Dimplex Outdoor Shower Shower User Manual

Dimp13292-Shower inst aX4 5/5/04 2:08 pm Page 1  
SERVICE POLICY/GUARANTEE  
In the event of you needing to contact the Dimplex Customer Service Department,  
the following procedure should be followed:-  
Before telephoning the Dimplex Customer Service Department you should  
ensure that you have the model number, power rating, serial number and  
date of purchase.  
1
The Dimplex Customer Service Department will be able to inform you whether  
the fault can be rectified by the provision of a replacement part or an on site  
visit by a Qualified Service Engineer.  
2
If a service call is booked, you or a representative must be present during the  
Engineers visit.  
3
A charge will be made where a call under the terms of the guarantee has  
been booked and a failure was not product related, or an engineer arrives  
and is not able to gain access.  
4
If the product is no longer covered by the Guarantee, a charge will be made  
for the site visit and for any parts supplied.  
5
Customer Services Tel 0870 240 9402  
GUARANTEE  
Glen Dimplex Limited guarantee this product for a period of two years, from date of purchase,  
against mechanical and electrical defects arising from faulty materials or manufacturing defects,  
providing the product has been installed by a competent person in accordance with the  
fitting instructions.  
Shower User Guide  
Glen Dimplex Limited undertake to repair or replace, at their discretion, without charge,  
provided the product has been properly maintained and operated in accordance with the  
operating instructions. Any component found to be defective during this period, as the result  
of misuse or damage, or the effects of scaling, will not be covered by this guarantee.  
This product must not be modified, repaired or taken apart except by a person authorised by  
Glen Dimplex Limited.  
This Guarantee is only valid within the United Kingdom and does not cover product used commercially.  
This Guarantee does not affect your statutory rights.  
Glen Dimplex UK Limited, Millbrook House, Grange Drive, Hedge End, Southampton SO30 2DF.  
Tel 0870 077 7117 Fax 0870 727 0109  
 
Dimp13292-Shower inst aX4 5/5/04 2:08 pm Page 5  
INSTALLATION  
INSTALLATION  
Planning the installation  
General  
Plumbing  
4) Carefully drill the holes using a 5.5mm  
masonry drill (note when drilling though  
tiles first use a glass or tile drill bit of 6mm  
diameter to drill a hole through the tile).  
1) Fit an isolating valve to the mains  
water supply so that the shower can  
be serviced.  
Product Positioning Guide  
5) Insert the plugs provided through the  
hole in the tile and fix the unit to the  
wall using the screws supplied. Do not  
tighten the screws fully at this stage.  
LOW  
AUT  
O
PRESSURE  
RESET  
2) The shower unit is best placed to the  
right hand side of the riser rail and  
placed so that the top of the unit sits  
alongside the middle to top of the riser  
rail. This reduces the amount of water  
falling on the unit.  
COLD  
LOW  
HIGH  
TEMPERATURE  
6) Turn off the water supply at the isolating  
stop tap.  
The top of the riser rail should be sited  
to coincide with the height of the tallest  
person using the shower.  
7) Bring the mains water supply using  
15mm copper or stainless steel pipe to  
the shower unit so that it enters through  
the hole in the back plate.  
Before drilling any holes check that  
there are no hidden cables or pipes  
below the surface to be drilled.  
8) Before connecting the shower unit, flush  
out any debris in the new pipework by  
connecting a hose to the end of the  
mains supply pipe and running the mains  
water until all the debris has cleared.  
To avoid loss of small parts cover any  
drainage holes.  
1) Remove the front cover of the shower  
unit complete with the two control knobs  
by removing the two screws securing it to  
the back plate. Remove the ‘trim plate’ at  
the bottom right-hand side of unit to  
allow easy access for the plumbing work.  
The shower should be located in a position  
where walls are protected from water and  
sufficient drainage is provided.  
3) The shower unit should be positioned  
so that the showerhead cannot be  
immersed in the bath or shower tray  
when hanging down.  
9) After flushing out, turn off the  
water supply and connect  
the pipe to the shower inlet.  
Having inserted the inlet  
1) Consideration should be given to the  
location of the nearest cold mains  
water supply and the routing of this  
to the shower. The shower will accept  
a mains supply from the bottom,  
back or top of the unit. Remove the  
appropriate plastic plate from the  
back plate before commencing  
installation.  
2) Position the shower unit on the wall in  
the desired place and mark the location  
of the fixing holes.  
pipe into the elbow, secure  
the joint by finger tightening  
the locking device, rotating  
in a clockwise direction.  
Where holes are to be drilled into a  
tiled surface a suitable tile or glass drill  
bit should be used to make a hole  
through the tile only. The hole made  
through the tile should be 0.5mm larger  
than the hole in the wall.  
3) Determine the direction of the inlet water  
supply: bottom (rising), top (falling) or  
back inlet. The shower unit is supplied  
with a swivelling push-fit inlet elbow. This  
elbow should be rotated to match the  
desired direction of water supply entry to  
the unit. Carefully remove the appropriate  
plastic break-out from the unit’s back  
plate so that the mains water supply  
pipe can be routed into the unit.  
10)Make sure that the shower unit is  
positioned squarely on the wall and  
tighten the fixing screws. Tighten all  
plumbing joints and turn on the water  
supply to check for leaks. With the unit  
firmly fixed to the wall and the pipework  
free from leaks, dry the shower area in  
preparation for the electrical  
2) Avoid connecting the shower unit  
where it will be affected by water  
drawn off by other appliances, e.g.  
from the mains feed to the W.C. This  
may cause a drop in pressure too low  
for the shower unit to work correctly.  
These installation instructions assume  
mounting onto a solid masonry wall.  
For other types of structure please  
amend the procedure accordingly.  
installation.  
4
5
 
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INSTALLATION  
INSTALLATION / FINAL ASSEMBLY AND COMMISSIONING  
Riser rail  
The cable should be routed to the shower  
unit from either the top, bottom or back  
of the shower unit. This cable should be  
hidden from view.  
2) Fit the flexible hose to the shower unit  
and remove the showerhead.  
1
7
Part the mounting bracket  
Insert the rail into the bottom  
and top brackets and screw  
the upper mounting bracket  
in place. Clip the end caps  
onto the mounting brackets.  
3) Turn the temperature control knob at  
the bottom of the unit fully  
anti-clockwise.  
assembly so that the fixing plate  
is separate from the cover.  
Establish the best position for the  
riser rail, and mark the wall for  
the lower mounting bracket.  
Connect the brown live wire to the terminal  
marked L  
4) Turn on the power at the isolating  
switch.  
Make allowances for the tallest person likely to  
use the shower regularly.  
Connect the blue neutral wire to the terminal  
marked N  
Electrical  
2
5) Start the shower by pressing the cold  
power selector button. The water  
should now begin to flow through the  
shower.  
When drilling through tiles use a  
suitable glass or tile drill of 6mm  
diameter to drill through the tile  
only. Use a no 10/5.5mm masonry  
drill to make a hole 35mm deep,  
Connect the yellow and green earth  
wire to the terminal marked E on the  
backplate.  
Switch off the water supply at the isolating  
valve before connecting the wiring to the  
unit.  
and fit the wall plug. (NB some  
IMPORTANT – ensure the terminal block  
screws are fully tightened and that no  
insulation enters the terminal block,  
preventing a good electrical connection.  
Warning do not attempt to select any other  
setting other than Cold at this stage.  
wall constructions may require the use of  
different types of wall fixings to those supplied).  
Screw the lower bracket base to the wall.  
The shower unit must be permanently  
connected to the electricity supply, direct  
from the consumer unit via a double pole  
linked switch with a minimum contact gap  
of 3mm.  
6) Once a steady stream of water is  
achieved from the outlet of the shower  
unit stop the shower by pressing the  
STOP button.  
3
Locate the crimped end of  
the riser rail (Figure 4) into the  
mounting bracket, then fit  
the upper bracket to the rail.  
Ensure the rail is vertical, then  
mark the wall for the fixing.  
To conform to IEE regulations the earth  
continuity conductor of the electrical  
installation must be effectively connected  
to all exposed metal parts of other  
appliances and services in the room in  
which the shower unit is installed.  
It is recommended that the switch be a  
cord operated type with neon on/off  
indicator, otherwise the switch should be  
readily accessible, clearly identifiable and  
out of reach of any person using the shower.  
The wiring to the switch must be done  
without the use of a plug or socket outlet.  
7) Pass the hose through the hole in the  
soap dish and refit the shower head.  
4
NOTE if it is necessary to  
shorten the rail, use a junior  
hacksaw to cut the excess  
material from the plain end  
of the rail (the uncrimped  
end).  
8) Fit the handset into the height adjuster  
and clip the soap dish onto the riser  
rail.  
WARNING! Do not attempt to operate  
the shower unit until the installation is  
fully complete.  
The cable used must be of a diameter  
suitable for the power rating of the  
shower selected. The table below may  
be used as a guide to the cable  
requirements. If in doubt consult a  
qualified electrician.  
The unit is now ready for commissioning.  
5
Insert the end pieces of the  
SECTION 3  
height adjuster into the body  
section matching the letters A  
and B (moulded into the ends  
of each piece) and twist so the  
pieces lock together.  
Final assembly and commissioning  
Commissioning the shower  
With the unit wired and plumbed correctly  
the front cover may now be refitted.  
Important: The shower unit must be full of  
water before power (heat) settings are used.  
6
kW rating  
Isolating  
Minimum  
Fuse rating  
(Amps)  
Max cable length  
Consumer unit to  
shower (m)  
With the shower head holder in  
switch (Amps)  
1) Place the cover lightly over the shower  
unit and turn the knobs so that they  
engage correctly with the spindles.  
The front cover may then be pressed  
lightly into place and secured using the  
two fixing screws.  
1) With the water supply to the unit turned  
on, turn the bottom temperature  
the upright position (widest  
opening at the top) and the  
lever in the open position, slide  
the assembly onto the rail.  
6mm cable  
27  
10mm cable  
44  
control knob anti-clockwise to the full  
cold position. No water should exit the  
shower either from the handset or from  
any other part of the shower unit.  
7.5  
8.5  
9.5  
40  
40  
40  
45  
40  
40  
40  
45  
23  
21  
18  
38  
32  
30  
Tighten the height adjuster to  
the rail by twisting the lever.  
10.5  
6
7
 
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FINAL ASSEMBLY AND COMMISSIONING / OPERATION  
OPERATION / LOOKING AFTERYOUR SHOWER  
SECTION 4  
2) Switch on the electrical supply at the  
double pole isolating switch, the power  
neon on this switch should light.  
‘Low’ setting:  
This is the low power setting for economy  
LOW  
AUTO  
RESET  
Operation  
PRESSURE  
during warmer months or when a  
cool shower is required.  
COLD  
‘Power indicator’:  
The power indicator on the shower unit  
will light when the shower is switched  
on and water is flowing on one of the  
two heat settings. The indicator does  
not light on the cold setting.  
3) Start the shower by pressing the ‘Cold’  
power selector button. Water should  
start to flow from the handset within a  
few seconds. The water will be at full  
force and will run cold.  
‘High’ setting:  
LOW  
This is the full power setting.  
4) If necessary turn the bottom ‘temperature’  
control knob slowly to obtain the desired  
showering temperature. Waiting a few  
seconds after each adjustment for the  
temperature to stabilise.  
HIGH  
‘Auto Reset Indicator’  
4) Now press the ‘Low’ power selector  
button. Allow a few seconds for the  
warmer temperature to reach the  
showerhead – this shows that the ‘Low’  
power is operating correctly.  
The Auto Reset Indicator will illuminate if  
an overheat temperature is sensed  
during operation. Once activated the  
electricity supply to the elements is  
switched off until the unit has cooled  
sufficiently, where upon power to the  
elements will be restored.  
To increase the shower temperature  
Turn the temperature control knob  
clockwise, this will decrease the flow  
of water and increase the shower  
temperature.  
LOW  
AUTO  
RESET  
PRESSURE  
5)  
Now press the ‘High’ power selector  
COLD  
button. The temperature at the shower  
head will rise further – this shows that  
the full power setting is operating  
correctly.  
LOW  
‘Low Pressure Indicator’  
To decrease the shower temperature  
Turn the temperature control knob  
anti-clockwise, this will increase the flow  
of water and decrease the shower  
temperature.  
The low pressure indicator will  
illuminate if the mains water supply  
pressure falls below the minimum  
level. The heat settings will be  
disabled until normal operating  
pressure is restored.  
HIGH  
6) Turn the bottom temperature control  
knob clockwise for hotter water and  
anti-clockwise for cooler water. Allow  
a few seconds between selections for  
the temperature change to reach the  
showerhead. Note that selecting a  
hotter setting in the temperature  
5) To stop the shower press the STOP button.  
Allow the water to run until it stops  
automatically  
1) Switch on using the pull-cord or wall  
mounted switch.  
control reduces the flow of water.  
6) Switch off the electricity supply using  
the pull-cord or wall mounted switch.  
2) To start the shower, turn the temperature  
dial to the desired number and press  
the desired power button, upon which  
water will start to run through the  
shower.  
7) Press the STOP button to stop the water  
flow. Water should continue to flow,  
eventually running cool before  
switching off.  
TEMPERATURE  
SECTION 5  
Looking after your shower  
The showerhead should be cleaned  
3) The shower has three positions  
A small amount of water may continue to  
drip from the unit as water drains from the  
pipe-work. This should stop within a few  
minutes.  
periodically to remove limescale or other  
particles which will reduce the performance  
of the shower. The frequency of cleaning  
will vary according to the local water  
quality. In hard water areas cleaning will  
be needed more often than in soft water  
areas. A liquid non-abrasive bathroom  
Cooler  
Warmer  
‘Cold’, ‘Low’ power and ‘High’ power.  
‘Cold’ setting:  
Adjustment of the flow control on this  
setting will only alter the flow of water  
not the temperature.  
The commissioning procedure is now  
complete.  
TEMPERATURE  
TEMPERATURE  
8
9
 
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LOOKING AFTERYOUR SHOWER /TROUBLESHOOTING / MAINTENANCE  
TROUBLESHOOTING  
cleaner may be used on external surfaces  
of the handset. Rub-clean showerheads  
may be rubbed lightly to remove scale as  
required. Over time build-up of limescale  
requires the showerhead to be cleaned  
more thoroughly, as follows.  
speed with which the water flows through  
SYMPTOM  
POSSIBLE CAUSE  
ACTION  
the unit. It is therefore normal for the water  
coming out of the shower to change  
temperature through summer and winter  
months where the mains water  
No hot water  
Power setting is at Cold.  
Low Water Pressure.  
Select a heat setting  
The water supply has dropped below the  
minimum operating pressure. Switch off other  
cold water devices and retry.  
temperature changes. It is also normal  
for the water temperature to vary when  
other water appliances are being use in  
the home as these vary the water flow to  
the shower unit. Do not under any  
The thermal cut-out  
has operated.  
Clean the showerhead, and restart the shower.  
If no hot water is produced call the Dimplex  
Service Centre.  
1) Use a liquid non-abrasive bathroom  
cleaner on external surfaces of the  
handset.  
Power indicator is  
not lit  
The power setting is on cold.  
Select a heat setting and the indicator should  
light.  
circumstances cover the showerhead  
or prevent or restrict water leaving the  
showerhead or unit. It is important to keep  
the showerhead clean, removing all lime  
scale and any other dirt blocking the  
holes of the showerhead. The showerhead  
must be cleaned as described in section  
5 ‘looking after your shower’.  
Water pressure below minimum required. Check if water mains stop valve is fully open.  
2) Engage the key into the spray cartridge  
recesses and turn anti-clockwise to  
unscrew.  
Water too hot  
Not enough water flowing through the  
shower.  
Increase flow rate via temperature control.  
Blockage in supply.  
Blocked spray head - clean or replace blocked  
spray plate in spray head.  
3) Remove the two small black ‘O’ rings  
from the rear of the spray cartridge,  
and rinse the ‘O’ rings clean.  
Check if stop valves are fully open. Check for  
blockage in inlet filter.  
Increase in ambient water  
temperature.  
Re-adjust flow rate to give increased flow.  
Select ‘Low’ power.  
4) Brush the spray plate with a stiff bristled  
brush, if necessary immerse and soak  
the spray plate for several hours in a  
proprietary limescale remover. Rinse off  
all traces of limescale and limescale  
remover from the showerhead.  
SECTION 7  
Maintenance  
Water too cool or cold  
Water flow too high.  
Reduce flow rate via temperature control.  
Disconnect from mains electricity supply  
before removing front cover.  
Water pressure below minimum  
required (See rating label).  
All maintenance should only be carried  
out by a qualified service engineer.  
Select ‘High’ power.  
Reduction in ambient water  
temperature.  
5) Replace the two black ‘O’ rings on the  
rear of the spray cartridge and refit the  
cartridge to the showerhead tightening  
with the key.'  
Water flow is poor  
Shower head is blocked  
Clean the showerhead. Ensure showerhead is as  
specified by manufactured.  
The temperature control knob is  
set at its hottest setting.  
Increase the power setting by selecting hot and  
increase the flow using the temperature control  
knob.  
SECTION 6  
Trouble shooting  
Water continues to  
drip from the handset  
when switched off.  
Water is draining from the shower unit,  
after use.  
This is normal, no action required. Should  
water continue to drip after a few minutes  
contact Dimplex Service Centre.  
Before calling our customer service  
department please use the table to  
determine likely causes of the problem:  
Pressure relief device  
has operated  
(water ejecting from  
Pressure Relief tube).  
Blocked spray head.  
Remove handset and run water through the  
shower and hose to remove any dirt that may  
be trapped in the system. Clean or, if possible,  
replace the spray plate in the spray head and  
then fit a new Pressure Relief Device.  
NOTE Under normal operation the shower  
heats the water as it passes through the  
unit. The temperature of the water is  
affected by the temperature of the water  
in the mains cold water supply and the  
Twisted/blocked flexible shower hose.  
Check the hose is not restricted anywhere along  
its length. Replace the hose if necessary and fit  
a new Pressure Relief Device.  
10  
11  
 

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