Craden Peripherals Printer DP9 User Manual

CRADEN  
P E R I P H E R A L S  
C O R P O R A T I O N  
DP8 & DP9  
DOCUMENT PRINTERS  
TECHNICAL MANUAL  
P/N 99090  
REVISION 8  
2/2008  
7860 AIRPORT HIGHWAY, PENNSAUKEN, NJ 08109  
(856) 488-0700 (856) 488-0925 FAX  
 
DP8 & DP9 Technical Manual Table of Contents  
1.0  
2.0  
DP8 & DP9 DOCUMENT PRINTERS - FUNCTIONAL SPECIFICATIONS  
INSTALLATION  
1
2.1  
2.2  
INSTALLATION PROCEDURE  
RESHIPMENT  
2
3
3.0  
OPERATION  
3.1  
3.2  
3.3  
3.4  
3.5  
RIBBON CARTRIDGE LOADING  
3
4
4
5
5
6
7
7
8
KEYPAD OPERATION  
DISPLAY OPERATION  
DOCUMENT INSERTION  
CONFIGURATION  
3.5.1  
3.5.2  
3.5.3  
3.5.4  
Printer Parameters  
Communication Parameters  
Override Parameters  
Service Parameters  
3.6  
DIAGNOSTICS  
3.6.1  
3.6.2  
SELF TEST  
LOCAL PRINTING  
ERROR CONDITIONS  
Power Up Diagnostics  
Enhanced Diagnostics  
8
9
9
9
3.7  
3.8  
3.9  
3.9.1  
3.9.2  
3.9.3  
3.9.4  
3.9.5  
3.9.6  
Document Jam  
Cover Open  
Page Overflow  
Carriage Fault  
Clear Eject Jam  
Narrow Document  
9
9
9
9
9
9
3.10 PROGRAMMING  
3.10.1 Command Summary  
10  
10  
11  
12  
14  
14  
14  
15  
15  
16  
16  
17  
17  
17  
18  
18  
18  
18  
19  
19  
19  
19  
20  
20  
20  
3.10.2 Document Movement Commands  
3.10.3 Print Commands  
3.10.4 Low Density Graphics Commands  
3.10.5 High Density Graphics Commands  
3.10.6 Display Commands  
3.10.7 Configuration Commands  
3.10.8 Status and Keypad Commands  
3.11 Drivers  
3.11.1 Installing Craden Drivers on WINDOWS 95 OR 98  
3.11.2 Installing Craden Drivers on WINDOWS NT, 2000 OR XP  
3.11.3 Installing Craden USB Drivers on WINDOWS NT, 2000 OR XP  
3.11.4 Using Printer Resident Device Fonts  
3.11.5 Writing to the Printer LCD Display  
3.12 INTERFACING  
3.12.1 Input Buffer Operation  
3.12.2 Interface Protocols  
3.12.3 Interface Signals & Cables  
3.13 PROBLEM SOLVING  
3.13.1 No Display or Blocks Displayed  
3.13.2 Unchangeable Configuration Parameters  
3.13.3 No Document Motion  
3.13.4 Carriage Fault or No Carriage Motion  
3.13.5 No Printing or Light Printing  
 
3.13.6 Ribbon Smear  
20  
20  
20  
20  
20  
3.13.7 Erratic Document Feed, Mispositioning or Overprinting  
3.13.8 Rollers Run at Power-Up or After Document Ejected  
3.13.9 Erratic Character Spacing or Carriage Hitting End Stops  
3.13.10 Interface Inoperative  
4.0  
THEORY OF OPERATION  
4.1  
OVERVIEW  
21  
21  
21  
21  
22  
22  
4.1.1  
4.1.2  
4.1.3  
4.1.4  
4.1.5  
Carriage Drive Assembly  
Document Drive Assembly  
Switching Power Supply  
Main Printed Circuit Board  
Keypad/Display Assembly  
4.2  
ELECTRONICS IN DETAIL  
4.2.1  
4.2.2  
4.2.3  
4.2.4  
4.2.5  
4.2.6  
4.2.7  
Low Voltage Supplies  
Microprocessor System  
Stepper Motor Drivers  
Printhead Drivers  
Keypad and Display  
Sensors  
22  
22  
22  
25  
25  
25  
25  
Character Printing  
5.0  
MAINTENANCE  
5.1  
LUBRICATION AND CLEANING  
5.1.1  
5.1.2  
5.1.3  
5.1.4  
5.1.5  
5.1.6  
Lubrication  
Document Feed Roller Cleaning  
Sensor Cleaning  
Printhead Cleaning  
Document Print Area Cleaning  
27  
27  
27  
28  
28  
28  
29  
29  
Cabinet Exterior Cleaning  
5.2  
5.3  
5.4  
SERVICE PARAMETER SET-UP PROCEDURE  
ELECTRICAL ADJUSTMENTS  
MECHANICAL ADJUSTMENTS  
5.4.1  
Printhead Gap  
30  
31  
32  
33  
33  
33  
33  
34  
34  
35  
35  
5.4.1.1 Ribbon Shield Removal/Replacement  
5.4.1.1.1 Ribbon Shield Face Inspection  
5.4.2  
5.4.3  
5.4.4  
5.4.5  
5.4.6  
5.4.7  
5.4.8  
5.4.9  
Carriage Drive Belt Tension  
Document Drive Belt Tension  
Carriage Shaft Cam and Shaft Rack  
Rear Document Roller Spring Force  
Auto Alignment Gate Ramp  
Auto Alignment Gate Height  
Front Document Roller Spring Force  
Auto Alignment Skew Sensor Calibration  
5.5  
REPLACEMENT PROCEDURES  
5.5.1  
5.5.2  
5.5.3  
5.5.4  
5.5.5  
5.5.6  
5.5.7  
5.5.8  
5.5.9  
Cabinet  
Main PCB  
Sensor PCB  
Keypad  
Display  
Power Supply PCB  
Carriage Motor  
Document Motor  
Printhead  
35  
35  
36  
36  
36  
36  
36  
37  
37  
37  
37  
5.5.10 Carriage Drive Belt  
5.5.11 Document Drive Belt  
 
5.6  
TROUBLESHOOTING  
5.6.1  
5.6.2  
5.6.3  
5.6.4  
5.6.5  
5.6.6  
5.6.7  
5.6.8  
5.6.9  
Basic Troubleshooting Procedure  
No Display  
38  
38  
38  
39  
39  
40  
40  
40  
41  
41  
41  
41  
42  
Defective Keypad  
Defective Sensor  
No Document Motion  
No Carriage Motion  
No Print or Light Print  
Print Quality  
Missing Dots  
5.6.10 Erratic Document Feed or Mispositioning  
5.6.11 Erratic Character Spacing or False Document Jams  
5.6.12 Interface Inoperative  
5.6.13 Diagnostic Flowchart  
5.7  
5.8  
RECOMMENDED SPARE PARTS  
RECOMMENDED SERVICE TOOLS  
43  
43  
6.0  
MAJOR ASSEMBLY ILLUSTRATIONS & PARTS LISTS  
Printer Diagram  
44  
45  
46  
47  
49  
50  
51  
52  
53  
54  
55  
Major Assembly Tree  
73802 Carriage  
73804 Box  
73806 Carriage Drive  
73809 Lower Drive  
73810 Document Drive  
73815 Keypad/Display  
73816 Electromechanical  
73819 Printer  
72135 Main PCB (including 72133 keypad and schematics)  
 
DP8 & DP9 DOCUMENT PRINTERS - FUNCTIONAL SPECIFICATIONS  
1.1 Print Characteristics  
Print Method  
Print Spacing  
Fonts  
24-wire dot matrix impact, automatic thickness compensation  
5, 6, 8.5, 10, 12, 17, 20 and 24 chars/inch  
96 char. ASCII, international character set  
Windows True Type & graphics  
Print Speed  
(chars/second)  
Characters/inch  
Correspondence  
Normal  
150  
180  
Draft  
225  
270  
10  
12  
75  
90  
Dot Graphics  
(dots/inch)  
60,120,180, 360 horizontal; 72, 180 vertical  
Feed Speed  
50 mSec. single line feed at 5 or 6 lines/inch  
12 inches/second (305 mm/sec) slew speed  
Feed Accuracy  
Ribbon  
+/- 0.6%  
Cartridge life DP8: 3 million characters, DP9: 5 million characters  
1.2 Document Characteristics  
Media  
Single sheets, multipart forms (up to 6 parts), passbooks & envelopes  
Print Line Width  
Form Width  
DP8: 5.6” (142mm), DP9: 8.2” (208mm)  
2.5” (64 mm) to 6.5” (165mm) in DP8 or 9.7” (246mm) in DP9  
DP8: wider forms printable in landscape mode  
Form Height  
2.5” (64 mm) minimum, no maximum  
0.0035” (0.09 mm) to 0.062” (1.57 mm)  
Form Thickness  
Non-printable areas Top of form  
Above horiz. fold  
0.16” (4.1mm)  
0.38” (9.7mm)  
0.30” (7.6mm)  
0.45” (11.4mm)  
0.25” (6.4mm)  
Below horiz. fold  
Bottom of form  
Vertical fold/edge  
1.3 Interface  
Standard Serial  
RS-232, 1200-38400 baud, 11KB buffer, dual ports on DP9  
IBM Proprinter/4722, Unisys and Craden  
DTR, Xon/Xof  
Command Sets  
Protocols  
Optional  
USB port, Parallel port  
Power Input  
100-240 VAC, 43-63 Hz, 80 W max.  
1.4 Physical Characteristics  
Dimensions  
DP8: 10.6” (269mm) wide, 7.2” (183 mm) deep, 7” (178 mm) high  
DP9: 13.8” (351mm) wide, 9.8” (249mm) deep, 7.2” (184mm) high  
Weight  
DP8: 11 pounds (5 kg) + 1.3 pounds (0.6kg) packing  
DP9: 14.4 pounds (6.5 kg) + 3.4 pounds (1.5 kg) packing  
1.5 Environment & Standards  
Operating  
Storage  
Standards  
10 to 40C, 10 to 90% humidity  
-30 to 70C, 5 to 95% humidity  
UL 1950 & Canadian UL Listed  
FCC 20780 Class A certified  
IEC 950 & CE certified  
ENERGY STARqualified printer  
1
 
 

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