GE Monogram Dishwasher ZBD1850 User Manual

Owner’s  
Manual  
Dishwasher  
ZBD1850  
ZBD1870  
 
Consumer Information  
Dishwasher  
Read this manual carefully. It is intended to help  
you operate and maintain your new dishwasher  
properly.  
If you don’t understand something or need more  
help, there is a list of toll-free consumer service  
numbers included on the Consumer Services  
page in the back section of this manual.  
Before  
using  
your  
Keep it handy for answers to your questions.  
dishwasher  
OR  
Visit our Website at: monogram.com  
You can locate your model and serial numbers  
on the tub wall just inside the door.  
Before sending in the card, please write these  
numbers here:  
Write  
down the  
model &  
serial  
Model Number  
numbers  
Serial Number  
Use these numbers in any correspondence or  
service calls concerning your dishwasher.  
Immediately contact the dealer (or builder) that  
sold you the dishwasher.  
If you  
received a  
damaged  
dishwasher  
Before you request service, check the Problem  
Solver in the back of this manual.  
It lists causes of minor operating problems that  
you can correct yourself.  
Save time  
& money  
To obtain service, see the Consumer Services  
page in the back of this manual.  
If you  
need  
service  
We’re proud of our service and want you to be  
pleased. If for some reason you are not happy  
with the service you receive, here are steps to  
follow for further help.  
FIRST, contact the people who serviced your  
appliance. Explain why you are not pleased.  
In most cases, this will solve the problem.  
NEXT, if you are still not pleased, contact us on  
our website, write all the details—including your  
phone number—or write to:  
Manager, Customer Relations  
GE Appliances  
Appliance Park  
Louisville, KY 40225  
3
 
IMPORTANT SAFETY INSTRUCTIONS  
READ ALL INSTRUCTIONS BEFORE USE  
SAVE THESE INSTRUCTIONS  
WARNING!  
For your safety, the information in this manual must be followed to minimize the risk of fire  
or explosion, electric shock, and to prevent property damage, personal injury, or death.  
WARNING! WATER HEATER SAFETY  
run for several minutes. Do this before using any  
electrical appliance which is connected to the hot  
water system. This simple procedure will allow any  
built-up hydrogen gas to escape. Since the gas is  
flammable, do not smoke or use an open flame or  
appliance during this process.  
Under certain conditions, hydrogen gas may be  
produced in a water heater that has not been  
used for two weeks or more. HYDROGEN GAS  
IS EXPLOSIVE.  
If the hot water has not been used for two weeks or  
more, prevent the possibility of damage or injury by  
turning on all hot water faucets and allow them to  
PROPER INSTALLATION AND MAINTENANCE  
This dishwasher must be properly installed and located in accordance with the Installation  
Instructions before it is used. If you did not receive an Installation Instructions sheet with  
your dishwasher, you can receive one by visiting our website at monogram.com.  
Connect to a grounded metal, permanent wiring  
system; or run an equipment-grounding conductor  
with the circuit conductors and connect to the  
equipment-grounding terminal or lead of the  
appliance.  
Improper connection of the equipment-grounding  
conductor can result in a risk of electric shock.  
Check with a qualified electrician or service  
representative if you are in doubt whether the  
appliance is properly grounded.  
Do not attempt to repair or replace any part  
of your dishwasher unless it is specifically  
recommended in this manual. All other servicing  
should be referred to a qualified technician.  
To minimize the possibility of electric shock,  
disconnect this appliance from the power supply  
before attempting any maintenance.  
NOTE: Turning the dishwasher off does not  
disconnect the appliance from the power supply.  
We recommend having a qualified technician  
service your appliance.  
Dispose of discarded appliances and shipping  
or packing material properly.  
CAUTION:  
To prevent minor injury or property damage  
Contents washed in Anti-bacterial mode, if  
available, may be hot to the touch. Use care  
before handling.  
Using a detergent that is  
not specifically designed  
for dishwashers will  
cause the dishwasher  
to fill with suds.  
If your dishwasher is connected to a  
wall switch, ensure that the switch is  
on prior to use.  
On dishwashers with electronic controls,  
if you choose to turn the wall switch off  
between wash cycles, allow 5–10  
seconds after turning the switch on  
before touching ON/OFF to allow  
the control to initialize.  
Non-Dishware Items: Do not wash items such  
as electronic air cleaner filters, furnace filters and  
paint brushes in your dishwasher. Damage to  
dishwasher and discoloration or staining of  
dishwasher may result.  
Close supervision is necessary if this appliance  
is used by or near children.  
Load light, plastic items so they will not  
become dislodged and drop to the bottom  
of the dishwasher—they might come into  
contact with the heating element and be  
damaged.  
4
 
IMPORTANT SAFETY INSTRUCTIONS  
WARNING! RISK OF CHILD ENTRAPMENT  
PROPER DISPOSAL OF THE DISHWASHER  
Junked or abandoned dishwashers are  
dangerous…even if they will sit for “just a  
few days.” If you are getting rid of your old  
dishwasher, please follow the instructions  
below to help prevent accidents.  
Hold nut at top of dishwasher  
while removing screw  
Before You Throw Away Your Old Dishwasher:  
Door latch keeper  
Take off the door of the washing compartment  
or remove the door latch keeper (as shown).  
When using your dishwasher, follow basic precautions,  
including the following:  
WARNING!  
Use this appliance only for its intended purpose  
Do not operate your dishwasher unless all  
enclosure panels are properly in place.  
as described in this Owner’s Manual.  
Use only powder, tabs, liquid detergents or rinse  
agents recommended for use in a dishwasher and  
keep them out of the reach of children. Cascade®,  
Cascade® Complete and Electrasol® Automatic  
Dishwashing Detergents, and Jet-Dry® and  
Cascade Crystal Clear® rinse agents have been  
approved for use in all GE dishwashers.  
Do not tamper with controls.  
Do not abuse, sit on or stand on the door or dish  
rack of the dishwasher.  
Do not allow children to play around dishwasher  
when opening or closing door due to the possibility  
of small fingers being pinched in door.  
Do not discard a dishwasher without first removing  
the door or the door latch keeper of the washing  
compartment.  
Locate sharp items so that they are not likely  
to damage the door seal.  
Load sharp knives with the handles up to reduce  
the risk of cut-type injuries.  
Do not store or use combustible materials, gasoline  
or other flammable vapors and liquids in the vicinity  
of this or any other appliance.  
Do not wash plastic items unless marked  
dishwasher safe or the equivalent. For plastic  
items not so marked, check the manufacturer’s  
recommendations.  
Do not allow children to play with, on or inside this  
appliance or any discarded appliance.  
Do not touch the heating element during or  
immediately after use.  
READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY.  
SAVE THESE INSTRUCTIONS  
5
 
Control Panel  
Dishwasher  
3
2
HEAVY NORMAL LIGHT GLASSES  
AIR-DRY SPEED RINSE  
ON  
OFF  
DELAY  
CYCLE  
SELECT  
HOURS  
LOW RINSE AID  
CLEAN  
1 - 24 HR.  
1
5
5
ON/OFF  
With door open, press ON/OFF button to turn the unit ON to begin operation and OFF at the end  
of a wash cycle. The ON/OFF light is displayed when the dishwasher is ON.  
1
2
WASH CYCLE  
SELECTIONS  
Press CYCLE SELECT button to choose wash cycle. The light under the cycle name will display to  
indicate which cycle has been selected.  
NOTE: All cycle times and water usage information contained in this section are approximate  
values. Actual results will depend on several factors including, but not limited to, inlet water  
temperature and household water pressure.  
HEAVY  
6.2 gallons, 125 minutes  
This cycle is meant for heavily soiled dishes or cookware with dried-on or baked-on soils. This  
cycle may not remove burned-on foods. Everyday dishes are safe to be used in this cycle. This  
cycle also includes heated dry.  
NORMAL  
LIGHT  
5.3 gallons, 100 minutes  
This cycle is meant for loads of everyday dishes, glasses and cookware with medium soils that  
have not been pre-rinsed. This cycle also includes heated dry.  
4.4 gallons, 85 minutes  
This cycle is meant for loads of everyday dishes, glasses and cookware with light soils that have  
been pre-rinsed. This cycle also includes heated dry.  
GLASSES  
AIR-DRY  
SPEED  
3.5 gallons, 65 minutes  
This cycle is meant for lightly soiled glassware. This cycle has less heating during the wash and  
rinse to protect your glassware. This cycle also has a lower temperature heated dry.  
3.5 gallons, 50 minutes  
This cycle is meant for loads of everyday dishes, glasses and cookware with light soils that have  
been pre-rinsed and should air dry naturally. This cycle does not include heated dry.  
5.3 gallons, 80 minutes  
This cycle is meant for loads of everyday dishes, glasses and cookware with medium soils that  
have not been pre-rinsed. This cycle features reduced wash times to allow for faster cycle  
completion. This cycle also has a reduced time heated dry.  
RINSE  
1 gallon, 10 minutes  
For rinsing partial loads that will be washed later. Do not use detergent with this cycle. This cycle  
does not include heated dry.  
6
 
Control Panel  
Dishwasher  
DELAY HOUR  
SELECTION  
This option allows you to delay the start of a wash cycle for up to 24 hours.  
3
With the door open, turn the dishwasher ON by pressing the ON/OFF button; then press DELAY  
HOURS button to choose the number of hours you want to delay the start of the wash cycle. The  
hours will show in the display window.  
NOTE: To cancel the DELAY HOURS option before the start of the cycle, repeatedly press the  
DELAY HOURS button until the display is blank or reads “00.”  
4
5
STARTING  
A CYCLE  
After selecting the wash cycle (Step 2) and delay hours (Step 3), if desired, close the door of the  
dishwasher to start the cycle or begin the DELAY HOURS countdown. When the cycle starts, the  
drain begins and approximately 60 seconds later the water fill begins.  
STATUS  
INDICATORS  
LOW RINSE AID The red light will display when the rinse aid dispenser needs to be refilled with liquid rinse aid. Use  
of Jet-Dry® or Cascade Crystal Clear® rinse agent removes spots and prevents new film  
buildup on your dishes, glassware, flatware, cookware and plastics. See page 6 for instructions on  
refilling the rinse aid dispenser.  
CLEAN  
The green light will display and a beep will sound to alert you that the wash cycle is complete.  
7
 
Using the Dishwasher  
Dishwasher  
The entering water should be at least 120°F  
and not more than 150°F for effective cleaning  
and to prevent dish damage. Check the water  
temperature with a candy or meat thermometer.  
Turn on the hot water faucet nearest the  
dishwasher, place the thermometer in a glass and  
let the water run continuously into the glass until  
the temperature stops rising.  
Check  
the Water  
Temperature  
A rinse agent improves dry performance,  
reduces spots and prevents new film buildup  
on your dishes, glasses, flatware, cookware  
and plastic. Jet-Dry® and Cascade Crystal  
Clear® are recommended rinse agents for  
Monogram Dishwashers.  
3. Add rinse agent until the indicator window  
looks full.  
Use a  
Rinse  
Agent  
4. Clean up any spilled rinse agent with a  
damp cloth.  
5. Replace the dispenser cap.  
Rinse Aid Setting  
Filling the Dispenser  
The amount of rinse agent released into the final  
wash can be adjusted. The factory setting is at the  
midpoint. If there are rings of calcium (hard water)  
spots on dishes, try a higher setting. If you observe  
foam in the final rinse, try a lower setting.  
The rinse agent dispenser holds 3.5 oz. of rinse  
agent. Under normal conditions, this will last  
approximately one month. Try to keep it full,  
but do not overfill.  
1. Make sure the dishwasher door is fully open.  
To adjust the setting, remove the dispenser  
knob; then turn the adjuster counterclockwise to  
increase the amount of rinse agent or clockwise  
to reduce the amount of rinse agent dispensed.  
2. Turn the dispenser cap to the left and  
lift it out.  
Indicator  
Adjustable setting  
Dispenser cap  
No prerinsing of normal food soil is required if using  
Heavy, Normal or Speed wash cycles.  
Remove large quantities of any remaining food.  
Dish  
Remove leafy vegetables, meat, trimmings and  
excessive amounts of grease or oil.  
Preparation  
Prior to  
Loading  
Scrape off hard soils, bones, toothpicks, skins and seeds.  
8
 
Using the Dishwasher  
Dishwasher  
Use only detergent specifically made for use  
in dishwashers. Cascade® and Electrasol®  
Automatic Dishwashing Detergents have been  
approved for use in all Monogram Dishwashers.  
Keep your detergent fresh and dry. Don’t put  
detergent into the dispenser until you’re ready  
to wash dishes.  
Do not use hand dish detergent.  
Detergents  
The amount of detergent to use depends on  
whether your water is hard or soft. With hard  
water, you need extra detergent. With soft water,  
you need less detergent.  
NOTE: Using a detergent that is not specifically  
designed for dishwashers will cause the  
dishwasher to fill with suds. During operation,  
these suds will spill out of the dishwasher  
vents, covering the kitchen floor and making  
the floor wet.  
Protect your dishes and dishwasher by contacting  
your water department and asking how hard your  
water is. Twelve or more grains is extremely hard  
water. A water softener is recommended. Without  
it, lime can build up in the water valve, which  
could stick while open and cause flooding. Too  
much detergent with soft water can cause a  
permanent cloudiness of glassware, called  
etching.  
Because so many detergent containers look  
alike, store the dishwasher detergent in a  
separate space from all other cleaners. Show  
anyone who may use the dishwasher the correct  
detergent and where it is stored.  
Use the information in the table below as a  
guideline to determine the amount of automatic  
dishwasher detergent to place in the dispenser.  
While there will be no lasting damage to the  
dishwasher, your dishes will not get clean using  
a dishwashing detergent that is not formulated  
to work with dishwashers.  
When using automatic dishwasher detergent  
tablets, simply place one tablet in the dispenser  
and close the cover.  
Number  
Open  
cup  
of Grains  
Less than 4  
4 to 8  
Detergent Cups to Fill  
15 cup  
25 cup  
8 to 12  
15 and 25 cups  
For heavily-soiled loads, use the Heavy cycle and add a little extra  
detergent.  
Greater than 12  
15, 25 cups and  
the open cup  
Button  
To open the wash cover, press the button and the cover will flip back.  
A forgotten dish can be added any time before the  
main wash.  
3. Add forgotten dishes.  
Forget  
to add  
a dish?  
4. Close the door and push it in to relatch.  
1. Unlatch the door to interrupt the cycle. Pull door handle  
to release the door.  
2. Do not open the door until the water/spray action  
stops. Steam may rise out of the dishwasher.  
9
 
Loading the Racks  
Dishwasher  
For best dishwashing results, follow these  
loading guidelines. Features and appearance  
of racks and silverware baskets may vary from  
your model.  
The upper rack is for glasses, cups and saucers.  
This is also a secure place for dishwasher-safe  
plastics. A cup shelf may be placed in the up  
or down position to add flexibility. The upper rack  
is good for all kinds of odd-shaped utensils.  
Saucepans, mixing bowls and other items should  
be placed face down.  
Upper Rack  
Secure larger dishwasher-safe plastics over two  
tines when possible.  
Make sure small plastic items are secure so they  
can’t fall onto the heater.  
Be sure that items do not protrude through the  
bottom of the rack and block rotation of the  
middle spray arm. This could result in poor wash  
performance for items in the upper rack.  
When loading the lower rack, do not load large  
platters or trays in the front left corner. They may  
prevent detergent from circulating during the wash  
cycle.  
Lower Rack  
The lower rack is best used for plates, saucers  
and cookware. Large items should go along the  
sides. Load platters, pots and bowls along the  
sides, in corners or in the back. The soiled side  
of items should face the center of the rack.  
Be careful not to let a portion of any item, such as  
a pot or dish handle, extend through the bottom  
rack. This could block the wash arm and cause  
poor washing results.  
The Wine Glass Holder secures wine glasses for  
best washability. You may also remove the  
silverware basket to allow for all glasses loading  
of the lower rack.  
Wine Glass  
Holder  
10  
 
Loading the Racks  
Dishwasher  
The silverware basket may be used without  
the topper for quick loading. With the topper,  
flatware is better positioned for the dishwasher to  
thoroughly wash and dry all pieces by preventing  
nesting.  
Silverware  
Basket  
Without the Topper  
Put the flatware in the removable basket with fork  
and knife handles up to protect your hands. Place  
spoons in the basket with handles down. Mix  
knives, forks and spoons so they don’t nest  
together. Distribute evenly. Small plastic items,  
such as measuring spoons and lids from small  
containers, should go in the bottom of the  
silverware basket with silverware on top.  
With the Topper  
Place small plastic items, such as measuring  
spoons and lids from small containers, in the  
bottom of the basket and snap the topper in  
place. Insert spoons and forks, handles first,  
through the holes in the topper. Place knives,  
blades first, through the holes in the topper.  
11  
 
Care and Cleaning  
Dishwasher  
Cleaning the Door Panel  
Exterior  
Before cleaning the front panel, make sure you  
know what type of panel you have. Refer to the  
last two letters of your model number. You can  
locate your model number on the left-hand tub  
wall just inside the door. If your model number  
ends with SS, then you have a Stainless Steel door  
panel.  
Follow the instructions below for cleaning the door  
panel for your specific model.  
Stainless Steel Door Panel (model numbers  
ending in SS)  
The stainless steel panels can be cleaned with  
Stainless Steel Magic or a similar product using a  
clean, soft cloth. Do not use appliance wax, polish,  
bleach or products containing chlorine on  
Stainless Steel doors.  
You can order Stainless Steel Magic #WX10X15  
through GE Parts by calling 800.626.2002.  
Cleaning the Control Panel  
To clean the control panel, use a lightly  
dampened cloth; then dry thoroughly. Do not use  
sharp objects, scouring pads or harsh cleaners on  
the control panel.  
12  
 
Care and Cleaning  
Dishwasher  
The dishwasher will flush away all normal food  
soils. However, objects (fruit pits, bones, etc.) may  
collect in openings and should be removed  
occasionally to avoid clogging the drain system.  
Cleaning the Filters  
Spray  
Arms and  
Filters  
For best performance and results, the filter  
assembly must be cleaned regularly. The filter  
efficiently removes food particles from the wash  
water, allowing water to be recirculated during  
CAUTION:  
Personal injury hazard. the cycle. For this reason, it is a good idea to  
Before cleaning the interior, wait at least 20  
minutes after a cycle for the heating element  
to cool down. Failure to do so could result in  
burn injuries.  
remove the large food particles trapped in the  
filter frequently by rinsing the main filter and cup  
under running water. To remove the filter  
assembly, pull up on the cup handle. The entire  
filter assembly should be cleaned at least once a  
month. To clean the main filter and fine filter, use  
a cleaning brush. Then, reassemble the filter  
parts as shown in the illustration and reinsert the  
entire assembly in the dishwasher, positioning it  
in place and pressing downward. The dishwasher  
must never be used without the filters. Improper  
replacement of the filter may reduce the  
Cleaning the Spray Arms  
Because hard water chemicals will clog the spray  
arm jets and bearings, it is necessary to clean  
the spray arms regularly. To remove the spray  
arm, twist the retaining nut 90 degrees and pull  
the spray arm off the shaft.  
Wash the arms in soapy, warm water and use a  
soft brush to clean the jets. Replace them after  
rinsing thoroughly.  
performance level of the appliance and may  
damage dishes and utensils.  
Main filter  
Retaining  
nut  
Cup  
Fine filter  
Washer  
Upper rack  
Retaining nut  
13  
 
Care and Cleaning  
Dishwasher  
If your dishwasher is left in an unheated place  
during the winter, ask a service technician to:  
3. Drain water from the water inlet line and water  
valve. (Use a pan to catch the water.)  
Protect  
Against  
Freezing  
1. Cut off electrical power to the dishwasher.  
Remove fuses or trip circuit breaker.  
4. Reconnect the water inlet line to the water  
valve.  
2. Turn off the water supply and disconnect the  
water inlet line from the water valve.  
An air gap protects your dishwasher against water  
backing up into it if a drain clogs. The air gap is not  
a part of the dishwasher. It is not covered by your  
warranty. Not all plumbing codes require air gaps,  
so you may not have one.  
Does Your  
Dishwasher  
Have an Air  
Gap?  
Two types of  
air gaps  
The air gap is easy to clean.  
1. Turn off the dishwasher and lift off the chrome  
cover.  
2. Remove the plastic cap and clean with  
a toothpick.  
Check the air gap any time your dishwasher  
isn’t draining well.  
The stainless steel used to make the dishwasher  
tub and inner door provides the highest reliability they will not rust or corrode. These surface  
available in a Monogram dishwasher. If the  
dishwasher tub or inner door should be  
scratched or dented during normal use,  
Stainless  
Steel  
Interior—  
Tub and  
Inner Door  
blemishes will not affect their function  
or durability.  
14  
 
Before You Call For Service  
Dishwasher  
PROBLEM  
Noise  
POSSIBLE CAUSE  
WHAT TO DO  
Questions?  
Use this  
problem  
solver  
Some of the sounds you  
will hear are normal  
Detergent cup opening.  
The motor starting during the drying period.  
Water draining out of the tub immediately  
after you start the dishwasher.  
Utensils are not secure  
in the rack or something  
small has dropped into  
the rack  
Make sure everything is secured in  
dishwasher.  
Motor hums  
Dishwasher has not been used on a regular  
basis. If you do not use your dishwasher  
often, set it to fill and pump out once every  
week. This will help keep the seal moist.  
Dishwasher control was not advanced properly  
to the start of the desired cycle. Advance the  
control to the start of the desired cycle.  
Detergent left in  
dispenser cups  
Dishes are blocking the  
detergent cups  
Reposition the dishes.  
Water standing in the  
bottom of the tub  
Drain is clogged  
If you have an air gap, clean it.  
Check to see if your kitchen sink is draining  
well. If not, you may need a plumber.  
If the dishwasher drains into a disposer, run  
disposer clear.  
This is normal  
A small amount of clean water around the  
outlet of the tub bottom at the back of the  
tub keeps the water seal lubricated.  
Suds in the tub  
Correct detergent  
wasn’t used  
Use only automatic dishwasher detergents  
to avoid sudsing. Cascade® and Electrasol®  
Dishwashing Detergents have been approved  
for use in all Monogram dishwashers.  
To remove suds from the tub, open the  
dishwasher and let suds evaporate. Add  
1 gallon of cold water to the tub. Close and latch  
the dishwasher. Pump out water by slowly  
turning the dial until a drain period is reached.  
Repeat if necessary.  
Rinse agent was spilled  
Always wipe up rinse agent spills  
immediately.  
Stained dishwasher  
parts  
Detergent with colorant  
was used  
Some detergents contain colorant (pigment  
or dyes) that will discolor the tub interior with  
extended use. Check the detergent cup for signs  
of any discoloration. If cup is discolored, change  
to detergent without any colorant. Cascade®  
and Electrasol® Dishwashing Detergents have  
been approved for use in all Monogram  
dishwashers.  
Some tomato-based foods Use of the RINSE ONLY cycle after adding  
can stain  
the dish to the load can decrease the level  
of staining.  
15  
 
Before You Call For Service  
Dishwasher  
PROBLEM  
POSSIBLE CAUSE  
WHAT TO DO  
Questions?  
Use this  
problem  
solver  
Dishes and flatware  
not clean  
Low inlet water  
temperature  
Make sure inlet water temperature is correct  
(see page 8).  
Water pressure is  
temporarily low  
Turn on a faucet. Is water coming out more  
slowly than usual? If so, wait until pressure is  
normal before using your dishwasher.  
Air gap is clogged  
• Clean the air gap.  
Improper rack loading  
Make sure large dishware does not block the  
detergent dispenser or the wash arms.  
No air gap or high  
drain loop  
Verify that you have an air gap or a high drain  
loop. Refer to the Installation Instructions.  
Filter needs cleaning  
The filter assembly must be cleaned regularly  
to allow the filter to efficiently remove food  
particles from the wash water. See Cleaning  
the Filter section on page 13.  
Spots and filming on  
glasses and flatware  
Use Jet Dry® or Cascade Crystal Clear® rinse  
agent to remove spots and prevent new film  
buildup.  
Extremely hard water  
Low inlet water temperature  
Overloading the dishwasher  
Improper loading  
Old or damp powder  
detergent  
Make sure water temperature is at least 120°F.  
Load dishwasher as shown in the Loading the  
Dishwasher Racks section.  
Make sure detergent is fresh.  
If water is extremely hard, a water softener may  
be required.  
Rinse agent dispenser empty  
Too little detergent  
Cloudiness on glassware Combination of soft water  
This is called etching and is permanent.  
To prevent this from happening, use less  
detergent if you have soft water. Wash  
glassware in the shortest cycle that will  
get it clean.  
and too much detergent  
Water temperature  
entering the dishwasher  
exceeds 150°F  
Lower the water heater temperature.  
Black or gray marks  
on dishes  
Aluminum utensils have  
rubbed against dishes  
Remove marks with a mild, abrasive  
cleaner.  
Yellow or brown film  
on inside surfaces  
Tea or coffee stains  
Remove the stain by hand, using a solution  
of 1/2 cup bleach and 3 cups warm water.  
WARNING:  
Before cleaning  
interior, wait at least 20 minutes after a cycle  
for the heating element to cool down. Failure  
to do so can result in burns.  
An overall yellow or brown A special filter in the water supply line  
film can be caused by iron  
deposits in water  
is the only way to correct this problem.  
Contact a water softener company.  
16  
 
Before You Call For Service  
Dishwasher  
PROBLEM  
POSSIBLE CAUSE  
WHAT TO DO  
Questions?  
Use this  
problem  
solver  
White film on inside  
surfaces  
Hard water minerals  
To clean the interior, apply dishwasher  
detergent to a damp sponge. Wear rubber  
gloves. Do not use any type of cleanser  
other than dishwasher detergent because  
it may cause foaming or sudsing. Cascade  
®
®
and Electrasol Automatic Dishwashing  
Detergents have been approved for use in all  
Monogram dishwashers.  
Dishes don’t dry  
Low inlet water  
temperature  
Make sure inlet water temperature is  
correct (see page 8).  
Rinse agent dispenser  
is empty  
Check the rinse agent dispenser.  
Dishwasher won’t run  
Fuse is blown, or the  
circuit breaker tripped  
Replace fuse or reset circuit breaker.  
Remove any other appliances from  
the circuit.  
Power is turned off  
In some installations, the power to the  
dishwasher is proved through a wall switch,  
often located next to the disposer switch.  
Make sure it is on.  
Reboot your control  
This is normal  
Turn off power to the dishwasher (at the  
circuit breaker or wall switch) for  
30 seconds; then turn back on.  
Steam  
Steam comes through the vent during  
washing, drying and when water is being  
pumped out.  
Control panel  
Door latch may not be  
properly seated  
Make sure the door is firmly closed.  
responded to input  
but dishwasher never  
filled with water  
Water valve may be  
turned off  
Make sure water valve (usually located  
under the sink) is turned on.  
Dishwasher beeps  
once every 15 seconds  
This is normal  
Close the door after opening it mid-cycle.  
Press ON/OFF to turn OFF the dishwasher.  
This is a reminder that  
the door has been left  
open during operation  
Beeping at the end of  
the cycle  
This is normal  
The dishwasher will beep and the CLEAN  
light will display at the end of the wash  
cycle.  
LOW RINSE AID light  
is on  
Rinse aid dispenser needs This can only be turned off by filling the  
to be refilled  
rinse aid dispenser with Jet-Dry® or  
Cascade Crystal Clear®. See Refilling the  
Rinse Aid Dispenser section.  
17  
 
Warranty  
Dishwasher  
YOUR MONOGRAM DISHWASHER WARRANTY  
Staple sales slip or canceled check here. Proof of original  
purchase date is needed to obtain service under warranty.  
ONE-YEAR  
WHAT IS  
Any part of the dishwasher which fails due to a defect in materials or workmanship. During this  
limited one-year warranty, GE will also provide, free of charge, all labor and in-home service to  
replace the defective part.  
COVERED  
From the Date  
of the Original  
Purchase  
This warranty is extended to the original purchaser and any succeeding owner for the products  
purchased for ordinary home use in the 48 mainland states, Hawaii, Washington, D.C. or Canada.  
If the product is located in an area where service by a GE Authorized Servicer is not available, you  
may be responsible for a trip charge or you may be required to bring the product to an Authorized  
GE Service location for service. In Alaska the warranty is the same except that it is LIMITED because  
you must pay to ship the product to the service shop or for the service technician’s travel cost to your  
home.  
All warranty service will be provided by our Factory Service Centers or by our authorized Customer  
Care® servicers during normal working hours.  
Should your appliance need service, during warranty period or beyond, in the U.S.A. call  
800.444.1845.  
Please have serial number and model number available when calling for service.  
EXCLUSION OF IMPLIED WARRANTIES—Your sole and exclusive remedy is product  
repair as provided in this Limited Warranty. Any implied warranties, including the  
implied warranties of merchantability or fitness for a particular purpose, are limited to  
one year or the shortest period allowed by law.  
• Service trips to your home to teach you  
how to use the product.  
• Damage to the product caused by accident,  
fire, floods or acts of God.  
WHAT IS NOT  
COVERED  
• Improper installation, delivery or  
maintenance.  
• Incidental or consequential damage caused  
by possible defects with this appliance.  
• Replacement of house fuses or resetting  
of circuit breakers.  
• Cleaning or servicing of the air gap device in  
the drain line.  
• Failure of the product if it is abused, misused,  
or used for other than the intended purpose  
or used commercially.  
• Damage caused after delivery.  
• Product not accessible to provide required  
service.  
Some states do not allow the exclusion or limitation of incidental or consequential damages,  
so the above limitation or exclusion may not apply to you. This warranty gives you specific legal  
rights, and you may also have other rights which vary from state to state. To know what your  
legal rights are in your state, consult your local or state consumer affairs office or your state’s  
Attorney General.  
Warrantor: General Electric Company,  
Louisville, KY 40225.  
GE Consumer & Industrial  
Appliances  
General Electric Company  
Louisville, KY 40225  
ge.com  
18  
 
Consumer Services  
monogram.com  
Dishwasher  
With the purchase of your new Monogram appliance, receive  
the assurance that if you ever need information or assistance  
from GE, we’ll be there. All you have to do is call—toll- free!  
Whatever your question about any Monogram major appliance, GE Answer Center® information  
service is available to help. Your call—and your question—will be answered promptly and  
courteously. And you can call any time. GE Answer Center® service is open 24 hours a day,  
Monday through Saturday.  
GE Answer  
Center®  
In the USA:  
800.626.2000  
OR  
Visit our Website at: monogram.com  
In Canada, call 1.800.561.3344.  
A GE consumer service professional will provide expert repair service, scheduled at a time that’s  
convenient for you. Many GE Consumer Service company-operated locations offer you service  
today or tomorrow, or at your convenience (7:00 a.m. to 10:00 p.m. weekdays, 8:00 a.m. to  
6:00 p.m. Saturday and Sunday). Our factory-trained technicians know your appliance inside  
and out—so most repairs can be handled in just one visit.  
Monogram  
Preferred Service  
In the USA:  
800.444.1845  
In Canada:  
1.800.561.3344  
GE offers Braille controls for a variety of GE appliances, and a brochure  
to assist in planning a barrier-free kitchen for persons with limited mobility.  
For Customers  
With Special  
Needs…  
Consumers with impaired hearing or speech who have access to a  
TDD or a conventional teletypewriter may call 800.TDD.GEAC  
(800.833.4322) to request information or service.  
In the USA:  
800.626.2000  
You can have the secure feeling that GE Consumer Service will still be there after your warranty  
expires. Purchase a GE contract while your warranty is still in effect and you’ll receive a substantial  
discount. With a multiple-year contract, you’re assured of future service at today’s prices.  
Service Contracts  
In the USA:  
800.626.2224  
In Canada:  
1.800.561.3344  
Individuals qualified to service their own appliances can have parts or accessories sent directly  
to their home. The GE parts system provides access to over 47,000 parts…and all GE Genuine  
Renewal Parts are fully warranted. VISA, MasterCard and Discover cards are accepted.  
Parts and  
Accessories  
User maintenance instructions contained in this manual cover procedures intended to be  
performed by any user. Other servicing generally should be referred to qualified service  
personnel. Caution must be exercised, since improper servicing may cause unsafe operation.  
In the USA:  
800.626.2002  
In Canada:  
1.800.561.3344  
19  
 
Notes  
Dishwasher  
20  
 
Notes  
Dishwasher  
21  
 
Notes  
Dishwasher  
22  
 
T o d a M y a i l t a n t I m p o r  
e g R i s t r a t i o n O w n e r s h i p  
o d P u r c t C o n s u m e r  
A p p G l i E a n c e s  
Place  
1st Class  
Letter  
Stamp  
Here  
General Electric Company  
Warranty Registration Department  
P.O. Box 34980  
Louisville, KY 40232-2150  
23  
 
Consumer Product Ownership Registration  
Dear Customer:  
Thank you for purchasing our product and thank you for placing your confidence in us. We are proud to have you  
as a customer!  
Follow these three steps to protect your new appliance investment:  
Complete and mail  
your Consumer  
After completing this  
Read your “Owner’s  
registration, write your  
model and serial numbers  
in this manual and store this  
document in a safe place.  
You will need this information  
should you require service.  
The service number in the  
USA: 800.444.1845. In Canada:  
1.888.880.3030.  
Manual” carefully. It will  
help you operate your new  
appliance properly.  
Product Ownership  
Registration today.  
Have the peace of mind  
of knowing we can  
contact you in the  
unlikely event of a  
safety modification.  
1
2
3
Important: If you did not get a registration card with your product, detach and return the form below to  
ensure that your product is registered, or register online at monogram.com.  
FOLD HERE  
Consumer Product Ownership Registration  
Model Number  
Serial Number  
Product  
Dishwasher  
Mr.  
Ms. Mrs. Miss ꢀ  
First  
Name  
Last  
Name  
Street  
Address  
Apt. #  
City  
E-mail Address*  
Zip  
Code  
State  
Date Placed In  
Use  
Phone  
Number  
Month  
Day  
Year  
* Please provide your e-mail address to receive, via e-mail, discounts, special offers and other important  
communications from GE Appliances (GEA).  
Check here if you do not want to receive communications from GEA’s carefully selected partners.  
FAILURE TO COMPLETE AND RETURN THIS CARD DOES NOT DIMINISH YOUR WARRANTY RIGHTS.  
For information about GEA’s privacy and data usage policy, go to monogram.com and click on “Privacy Policy”  
or call 800.626.2224.  
GE Consumer & Industrial  
Appliances  
General Electric Company  
Louisville, KY 40225  
ge.com  
TAPE CLOSED  
GE Consumer & Industrial  
Appliances  
General Electric Company  
Louisville, KY 40225  
ge.com  
165D4700P370  
49-55045  
05-08 JR  
Printed in the United States  
 

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