SENTRY
SPEAKERPHONE
WITH CALL WAITING CALLER ID
879015-TP2-27S
OPERATING INSTRUCTIONS
SUBSCRIPTION TO CALLER ID WITH CALL WAITING SERVICE FROM YOUR LOCAL TELEPHONE
COMPANY IS REQUIRED FOR ALL CALLER ID FEATURES TO OPERATE CORRECTLY
PLEASE READ AND FOLLOW THIS MANUAL BEFORE USING YOUR TELEPHONE AND KEEP IT FOR FUTURE REFERENCE
FCC INFORMATION
This equipment complies with Part 68 of the FCC Rules. The label affixed to this equipment contains, among other
information, the FCC Registration Number and Ringer Equivalence Number (REN) for this equipment. We
suggest that you review the following information provided by the FCC.
NOTIFICATION TO THE TELEPHONE COMPANY
Notification to the telephone company is no longer required prior connecting the registered equipment. However,
upon request from the telephone company the user shall tell the telephone company which line the equipment is
connected to as well as the registration number and the ringer equivalence of the registered protective circuitry. In
most, but not all areas, the sum of all REN’s should be 5.0 or less.
TELEPHONE CONNECTION REQUIREMENTS
Except for ringers provided by the telephone company, all connections to the telephone network must be made
through standard plugs, telephone company provided jacks, or equivalent, in such a manner as to allow for easy
and immediate disconnection of the terminal equipment. Standard jacks should be so arranged that, if the
connected plug is withdrawn, no interference to the operation of the equipment at the customer’s premises, which
remains connected to the telephone network, should occur by reason of such withdrawal.
INCIDENCE OF HARM
Should terminal equipment or protective circuitry cause harm to the telephone network, the telephone company
shall, where practical, notify the customer that temporary discontinuance of service may be required. However,
where prior notices are not practical, the telephone company may temporarily discontinue service if such action is
deemed reasonable in the circumstances. In the case of such temporary discontinuance, the telephone company
shall promptly notify the customer who has the right to bring a complaint to the FCC if he feels the disconnection is
not warranted.
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CHANGES IN TELEPHONE COMPANY EQUIPMENT OR FACILITIES
The telephone company may make changes in its communications facilities, equipment, operations or procedures,
where such action is reasonably required and proper in its business. Should any such changes render the
customer’s terminal equipment incompatible with the telephone company facilities, the customer shall be given
adequate notice to make modifications to maintain uninterrupted service.
GENERAL
The FCC prohibits customer-provided terminal equipment to be connected to party lines or to be used in
conjunction with a coin telephone service.
INSTALLATION
The device is equipped with a USOC RJ11C standard miniature modular jack and is designed to plug directly into
a modular jack.
*** THIS TELEPHONE HAS BEEN CERTIFIED AS HEARING AID COMPATIBLE ***
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BATTERIES CAUTIONARY INSTRUCTIONS
CAUTION – To Reduce the Risk of Fire or injury to Persons, Read and Follow these instructions.
1. Use only the following type and size of battery: 3 ‘AAA’ (UM-4) alkaline batteries.
2. Do not dispose of the battery in a fire. The cell may explode. Check with local codes for possible special
disposal instructions.
3. Do not open or mutilate the battery. Released electrolyte is corrosive and may cause damage to the eyes
and skin. It may be toxic if swallowed.
4. Exercise care in handling batteries in order not to short the battery with conductor material such as rings,
bracelets, and keys. The battery or conductor may overheat and cause burns.
5. Do not attempt to rejuvenate the battery provided with or identified for use with this product by heating
them. Sudden release of the battery electrolyte may occur causing burns or irritation to eyes or skin.
6. All batteries should be replaced at the same time. Mixing fresh and discharged batteries could increase
internal cell pressure and rupture the discharged batteries.
7. When inserting batteries into this product, the proper polarity or direction must be observed. Reversed
insertion of batteries can cause charging, which may result in leakage and explosion.
8. Remove the batteries from this product if it will not be used for a long period of time (several months or
more) since during this time the battery could leak, damaging in the product.
9. Discard “dead” batteries as soon as possible since “dead” batteries are more likely to leak in a product.
10. Do not store this product, or the batteries provided with or identified for use with this product in high-
temperature areas. Batteries that are stored in a freezer or refrigerator for the purpose of extending shelf
life should be protected from condensation during the storage and defrosting. Batteries should be
stabilized at room temperature prior to use after storage.
SAVE THESE INSTRUCTIONS
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INTRODUCTION TO CALLER ID INSTRUCTIONS
Read this manual carefully before using this product.
Congratulations on your purchase of this product! The unit allows you to take advantage of the Caller
Identification service that may be offered by your local telephone company. Not all local telephone companies
provide Caller Identification service; therefore you must make sure the service is available.
IMPORTANT: For your Caller ID to function, you must first contact your local telephone company to
arrange to have Caller ID with Call Waiting service installed on your line. There will be an extra charge
added to your monthly telephone bill for this service. Please consult with your local telephone company
for the Caller ID service charge.
1. The Caller ID function can be used to screen unwanted calls, eliminate harassment from annoying calls, or to
return missed calls using the displayed speed dial feature.
2. When used with Caller ID service, the unit displays the name and telephone number of the person calling,
along with the date and time of the call before you pick up your telephone.
3. Additionally, if you subscribe to Call Waiting combined with Caller ID service, this phone lets you see who’s
calling while you’re on another call (your telephone company must provide the service needed for this feature
to work).
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CONTROLS AND FEATURES
Controls
1. Menu Button – Set time, date, language, area code and long distance code.
2. Delete Button – Erase an individual record or all records from the Caller ID Memory
3. Dialing Keys (1 to 9 and 0)
4. Flash Button - For call waiting
5. Speakerphone Microphone – Picks up your voice during speakerphone mode
6. Speaker LED Indicator – Lights when unit operates in speakerphone mode
7. Speakerphone Button - Used for handsfree dialing and answering
8. Hold LED Indicator – Lights when the Hold Button is pressed during a conversation
9. Redial Button - Press to dial the last phone number dialed
10. Hold Button – Allows you to put line on hold
11. Program Button –To save a number to Memory
12. MEM Button –For speed dialing Two-Touch Memory
13. Speaker Volume Control - Adjusts volume of Speakerphone
14. Handset Volume Control – Adjusts volume of the handset receiver from low to high (LO-HI)
15. 3 One Touch Speed Dial Memory Buttons – To store numbers into memory (M1 to M3)
16. Call Back Button – Calling back a number from the Caller ID Memory
17. New Call LED indicator – Flashes when new calls have been received
18. LCD Panel – Display caller’s name & telephone number; date and time of day
19. Up / Down Buttons – Press to review all calls received
20. Line Modular Jack – Line cord connection
21. Ringer On / Off Switch – Turns off ringer for privacy
22. Tone / Pulse Switch – Select the dialing mode
23. DC Jack – Used with the included external AC adaptor
24. Desk/Wall Mount Bracket – This bracket can be used for improving the viewing angle of the LCD display on
the desk or mounting this product on the wall
25. Hook Switch - Press down to release the line, hold it down and then release it to get a new dial tone
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26. Handset Hanger - Holds the handset in place when the telephone is mounted on a wall
27. To Handset – Insert coiled cord from handset here
28. Battery Compartment – Optional - 3 size ‘AAA’ (UM-4) alkaline batteries
29. Speaker – For speakerphone mode
30. Memory Index - Write down names and numbers that you stored into 10 Two-Touch Memory for easy
reference (Auto 0 to Auto 9)
Features
o CID Type I / II Features:
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Displays the caller’s name and caller’s number for the last 60 incoming calls
that you have received.
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Display total and new calls received in standby screen.
Up & down buttons allow easy review of call records.
Multi-language selectable – allows you to select English, French and Spanish
as desired (Default to English).
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Caller ID with call waiting and call waiting icon.
Delete button allows call records to be deleted individually or collectively.
Programmable area code and long distance code.
Real time clock.
Recall a number from the caller ID memory.
ƒ Set date and time in setup manual.
o Telephone Features:
3 one-touch (24 digits memory each) and 10 two-touch (24 digits memory each)
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speed dial buttons.
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Require 3 “AAA” alkaline batteries (Not Included).
Speakerphone with slide volume control.
HOLD button.
FLASH button
MEM button
REDIAL button
PROG button
Ringer on/off switch.
Handset LO/HI volume switch.
Desk/ wall mountable.
TONE/ PULSE dialing
Low battery warning icon.
Adjustable LCD contrast in 8 levels (default to 3).
Call timer.
Idle display clock.
Pots mode operation when battery is not installed.
Programmable pause in user memories.
AC adaptor included.
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INSTALLATION
Power Supplies
This unit is designed to operate from an AC-DC adaptor with a 9VDC 100mA output. This may be supplemented
with 3 x 1.5V ‘AAA’ (UM-4) batteries for backup to maintain the caller ID memory during line power interruption.
A. Operating from the AC-DC Adaptor
This unit should always be used with the included AC-DC adaptor.
1. Insert the adaptor’s plug into the DC Power Jack at the back of the base.
2. Plug the AC-DC adaptor into a 120V AC 60Hz electrical outlet as shown in Figure 1. When the AC-DC
adaptor is in use, the batteries will not be drained.
3. If the unit is not to be used for an extended period of time, unplug the AC-DC adaptor from the mains and
the unit. Also remove the batteries from inside the battery compartment.
Figure 1
B. Installing the Batteries
1. Unscrew and open the battery cover located on the bottom of the
base. Please note this construction is for compliance with safety
regulations. Install the batteries according to Figure 2.
IMPORTANT: Be sure that the batteries are installed correctly.
Figure 2
Wrong polarity may damage the unit.
2. For better performance and longer operating time, we recommend the use of alkaline batteries.
(a) Do not mix old and new batteries.
(b) Do not mix alkaline, standard (carbon-zinc) or rechargeable (nickel-cadmium) batteries.
3. If the unit is not to be used for an extended period of time, remove all the batteries.
WARNING
To avoid the memory loss from the Caller ID phone while changing batteries,
- Do not disconnect the AC-DC adaptor from the unit;
- Replace all the old batteries with new ones as soon as possible.
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Connecting the Telephone Line Cords
One coiled handset cord and a long straight telephone line cord are packed with this unit. Insert one modular
plug of the coiled cord into the handset jack and the other plug into the jack on the left side of the base. Similarly,
insert one modular plug of the straight telephone cord into the Line Modular Jack at the rear end of the base and
the other plug into the telephone wall jack as shown in Figure 3.
Figure 3
If your phone system is hard-wired (does not use jack), you must install an RJ11W modular jack. These jacks are
available from your local telephone company or from an electronic and hardware retailer. If you have the older
style 4 pin jacks, adaptors are available to convert them to modular style jacks.
Desktop Usage
1. Attach the supplied Desk / Wall Mount Bracket onto the bottom of the telephone (as shown below), if you
want to change the angle of the display.
NOTE: Arrow signs are printed both on the Desk / Wall Mount Bracket and the bottom of the
telephone.
2. Make sure the arrow signs are matched between the bracket and the bottom of the telephone. “FOR DESK
USE PUT BRACKET HERE” is printed on the bottom of the telephone for desk mount installation. Locate
and snap the tabs into place as shown in Figure 4.
Figure 4
Wall Mounting
There are two different methods for installing the base as follows:
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A.
If your house is equipped with a modular wall plate:
1. Insert the plug of the longer end of the telephone line cord into the Line Modular Jack on the rear of the
base.
2. Insert the other modular plug into the telephone jack in the modular wall plate.
3. Wrap up excess length of straight telephone line cord and place in Wall Mount Bracket as shown in
Figure 5.
Figure 5
4. Insert the wall mount bracket at the bottom of the base. Find the FOR WALL MOUNTING PUT
BRACKET AND CORD HERE printed on the bottom of the telephone, and then match with the arrows.
Locate and snap the tabs into place.
5. Put your phone over the wall plate; make sure both studs fit into the slots on the bottom of the Base.
Then slide base down firmly onto the wall plate. See Figure 6.
6. Reverse the Handset Hanger as shown in Figure 7.
Figure 7
Figure 6
B. If your house is not equipped with a modular wall plate:
1. Determine the desired position on the wall (54” above the floor is suggested). Mark the wall at the
desired position. Make another mark exactly 3¼” above the first mark. Drill holes 1” deep at these 2
marks.
2. Insert plastic anchors in both holes by tapping gently with a small
hammer.
3. Drive a screw into each anchor. Tighten them until the head of screw
is the thickness of 2 pennies from the wall as shown in Figure 8
below.
4. Proceed to mount the telephone as described in part A above.
Figure 8
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CUSTOMIZING YOUR PHONE
**Make sure 3 ‘AAA’ (UM-4) alkaline batteries are installed.
Setting the Contrast
In idle state, press # to adjust the LCD contrast. There are 8 levels of contrast setting. Level 1 is the lowest
and level 8 is the highest. Default is at level 3. Each press will increase the display contrast by one level. The
contrast will return to level 1 when # pressed at the highest contrast setting.
Setting the Language
1. In idle state, press Menu.
2. Display shows E S F in the 7-segment array and SET LANGUAGE in the dot array.
3. The current language setting is flashing. E is for English, S is for Spanish and F is for French. Use ▼▲
to select a language from the display prompts (English, Spanish or French). Default is English. Press
menu to confirm and exit to set area code.
E
S
F
Setting the Long Distance Code
1. Users located in the United States and Canada are required to select “1” as their long distance code.
2. This option allows you to enter a long distance code of 1 digit (0 – 9 or none) only.
3. When in this option, the display shows long distance code in the dot array and the previous set code or –
if not set before in the 7 segment array. The digit or – will be flashing. Use dial pad to enter the long
distance code. For example, the previous set code is 0. 0 is flashing. Press 1. The code becomes 1.
You may continue to change the code or press menu to save the code 1 and enter set time mode.
4. If you want to delete the long distance code setting, press delete when you first enter the setting menu,
when the first digit or – is flashing. Press menu to save and enter set time mode.
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Setting the Area Code
1.
When you enter an area code or prefix using this feature, the phone will remove that code or prefix from
incoming numbers if a complete match of the prefix with the area code setting occurs when you dial from the
Callers List. This option allows you to enter only one area code of 1, 2, or 3 digits to be stripped off from the
incoming calls. Please note that this setting will not change the number stored in the Callers List but the
dialed number will have the area code or prefix stripped off. For example, if the number stored in the Callers
List is 8521234567 and the area code is set as 852, the displayed number changes as 123-4567 right
adjusted in the 7 segment array and when dialed, the dialed numbers 1234567.
2.
3.
4.
When in this option, the display shows SET AREA CODE in the dot array and the previous set code or “ _ _
_” if not set before in the 7-segment array. The first digit or _ will be flashing. Use dial pad to enter the area
code.
For example, the previous set code is 513. 5 is flashing. Press 2. The code becomes 2 _ _ and the second
cursor is flashing. Press 4, 6 in sequence. The code becomes 246 and 2 is flashing. You may continue to
change the code or press “Menu” to save the area code 246 and enter the set long distance mode.
If you want to delete the area code setting, press Delete when you first enter the setting menu, that is, when
the first digit is flashing. Press Menu to save and enter set long distance code.
Set Time
Display shows the time/date and ENTER HOUR. The tens hour is flashing. Use dial pad to enter the hours.
Display shows ENTER MINUTES and the tens minute is flashing. Use dial pad to enter minutes. Display shows *
KEY SET AM/PM. Press * to set AM or PM. Press Menu to save AM or PM and enter set month.
Set Date
Display shows ENTER MONTH and the tens month is flashing. Use dial pad to enter the month. Display shows
ENTER DAY and the tens day is flashing. Use dial pad to enter day of the month and the phone will exit to idle
state after the day is entered.
Clear Message Waiting
Sometimes the Message Waiting Icon and the LED for message waiting flashes when there are no messages
waiting on your Voice Mail service. You can cancel the Message Waiting indication by pressing Delete for 5 sec in
idle state. Display shows CLR MSG WAITING. Press Delete again to clear the Message Waiting Icon and flashing
LED and exit to idle state. The LED will flash again when there are new messages waiting.
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Reset your phone
If you cannot set up your phone or if the display is blank or erratic or the New Call Indicator stays on continuously,
your phone may have received a pulse of abnormal voltage from the phone line.
To reset the product, simply uninstall all batteries and unplug the AC adaptor from this product. Wait for at least 5
minutes before reinstalling the batteries and then the AC adaptor.
NOTE: All stored data will be lost when the unit is reset. Please write down any important numbers before
resetting the phone.
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TELEPHONE OPERATION
Ringer On/Off Switch (#21)
ON - Ringer sounds to alert you to incoming calls.
OFF- Ringer does not sound to avoid being disturbed by incoming calls.
Tone/Pulse Switch (#22)
The PULSE position is used if your local telephone system only offers Pulse (rotary dial) service or if Tone service
is available but you do not subscribe to it.
The TONE position is used if you subscribe to Tone Dialing (DTMF) service. If you are not certain what type of
service you have, check with your local telephone company.
Dialing Keys (#3)
To make a phone call, pick up the handset. When you hear the dial tone, tap out the phone number you are
calling using the Keys 1 to 9 and 0. The number dialed will be shown in the LCD Panel. When your call is
completed, hang up the handset.
Hook switch (#25)
If you want to make another call after completing a call, press and hold the Hookswitch for a second. This will
release your first call and give you a dial tone for the next call.
Speakerphone Button (#7)
Press this button to make or answer calls “handsfree”. The call timer will appear in the LCD panel.
To make an outgoing call:
1. Press the Speakerphone Button and the Speaker Indicator will light.
2. When you hear the dial tone, tap out the phone number you are calling using keys 1 to 9 and 0 (or recall the
number from memory).
3. When you hear your party answer, you can carry on a conversation without picking up the handset. Adjust
the volume of your party’s voice by using the Speaker Volume Control on the right side of the base.
4. When your call is completed, press the Speakerphone Button again to terminate the call.
NOTE: Should you encounter feedback noises during speakerphone operation, the Speaker Volume Control
should be reduced until the feedback stops.
To answer an incoming call:
Follow steps 1, 3, and 4 above.
Redial Button (#9)
The last number you have dialed remains in a memory known as REDIAL memory. If you call a number and
receive a busy signal or no answer, hang up the handset. When you are ready to try the same call again, pick up
the handset or press Speakerphone Button and tap the Redial Button. Please note that if you have made any
other calls in the meantime, only the last number you called will be stored in the REDIAL memory.
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Flash Button (#4)
For residential phone systems with “Call Waiting Service”, instead of pressing the Hookswitch to pick up the other
call, press the Flash Button. This will automatically send the correct signal to the telephone company to switch
calls. The amount of time you hold the Flash Button down is not critical.
Hold Button (#10)
If you want to temporarily suspend your conversation with the other party or take the call on a different extension
phone, press the Hold Button once. The Hold Indicator will light. To cancel HOLD and resume your conversation,
either pick up the handset again or press the Speakerphone Button to resume handsfree conversation, or pick up
an extension phone on the same line.
Handset Volume Control (#14)
You can adjust the volume level of the handset receiver by sliding the volume control to the “Hi” or “Lo” position
during conversation. The “Hi-Lo” switch is located on the right side of the base.
Call Timer
A call timer (TIMER 00:00) is displayed to count the total off hook time in minutes and seconds. The timer starts
to count 6 seconds after the phone goes off hook to make dialing. It starts counting immediately when the phone
goes off hook to answer a call.
Flash will reset call timer.
Receiving Calls
When the phone rings twice:
1. Lift the handset and speak into the mouth piece of the handset.
2. To end the call, hang up the handset. The display will return to the standby screen.
To make Calls
Regular Call
Lift the handset or press “SPEAKERPHONE”.
Enter the number using the dial pad.
To redial the Last Dialed Number
Regular Call
Lift the handset or press Speaker.
Press Redial/Pause to dial the last dialed number. Dialed digits will be displayed one by one from left to right and
then shifted to left one by one when the number of digits exceeds 15. If there is no number in Redial, display
shows NO NUMBER for 2 sec and exits to off hook state.
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Predialed Call
Press Redial/Pause to view the last dialed number. If more than 15 digits, display the first 14 digits and –. If there
is no number in the Redial list, display will shows NO NUMBER for 2 sec and exits to idle state.
Lift the handset or Press Speaker or Dial (activate Handsfree when the handset is on cradle). Dialed digits will be
displayed one by one from left to right and then shifted to left one by one when the number of digits exceeds 15.
To delete the Last Dialed Number
In idle state, press Redial/Pause to view the last dialed number.
Press Delete once and then exit to idle state.
Temporary Tone Dialing
Temporary tone dialing is used only when you have Pulse (rotary) service. It allows you access to services that
require tone signaling, including some Tone-Activated Computer Systems or phone-banking.
To change from Pulse (rotary) to Tone dialing during a call, do the following:
1. Dial a phone number in PULSE (Tone / Pulse Switch at PULSE position).
2. Press the * Button, all buttons pressed after this will send only tone signals to the computer or phone banking
system.
3. After you hang up, the phone automatically returns to Pulse (rotary) service.
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MEMORY OPERATION
Using the Memory Keys
When the phone is in on hook state, you can save up to 13 speed dial numbers (3 one-touch and 10 two-touch of
24 digits each without name).
To save a number to the one-touch memory key (M1 – M3)
In idle state, press “PROG”. Display shows ENTER NUMBER.
Enter the number using the dial pad. If you require a pause, press Redial where you want the pause.
Press “MEM” and display shows SAVED TO? Press one of the memory keys. And the phone will exits to idle
state.
To save a number to the one-touch memory key (M1 – M3) from the Callers List
Ensure the number is on the display by accessing the Callers List.
Press “MEM” and display shows SAVED TO?
Press one of the memory keys. The phone will exit to view Callers List state. Press Menu or wait 12 sec to exit to
idle state.
To save a number into two-touch memory key (0-9)
In idle state, press “PROG”. Display shows ENTER NUMBER.
Enter the number using the dial pad. If you require a pause, press Redial where you want the pause.
Press “MEM” and display shows SAVED TO? Press one of the 10 keys on the dial pad. And the phone will exits to
idle state.
To save a number to the two-touch memory key (0-9) from the Callers List
Ensure the number is on the display by accessing the Callers List.
Press “MEM” and display shows SAVED TO?
Press one of the 10 keys on the dial pad. The phone will exit to view Callers List state. Press Menu or wait 12 sec
to exit to idle state.
To make a call from a memory key
Lift the handset or press “SPEAKERPHONE” key
Press the one-touch Memory key (M1-M3) or “MEM” + digit key (0-9) which contains the number you want to dial
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out. If the memory is empty. Display shows KEY IS EMPTY for 2 sec and exits to off hook state.
To predial from a memory key
Press the one-touch Memory key (M1-M3) or “MEM” + digit key (0-9) which contains the number you want to dial
out. Display shows the number. If the memory is empty, display shows KEY IS EMPTY for 2 sec and exits to idle
state.
Lift the handset or press “SPEAKERPHONE” or Dial (Note: activate hands-free when the handset is on cradle).
Digits will be dialed out and displayed from left to right one by one.
To delete the item in a memory key
In idle state, press the one-touch Memory key (M1 toM3) or “MEM” + digit key (0-9) to see memory contents.
To delete the item, press Delete and exit to idle state.
CALLER ID OPERATION
Using the Callers List
The Caller’s List, list the last 60 caller’s records by caller’s sequence. Calls from the same telephone number will
not be combined. Answered call is not treated as NEW. The telephone display will indicate when there are new
callers. When the Callers List is full, new callers are added to the list, and the oldest callers are deleted.
To view the Callers List
In idle state, press ▼▲ to scroll through the Caller’s List. If Caller’s List is empty, display shows NO CALLS and
exits to idle state.
When it is scrolled through the last listing, display shows END OF LIST. Cycling scrolling through the Callers List is
possible.
Press Menu or wait 12 sec (5 sec if at END OF LIST) to exit to the idle state.
To make a call from the Callers List
Regular call.
Lift the handset or press “SPEAKERPHONE”.
Find the item you would like to call in the Caller’s and press the Dial key.
Predial call.
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Find the item you would like to call in the Callers List.
Lift the handset or press “SPEAKERPHONE” or Dial (Note: activate hands free when the handset is on
cradle).
To change a number in the Callers List before dialing
Tip: If you have to frequently remove area code to return local calls, you should use the Area Code option
and add your local area code.
Note: The Callers List does not save changes. If you plan to dial the number again, edit the number in Callers
List and save it to Memory.
By pressing ▼▲ key find the item you want to edit.
By pressing the “PROG” key. The first digit of the number will flash and this indicates the cursor position.
Use the dial pad to add digits. The added digit will appear to the left of the cursor. Press Delete to erase the
digit at the cursor position and all digits at the right of the cursor will shift up. The cursor will remain at its original
position. Use the Redial key to insert a pause. The pause icon P will appear.
Lift the handset to dial the number, or press Dial or “SPEAKERPHONE” to dial the number using Handsfree.
For example, if the number is 123-4567. Press “PROG” and the number will be displayed as 1234567 left
adjusted. Digit 1 will be flashing. Press 8, 5 and 2 in sequence. The displayed number will be 81234567, then
851234567 and then 8521234567 and digit 1 remains flashing. Press Delete. The displayed number becomes
852234567 and digit 2 will be flashing.
To edit a number in the Callers List and save to Memory
By pressing ▼▲key to find the item you want to edit.
By pressing the “PROG” key. The first digit of the number will flash and this indicates the cursor position.
Use the dial pad to add digits. The added digit will appear to the left of the cursor. Press Delete to erase the digit
at the cursor position and all digits at the right of the cursor will shift up. The cursor will remain at its original
position. Use the Redial key to insert a pause. The pause P will appear.
Press Mem and display shows SAVED TO? Press one of the one-touch Memory key (M1-M3) or one of the digit
keys (0-9) on the dial pad.
The prompt exits to view Callers List state.
To delete an item in the Callers List
Press ▼▲ to find the item you want to delete.
Press Delete. Display shows DELETE ITEM?
Press Delete again to confirm. The phone exits to view Callers List state.
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To leave the Callers List at any time, press Menu or wait 12 sec (5 sec if at END OF LIST) to exit to idle state.
To delete all items in the Callers List
By pressing ▼▲ key to enter the Callers List.
Press Delete for 5 sec.
Display shows DELETE ALL?
Press Delete again to confirm deletion of the entire Callers List. Display shows NO CALLS.
To leave the Callers List at any time, press Menu or wait 12 sec (2 sec if at NO CALLS) to exit to idle state.
New Call LED Indicator
The New Call LED Indicator will flash slowly to alert you that there is a new incoming call.
Blocked or Unavailable Calls
1. If the caller’s telephone number is blocked (that is, the caller wishes to keep his telephone number private) the
display will show “PRIVATE” in place of the caller’s name.
2. If the call is international or from an area where Caller ID service is not available, the display will show “OUT
OF AREA” in place of the caller’s name.
3. Calls from a Cellular phone will either display as “PRIVATE” with the caller’s number only displayed.
4. If the data received from the telephone company contains corrupted information, the display will show
"ERROR".
NOTE: The display characteristics described above may vary depending on the telephone company or long
distance carrier you or the caller subscribe to.
TROUBLE SHOOTING
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PROBLEMS
CHECK
No dial tone
Is the line cord disconnected from the wall jack or
telephone?
Is jack improperly wired?
Phone does not work
Phone does not ring
Are all cords connected properly?
Ringer Switch may be set to OFF?
Slide switch to ON position.
Cannot dial
Check the Tone/Pulse Switch setting. You may only
have PULSE service.
Switch the Tone/Pulse switch to PULSE position
Ensure Handset cord is connected properly.
Setup the phone by pressing the Menu Button and then
the Redial Button. After that, reset the Language, Long
Distance Code, and Area Code.
Other party cannot hear you
Display showing erroneous figures
OR
Display is corrupt or does not work as intended
OR
Your phone must be reset by uninstalling all batteries or
unplugging the AC adaptor. Wait for 5 minutes before
reinstalling the batteries or plugging the AC Adaptor.
This will also clear all memories.
The display is faded
Is the AC adapter connected?
(Numbers are hard to see)
If batteries are used, are the batteries fresh? Change all
3 batteries. (Replace all 3 batteries at the same time.)
Is the AC adapter connected OR batteries installed
correctly?
Cannot store numbers into memory
Caller ID does not work
Make sure the Caller ID service is active.
- The phone is connected to a working wall jack.
- All line cord connections are correct and secure.
- Your answering machine is set to answer after at least
2 rings and you only pick up the phone after 2 rings.
Press either Up or Down button to see if "-NO CALLS-"
appears.
The Caller ID display is blank
Is the AC adapter connected OR batteries installed
properly?
Check if you have received the first Caller ID record.
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The Caller ID display does not show the caller's The Caller ID unit will not function until you have Caller
information
ID service from your local telephone company. Call
your local telephone company to have Caller ID
installed on your phone line. Check your phone line
connections. Make sure all connections are secure and
connected.
If it is a private call or a blocked call, the caller's name
and/or phone number will not appear on the display.
- Your phone received no information or unclear call
information. Static can cause this message. If this
condition persists, contact your local telephone
company to ensure that there is no problem with your
phone line.
ERROR appears on the LCD panel
- You might have answered the phone before 2 rings.
The Delete Button must be quickly pressed twice to
erase a single call record. To erase ALL call records,
press and hold the Delete Button for at least 5 seconds
after you view all new calls.
Cannot erase all records in memory
Caller ID displays in the wrong language
Memory Dialing does not work
Reset the language by pressing the Menu Button and
then the Redial Button until E S F shown on the
display and press theÀ Down Button to confirm. The
language will be set to English mode.
Check the phone if you have programmed the numbers
correctly by pressing that memory number button. Also
programming can only be done if fresh batteries are
installed correctly.
Handset falls out of phone base when wall mounted
Cannot see the name or number of the caller
Handset hanger was not installed properly for wall use.
Did you wait for the second ring before picking up the
phone or pressing the Speakerphone Button? The
Caller ID will only detect information between the first
and second ring.
Caller's information is not registered
The caller may have an unlisted or blocked number to
prevented Caller ID identification or it may be an
overseas call or you may have noise on the line during
that call.
Did you or your answering machine answer calls before
the second ring?
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Message Waiting does not work
Check with your telephone company if this service is
available or if you have subscribed to it.
Pressing a Memory button does not display number
Your Memory button has no stored number.
Please store the number again by pressing the PROG
Button, dialing the number and pressing the Memory
Button you want.
CARE AND MAINTENANCE
1. Clean your phone with a damp (never wet) cloth. Solvent or detergent should never be used.
2. If your phone stops working, check to be certain that all modular plugs are properly “snapped” into their jacks. If
the phone still doesn’t work and you have other telephones installed in your home, check to see if they are
working. If they are, try using your telephone on another outlet. If it still doesn’t work, it is more than likely that
there is a problem with your telephone. In this case, return the unit for service in accordance with the
instructions on your warranty card.
DO NOT CALL THE TELEPHONE COMPANY SINCE YOU MAY BE RESPONSIBLE FOR CHARGES FROM
THEM. CHARGES FROM THE TELEPHONE COMPANY ARE NOT COVERED BY THE TERMS AND
CONDITIONS OF THE WARRANTY.
3. If other telephones in your house have also stopped working, the problem is most likely with your telephone
line service. Do not return your telephone for service since most likely there is nothing wrong with it. You
should however, consult with your telephone company to see if there has been any interruption to your line
service.
.
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LIMITED WARRANTY
If you purchased this product new in the U.S. or Puerto Rico, CORTELCO warrants it against defects in
material and workmanship for a period of one (1) year from the date of original purchase. This warranty is in
lieu of all other express warranties. During the warranty period, CORTELCO agrees to repair or, at its option,
replace the defective product, or any part of it without charge for parts or labor. This is your exclusive remedy.
This warranty does not cover damage resulting from accident, misuse, abuse, improper installation or
operation, lack of reasonable care, the affixing of any attachment not provided by CORTELCO with the product
and loss of parts. The warranty is voided in the event any unauthorized person alters or repairs the unit.
Telephone companies use different types of equipment and offer various types of services to customers.
CORTELCO does not warrant that this product is compatible with the type of equipment of any
particular phone company or the services provided by it.
CORTELCO DISCLAIMS ANY IMPLIED WARRANTY, INCLUDING THE WARRANTY OF
MERCHANTABILITY AND THE WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, AS OF THE
DATE ONE YEAR FROM THE ORIGINAL PURCHASE OF THE PRODUCT. CORTELCO ASSUMES NO
RESPONSIBILITY FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE OTHER RIGHTS, WHICH
VARY FROM STATE TO STATE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LIMITATIONS ON HOW LONG AN IMPLIED
WARRANTY LASTS, SO THE ABOVE EXCLUSION AND LIMITATION MAY NOT APPLY TO YOU.
If failure occurs and your Call Waiting ID is in warranty, service shall be provided by returning it to CORTELCO -
Repair Center, 1703 Sawyer Road, Corinth, Mississippi 38834, shipping prepaid. The product will be repaired or
replaced if examination by us determines the product to be defective. Call Waiting IDs received damaged as a result of
shipping will require you to file a claim with the carrier.
879015 TP2 27S
Revision 3
01-2005
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