hp psc
1100/1200 series
all-in-one
reference guide
contents
self-maintenance sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
7 additional setup information . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
possible installation problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
remove and reinstall your hp psc software. . . . . . . . . . . . . . . . . . . . . 26
additional troubleshooting help . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
iii
returning your hp psc for service . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
local law . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
declaration of conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
order media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
order print cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
iv
hp psc 1200 series
get help
1
help
Setup Poster
description
The Setup Poster provides instructions for setting up and configuring
your HP PSC. Make sure you use the correct poster for your operating
system (Windows or Macintosh).
HP Photo & Imaging The HP Photo & Imaging Help provides detailed information on using
Help
the software for your HP PSC.
For Windows users: Go to the HP Director, and click Help.
For Macintosh users: Go to the HP Director, and click Help, then click
hp photo and imaging help.
Reference Guide
The Reference Guide contains information on using your HP PSC and
provides additional troubleshooting assistance for the installation
process. The Reference Guide also contains information on how to
order supplies and accessories, technical specifications, support, and
warranty information.
Troubleshooting help To access troubleshooting information:
For Windows users: In the HP Director, click Help. Open the
Troubleshooting book in the HP Photo & Imaging Help, then follow the
links to general troubleshooting as well as links to Troubleshooting help
that is specific to your HP PSC. Troubleshooting is also available from
the Help button that appears on some error messages.
For Macintosh users: Open the Apple Help Viewer, click hp photo and
imaging troubleshooting, then click hp psc 1200 series or hp psc
1100 series.
If you have Internet access, you can get more information from the
HP website at:
Internet help and
technical support
The website also provides answers to frequently-asked questions.
Readme file
After you install your software, you can access the Readme file from
either the HP PSC 1100/1200 Series CD-ROM or the HP PSC
1100 Series or HP PSC 1200 Series program folder. The Readme file
contains late-breaking information that does not appear in the
Reference Guide or the online help. To access the Readme file, do the
following:
For Windows: go to the Windows taskbar, click Start, point to
Programs or All Programs (XP), point to Hewlett-Packard, point to
HP PSC 1200 Series or HP PSC 1100 Series, and then choose View the
Readme File.
For Macintosh: go to the HD:Applications:HP PSC Software folder.
Dialog-box help
(Windows only)
For Windows: Clicking Help in a dialog box displays information about
options and settings within the dialog box.
1
chapter 1
2
hp psc 1100/1200 series
quick start
2
You can perform many functions using either the front panel or the HP PSC
software.
Even if you do not connect your HP PSC to a computer, you can use the front
panel to copy documents or photos.
front panel features
Review the illustrations below and identify the location of the buttons on the front
panel.
1
1
2
2
3
4
3
4
5
7
8
6
7
8
9
10
11
9
10
11
feature
purpose
1
On/Resume (HP PSC 1200 Series): Turns the HP PSC on and off. Also
used to resume a copy or print job after a jam or other error. If the HP PSC
is in an error state, you can turn it off by pressing On/Resume for 3
seconds.
On (HP PSC 1100 Series): turns the HP PSC on and off.
2
3
Check Paper: A status light that indicates the need to load paper or
remove a paper jam.
Check Print Cartridge: A status light that indicates the need to reinsert or
replace the print cartridge or close the print cartridge access door.
4
5
Cancel: Use to stop a job or exit button settings.
Copies (1-9) (HP PSC 1200 Series): Use to change the number of copies
for this copy job.
3
chapter 2
feature
purpose
6
7
8
Resume (HP PSC 1100 Series): Also used to resume a copy or print job
after a jam or other error.
Size: use to change the copy image size to either 100 percent, Fit to Page,
or Fit to Hagaki (certain models only).
Paper Type: Use to change the paper type to plain or photo. For
information on the best paper type settings for a particular paper type, see
recommended paper-type settings for printing and recommended paper-
type settings for copying in the hp psc 1200 series or hp psc 1100 series
section of the HP Photo & Imaging Help.
9
Start Copy, Black: Use to start a black-and-white copy.
Start Copy, Color: Use to start a color copy.
10
11
Scan: Use to start a scan of an original from the glass. If the HP PSC
software is installed, the image will be scanned to the scan preview
window (Windows) or HP Scan Window (Macintosh), and you can then
choose the destination for the scanned image. The default destination is
the HP Photo & Imaging Gallery. On Windows, you can have the image
sent directly to the HP Photo & Imaging Gallery by changing the Scan
Picture settings in the HP Director.
use your hp psc with a computer
If you installed the HP PSC software on your computer according to the Setup
Poster, you can access all the features of the HP PSC using the HP Director.
review the hp photo & imaging director
The HP Director is available through the desktop shortcut or when the HP PSC
lid is raised (Windows only).
for windows users
1
Do one of the following:
–
–
Double-click the hp director icon on the desktop.
In the Windows taskbar, click Start, point to Programs or All Programs
(XP), point to Hewlett-Packard, point to hp psc 1200 series or hp psc
1100 series, then choose hp photo & imaging director.
Raise the lid of the HP PSC.
–
This options works only if the HP PSC software is running.
2
3
In the Select Device box, click to see a list of installed HP devices
supported by this software.
Select hp psc 1200 series or hp psc 1100 series.
The Director displays only the buttons that are appropriate for the selected
device.
4
hp psc 1100/1200 series
quick start
1
2
3
9
4
5
6
7
8
the hp photo & imaging director for windows
feature
purpose
1
2
Select Device: Use this feature to select the product you want to use from
the list of installed HP products.
Settings: Use this feature to view or change various settings for your HP
device, such as print, scan, or copy.
3
4
Status: Displays the status window for all-in-one devices only.
Scan Picture: Scans an image to the scan preview window, and you can
then choose the destination for the scanned image. The default destination
is the HP Photo & Imaging Gallery. You can have the image sent directly
to the HP Photo & Imaging Gallery by changing the Scan Picture settings
in the HP Director.
5
6
Scan Document: Scans text and displays it in the selected destination text
editing software program.
Make Copies: Displays the Copy dialog box where you can select the
copy quality, the number of copies, the color, the size, and can start a
copy.
7
View & Print: Displays the HP Photo & Imaging Gallery, where you can
view and edit images, use HP Photo Prints, make and print a photo album,
e-mail an image, and unload an image to the Web.
8
9
Help: Provides access to HP Photo & Imaging Help, which provides
software help, a product tour, and troubleshooting information.
Click this arrow to access tool tips, which explain each of the Director
options.
for macintosh users
Do one for the following:
!
–
For OS 9, double-click the HP Photo and Imaging Director icon on the
desktop.
–
For OSX, double-click the HP Photo and Imaging Director icon on the
dock.
reference guide
5
chapter 2
The following figure shows some of the features available through the HP Photo
and Imaging Director for Macintosh. Consult the legend for a brief explanation
of a specific feature.
1
2
3
4
5
6
7
the hp photo and imaging director for macintosh
feature
purpose
1
2
3
Select Device: Use this feature to select the product you want to use from
the list of installed HP products.
Settings: Use this feature to view or change various settings for your HP
device, such as print, scan, or copy.
Scan Picture: Scans an image to the HP Scan Window, and you can then
choose the destination for the scanned image. The default destination is
the HP Photo and Imaging Gallery.
4
5
Scan Document: Scans text and displays it in a text editing software
program.
Make Copies: Displays the Copy dialog box where you can select the
copy quality, the number of copies, the color, the size, and can start a
copy.
6
7
Maintain Printer: Accesses the HP Inkjet Utility where you can clean and
align the print cartridges, check print cartridge ink levels, print a test or
sample page, register your printer, or access information on product
support.
View and Print: Displays the HP Photo and Imaging Gallery, where you
can view and edit images.
front panel status lights
There are several status lights on the front panel that provide information about
tasks that are currently being performed by your HP PSC, or about maintenance
tasks that need to be performed on the device. For example, these status lights
indicate whether the unit is on or off, processing a black-and-white or color copy
job, or whether the device is out of paper or there is a paper jam.
All status lights on the front panel are reset to the default display after two
minutes.
6
hp psc 1100/1200 series
quick start
Review the table below to become familiar with the front-panel status lights that
provide information about tasks that are currently being performed by your
HP PSC.
On/Resume
Check Print Cartridge
Cancel
Check Paper
On light
(green)
Black Copy Color Copy Explanation
What to do?
Area
Area
(backlight) (backlight)
The On light Light is off. Light is off. Your HP PSC is turned off. Press the On button to turn
is not
illuminated.
your HP PSC on.
The On light Light is on. Light is on. Your HP PSC is turned on Begin a scan, copy, or
is illuminated.
and is ready for use.
print job from the front
panel or from the software.
The On light Light is on. Light is on. Your HP PSC is processing Wait for your HP PSC to
is blinking
a Print, Scan, or
Maintenance job.
finish processing the job.
The On light Light is
Light is on. Your HP PSC is processing Wait for your HP PSC to
is blinking
blinking.
a black-and-white copy
job that was started from
the front panel or the
software.
finish processing the job.
The On light Light is on. Light is
Your HP PSC is processing Wait for your HP PSC to
a color copy job that was finish processing the job.
started from the front
is blinking
blinking.
panel or the software.
Blinks faster
Light is on Light is on Your HP PSC is busy
Wait for the current job to
be completed before
starting another job.
for 3 seconds or blinking. or blinking. doing another task.
and then
stays
illuminated.
In addition to providing information about current tasks, the lights on the front
panel may also indicate error conditions, as described in the table below.
If the On light, Check Print Cartridge light, Check Paper light, and Start Copy,
Black and Start Copy, Color lights are all flashing, do the following:
1
2
Verify that the front-panel overlay is attached to the HP PSC.
Power cycle your HP PSC by disconnecting the power cord and
reconnecting.
reference guide
7
chapter 2
On Light
(green)
Check
Paper
Light
Check
Print
Cartridge
Light
Explanation
What to do?
Light is
blinking
Light is off Light is off The HP PSC is trying to
scan and there is a
Verify that your computer is
on and is connected to the
communication problem. HP PSC. Verify that the
HP PSC software is installed.
Light is on Light is
blinking
Light is off The paper tray is empty or Load paper, or remove the
the HP PSC has a paper
jam.
paper jam. Then press
Resume to continue.
Light is on Light is off Light is
blinking
The print cartridge access Remove the print cartridges
door may be open, the
print cartridges may be
missing or not seated
and make sure the tape has
been removed. Re-insert the
print cartridges and make
properly, the tape may not sure they are properly
have been removed from seated. Close the access
the print cartridges, or
there may be a problem
with the print cartridge.
door. For more information
on this condition, click the
Status icon in the System
Tray. If you are still having
problems, refer to the
Troubleshooting help for
information on checking ink
levels and cleaning print
cartridges.
Light is
blinking
Light is off Light is
blinking
There may be a problem Click the Status icon in the
with the print cartridge.
System Tray for more
information.
Light is off Light is
blinking
Light is
blinking
The print carriage is
stalled.
Open the print cartridge
access door and make sure
the carriage is not
obstructed.
Light is
blinking
Light is
blinking
Light is
blinking
The HP PSC had a fatal
error.
Turn the HP PSC off and then
on again. Restart your
computer. If the problem is
not corrected, unplug the
HP PSC and plug it in again.
If the problem persists,
contact HP.
A paper jam occurred
while scanning.
Turn the HP PSC off, then on
again, and try to scan
again.
8
hp psc 1100/1200 series
load originals and load paper
3
You can make copies from originals loaded on the glass. You can also print and
copy onto a variety of paper types, weights, and sizes. It is important, however,
that you choose the right paper and make sure that it is loaded correctly and
not damaged.
load originals
You can copy or scan any original by placing it on the glass.
Note: Some copy options, such as Fit to Page, will not work correctly if the
glass and lid backing are not clean. For more information, see clean the
glass and clean the lid backing on page 21.
1
Lift the lid and place the original face down on the glass in the front-left
corner with the sides of the original touching the left and bottom edges.
It is important to use the front-left corner when using the copy feature.
lid
Top edge of
original
2
Close the lid.
load letter or A4 size paper
Following is the basic procedure for loading paper. There are specific
considerations for loading certain types of paper, postcards, and envelopes.
After you review this procedure, see tips for loading other types of paper in the
paper tray on page 12, load envelopes on page 11, and load postcards,
hagaki cards, or 4-by-6 inch photo paper on page 11.
For best results, adjust the paper settings each time you change paper types or
paper sizes. For more information, see set the paper type on page 13.
9
chapter 3
to load the paper tray
1
Lower the paper tray, and if necessary, slide the paper-width guide to the
outermost position.
2
3
Tap the stack on a flat surface to align the edges of the paper, and then
check the paper for the following:
–
–
Make sure it is free of rips, dust, wrinkles, and curled or bent edges.
Make sure all the paper in the stack is the same size and type, unless
you are working with photo paper.
Insert paper into the paper tray print-side down until it stops. To avoid
bending the paper, make sure you do not push the paper in too far, or
push too hard. To avoid paper jams, be sure to push paper into the tray
just until it stops initially.
If you are using letterhead, insert the top of the page first.
Do not use too much paper. Check that the stack of paper contains several
sheets but is no higher than the top of the paper-width guide.
4
Slide the paper-width guide in until it stops at the edge of the paper. Make
sure that the paper stack lies flat in the paper tray and fits under the tab of
the paper-width guide.
10
hp psc 1100/1200 series
load originals and load paper
load envelopes
Use the print feature of your software to print to envelopes with your HP PSC.
Do not use shiny or embossed envelopes, or envelopes that have clasps or
windows. You can load the paper tray with one or multiple envelopes.
1
2
Remove all paper from the paper tray.
Slide an envelope into the tray, with the envelope flap up and to the left
(print-side down), until it stops.
3
Adjust the paper-width guide against the envelope.
Be careful not to bend the envelope.
If you are loading multiple envelopes, make sure the envelopes fit within
the tray (do not overload it).
Consult the help files in your word processing software for details on how
to format text for printing on envelopes.
load postcards, hagaki cards, or 4-by-6 inch photo paper
Following is the procedure for loading postcards, hagaki cards, or 4-by-6 inch
photo paper.
1
Remove all paper from the paper tray, and then slide a stack of cards or
4-by-6 inch photo paper into the tray until it stops.
Make sure the print-side faces down.
Note: If you are using photo paper with perforated tabs, load the photo
paper so that the tabs are closest to you.
2
Adjust the paper-width guide against the cards or photo paper until it
stops.
Make sure the cards or photo paper fit within the tray (do not overload it).
reference guide
11
chapter 3
tips for loading other types of paper in the paper tray
The following table provides guidelines for loading certain types of paper and
transparency film. For best results, adjust the paper settings each time you
change paper types and paper sizes. For more information, see set the paper
type on page 13.
Note: Some paper types may not be available in your country/region.
Note: HP Photo Paper and HP Photo Paper, Glossy, 4-by-6, are not
recommended for printing with your HP PSC. To print photos, use
HP Everyday Photo Paper. For your best photo printing needs, use
HP Premium Plus Photo Paper.
Note: Photo paper may curl when you remove it from the box. To prevent
curling, keep photo paper in the sealed bag until ready for use. If your
photo paper has curled, curl it the opposite way to flatten it before inserting
it into the HP PSC.
paper
tips
• HP Premium Inkjet Paper: Locate the gray arrow on the nonprinting
HP papers
side of the paper, and then insert paper with the arrow side facing
up.
• HP Premium Photo Paper, HP Premium Plus Photo Paper, or
HP Everyday Photo Paper: Load the glossy (print) side down. Always
load at least five sheets of regular paper in the paper tray first, and
then place the photo paper on top of the regular paper.
• HP Premium Inkjet Transparency Film: Insert the film so that the white
transparency strip (with arrows and the HP logo) is on top and is
going into the tray first.
• HP Inkjet T-Shirt Transfer Iron-On: Flatten the transfer sheet completely
before using it; do not load curled sheets. (To prevent curling, keep
transfer sheets sealed in the original package until you are ready to
use them.) Manually feed one sheet at a time, with the unprinted side
facing down (the blue stripe faces up).
• HP Matte Greeting Cards, HP Glossy Greeting Cards, or HP Felt-
Textured Greeting Cards: Insert a small stack of HP greeting-card
paper, with the print-side down into the paper tray until it stops.
• Always use letter-size or A4-size label sheets designed for use with
HP inkjet products (like Avery Inkjet Labels), and make sure that the
labels are not over two years old.
Labels
(works only with
printing)
• Fan the stack of labels to make sure none of the pages are sticking
together.
• Place a stack of label sheets on top of standard paper in the paper
tray, print-side down. Do not insert labels one sheet at a time.
Postcards or hagaki
cards
Insert a stack of postcards or hagaki cards with the print-side down into
the paper tray until it stops. Line the postcards up on the right side of the
paper tray, and slide the paper-width guide up against the left side of
the cards until it stops.
12
hp psc 1100/1200 series
load originals and load paper
paper
tips
4-by-6 inch photo
paper
Insert the photo paper with the print-side down into the paper tray until
it stops. Place the long edge of the photo paper against the right side of
the paper tray, and slide the paper-width guide up against the long edge
of the photo paper until it stops. If the photo paper you are using has
perforated tabs, load the photo paper so that the tabs are closest to you.
set the paper type
If you want to use a different type of paper, such as photo paper, transparency
film, t-shirt transfer paper, or brochures, simply load that paper in the paper
tray. You should then change the paper type settings to ensure the best print
quality.
HP recommends paper type settings according to the type of paper you are
using.
This setting refers to copy options only. If you want to set the paper type for
printing, set the properties from the Print dialog box.
!
Press the Paper Type button to select Plain or Photo.
To avoid jams, remove papers from the output tray frequently. The output tray
capacity is affected by the type of paper and the amount of ink you are using.
For more information about output-tray capacity, refer to the technical
information section in the HP Photo & Imaging Help.
reference guide
13
chapter 3
14
hp psc 1100/1200 series
use the copy features
4
The copy features let you do the following:
•
•
•
Produce high-quality color and black-and-white copies.
Make high-quality copies of photos using photo paper.
Enlarge or reduce the size of an original to fit a specific paper size.
make copies
You can make copies using the front panel of your HP PSC or by using the
HP PSC software on your computer. Copy features are available using either
method. However, the software offers additional copy features that are not
available from the front panel.
All copy settings that you select on the front panel are reset two minutes after
the HP PSC completes the copy.
make a copy
1
Load your original on the glass.
2
Press Start Copy, Black or Start Copy, Color.
You can also use the Paper Type button to select either Plain or Photo
paper, or use the Size button to select either 100% (creates an exact copy
of the original) or Fit to Page. For information on Fit to Page, see fit a copy
to the page or to a hagaki card on page 16.
Note: Before starting a color copy job, make sure that the color print
cartridge is installed in your HP PSC. If only the black print cartridge is
increase copy speed or quality
The HP PSC provides two options that affect copy speed and quality.
•
Best produces the highest quality for all paper. Best copies more slowly
than the fast setting. Best is the default setting for all copies. For
instructions, see make a copy on page 15.
•
Fast copies faster than the Best setting. The text is of comparable quality to
the Best setting, but the graphics may be of lower quality.
to make a copy from the front panel using the fast setting
1
2
Load your original on the glass.
Press the Paper Type button to select Plain.
Note: When using the Fast copy speed setting, you must select Plain as the
Paper Type.
3
Press and hold down the Scan button, and then press Start Copy, Black or
Start Copy, Color.
15
chapter 4
set the number of copies
You can set the number of copies on the front panel.
1
2
Load your original on the glass.
Do one of the following:
–
–
If your HP PSC has a Copies button, press Copies to increase the
number of copies, then press Start Copy, Black or Start Copy, Color.
If your HP PSC does not have a Copies button, press Start Copy, Black
or Start Copy, Color repeatedly, once for each copy you want to
make.
perform special copy jobs
In addition to supporting standard copying, your HP PSC can also copy photos
and automatically enlarge or reduce your original to fit a full-size page.
copy a photo
When copying a photo, use the Paper Type button to select Photo. You may also
want to use the Fit to Page feature, which will enlarge or reduce the size of the
original to fit Letter or A4 paper.
1
2
3
4
Load the photo on the glass.
If you are using photo paper, load it in the paper tray.
Press the Paper Type button to select Photo.
Press Start Copy, Black or Start Copy, Color.
Tip: To enlarge a photo automatically to a full page, press the Size button
to select Fit to Page.
fit a copy to the page or to a hagaki card
Use Fit to Page or Fit to Hagaki (depending on your model) when you want to
automatically enlarge or reduce your original to fit Letter size paper, A4 size
paper, or a Hagaki card. You can enlarge a small photo to fit a full-size page,
as shown below. Using Fit to Page or Fit to Hagaki may prevent unwanted
cropping of text or images around the margins.
Tip: Make sure that the glass is clean and the original has been placed in
the front-left corner of the glass.
Fit to Page
Original
16
hp psc 1100/1200 series
chapter 4
18
hp psc 1100/1200 series
use the scan features
5
Scanning is the process of converting pictures and text into an electronic format
for your computer. You can scan just about anything:
•
•
•
Photos
Newspaper articles
Text documents
Because the scanned image or text is in an electronic format, you can bring it
into your word processor or graphics program and modify it to suit your needs.
You can do the following:
•
Scan photos of your kids and e-mail them to relatives, create a
photographic inventory of your house or office, or create an electronic
scrapbook.
•
Scan text from an article into your word processor and quote it in a report,
saving you a lot of retyping.
Tip: To use the scan features, your HP PSC and computer must be
connected and turned on. The HP PSC software must also be installed and
running on your computer prior to scanning. To verify that the HP PSC
software is running on Windows, look for a status icon in the system tray.
On a Macintosh, the HP PSC software is always running.
Note: Bright direct sunlight on your HP PSC, or halogen desk lamps placed
close to your HP PSC, may affect the quality of scanned images.
Note: High resolution scanning (600 dpi or higher) requires a large
amount hard disk space. If there is not enough hard disk space available,
your system may stall.
scan an original
You can start a scan from your HP PSC or from the HP PSC software on your
computer.
For more information about scanning your pictures or documents using the
HP PSC software, see scan pictures and documents in the HP Photo & Imaging
Help.
to scan an original from the front panel to your Windows computer
1
2
Load your original on the glass.
Press Scan.
A preview image of the scan appears in the HP PSC software on your
computer.
Note: In the HP PSC software, the default setting is to display a preview
image. You can change this default setting if you do not want to see a
preview image.
19
chapter 5
3
4
When the preview image appears, you can make a few optional
adjustments to the scanned image.
Note: For more information about making changes to an image during the
preview, see adjust an image during the preview in scan pictures and
documents in the HP Photo & Imaging Help.
Click Accept.
The HP PSC does a final scan of the original and sends the image to the
HP Photo & Imaging Gallery, which automatically opens and displays the
image. The HP Photo & Imaging Gallery has many editing tools that you
can use to edit your image and achieve the results that you want.
Note: For more information about using the HP Photo & Imaging Gallery,
see manage images in how to use the software.
to scan an original from the front panel to your Macintosh computer
1
Load your original on the glass.
For more information, see load originals on page 9.
2
Press Scan.
The HP PSC scans the original and sends the image to the Scan window.
You can make adjustments to the image in the Scan Window.
3
When you are finished adjusting the scan settings, you can save the
image, print it, or send it to the HP Photo and Imaging Gallery.
See the HP Photo and Imaging Gallery online help for more information.
stop scanning
You can stop a scan by pressing the Cancel button located on the front panel.
20
hp psc 1100/1200 series
maintain your hp psc
6
This section provides instructions for keeping your HP PSC in top working
condition. Perform these maintenance procedures as necessary.
clean the glass
Dirty glass, from fingerprints, smudges, hair, and so on, slows down
performance and affects the accuracy of features such as Fit to Page and Copy.
1
2
Turn off the unit, unplug the power cord, and raise the lid.
Clean the glass with a soft cloth or sponge slightly moistened with a
nonabrasive glass cleaner.
Caution! Do not use abrasives, acetone, benzene, or carbon
tetrachloride on the glass; these can damage it. Do not place
liquids directly on the glass. They may seep under it and damage
the unit.
3
Dry the glass with a chamois or cellulose sponge to prevent spotting.
clean the lid backing
Minor debris can accumulate on the white document-backing located
underneath the unit’s lid. This can cause problems during scan or copy tasks.
1
2
Turn off the unit, unplug the power cord, and raise the lid.
Clean the white document-backing with a soft cloth or sponge slightly
moistened with a mild soap and warm water.
3
4
Wash the backing gently to loosen debris; do not scrub the backing.
Dry the backing with a chamois or soft cloth.
Caution! Do not use paper-based wipes as these may scratch the
backing.
5
If this does not clean the backing well enough, repeat the previous steps
using isopropyl (rubbing) alcohol, and wipe the backing thoroughly with a
damp cloth to remove any residual alcohol.
clean the exterior
Use a soft, damp, lint-free cloth to wipe dust, smudges, and stains off the case.
The interior of the unit does not require cleaning. Keep fluids away from the
interior of the unit as well as the front panel.
21
chapter 6
work with print cartridges
To ensure the best print quality from your HP PSC, you will need to perform some
simple maintenance procedures.
print a self-test report
If you are experiencing problems with printing, before replacing the print
cartridges, you should print a Self-Test Report.
1
2
Press and hold down the Cancel button.
Press the Start Copy - Color button.
A self-test report is printed for your HP PSC, which may indicate the source
of any problems you may be having.
Color blocks
Nozzle patterns
Check the color blocks and nozzle patterns for streaking or white lines.
–
Missing color blocks may indicate that the given color pen is out of
ink.
–
Streaks may indicate clogged nozzles or dirty contacts. Do not clean
with alcohol.
handle print cartridges
Before you replace a print cartridge, you should know the part names and how
to handle the print cartridge.
Copper contacts
Plastic tape with
pink tab
(must be removed)
Do not touch the copper
contacts or the ink nozzles
Ink nozzles
under tape
22
hp psc 1100/1200 series
maintain your hp psc
replace the print cartridges
The HP PSC notifies you to replace your print cartridges.
See order print cartridges on the inside back cover for information on ordering
replacement print cartridges.
1
Turn on the unit, then open the print cartridge access door by lowering the
handle.
The print carriage moves to the center of the unit.
print cartridge
access door
Push down
2
After the carriage stops moving, push down on the print cartridge to
release it, and then toward you out of its slot.
Note: It is normal to see ink build-up in the print cartridge slots.
3
Remove the new print cartridge from its packaging and, being careful to
touch only the bright pink plastic tab, gently remove the plastic tape to
uncover the ink nozzles.
Caution! Do not touch the copper contacts or ink nozzles.
reference guide
23
chapter 6
Once you have removed the plastic tape, install the print cartridge
immediately to prevent the ink from drying in the nozzles.
4
Push the new print cartridge into the appropriate slot at a slight angle until
it clicks into place.
Caution! Do not attempt to push the cartridge straight into the slot.
It must slide in at a slight angle.
The tri-color print cartridge goes on the left and the black cartridge goes on
the right.
5
Close the print cartridge access door.
align cartridges
After you install or replace a print cartridge, the HP PSC automatically prints a
print cartridge alignment sheet. This may take a few moments. Aligning the
cartridges ensures high-quality output.
!
Place the print cartridge alignment sheet on the glass, then press the Scan
button.
The cartridges are aligned correctly.
Note: During alignment the button LED will blink until the procedure
completes, which takes about 30 seconds.
self-maintenance sounds
During the life of your product you may hear various mechanical sounds. This is
a normal part of your unit’s self-maintenance.
24
hp psc 1100/1200 series
additional setup information
7
During the installation of the HP PSC software, a number of windows are
displayed. You should see the following:
•
•
•
•
•
•
Installing
Copying files
A request to plug in the HP PSC
Green OK and check mark
Request to restart your computer (may not occur in all cases)
Registration
If you did not see all of these windows, there may be a problem with the
installation. Verify the following:
•
The HP Director contains five icons (double-click the HP Director icon on
the desktop)
•
•
The HP PSC is listed in the Printers dialog box
There is an icon for the HP PSC in the System Tray that indicates the
HP PSC is ready.
If the HP Director does not show five icons, you may need to wait a few minutes
for the HP PSC to connect to your computer.
possible installation problems
If nothing appears on your computer screen after you insert the HP PSC 1100/
1200 Series CD-ROM into your computer’s CD-ROM drive
1
2
From the Start menu, choose Run.
In the Run dialog box, enter d:\setup.exe (if your CD-ROM drive is not
assigned to drive letter d, use the appropriate drive letter), then click OK.
If the HP Director does not contain five icons, do the following:
•
Verify that the front-panel overlay is attached, then unplug the HP PSC and
plug it in again.
•
Verify that the USB and power cables are plugged in.
–
–
–
–
Unplug the USB cable and plug it in again.
Do not attach the USB cable to a keyboard or nonpowered hub.
Verify that the USB cable is 3 meters or less in length
If you have several USB devices attached to your computer, you may
want to unplug the others during the installation.
Note: AppleTalk is not supported.
Unplug the HP PSC from the wall and plug it in again.
Restart your computer.
•
•
25
chapter 7
On Windows, check the System Tray for applications that are running in
the background and close them before restarting your computer.
remove and reinstall your hp psc software
If five icons do not appear in the Director, you may need to uninstall and re-
install the software. Do not simply delete the HP PSC program files from your
hard drive. Be sure to remove them properly using the uninstall utility provided
in the HP PSC program group.
to uninstall from a Windows computer
1
2
Disconnect your HP PSC from your computer.
On the Windows taskbar, click Start, choose Programs or All Programs
(XP), choose Hewlett-Packard, choose hp psc 1200 series or hp psc
1100 series, then choose uninstall software.
3
4
Follow the directions on the screen.
Be sure to disconnect your HP PSC.
If you are asked whether you would like to remove shared files, click No.
Other programs that use these files may not work properly if the files are
deleted.
5
After the program finishes removing the software, disconnect your
HP PSC, and restart your computer.
Note: It is important that you disconnect your HP PSC before restarting
your computer.
6
7
To reinstall the software, insert the HP PSC 1100/1200 Series CD-ROM
into your computer’s CD-ROM drive, and follow the instructions that
appear.
After the software is installed, connect and turn on your HP PSC, following
the onscreen instructions and the instructions in your Setup Poster.
After connecting and turning on your HP PSC, you may have to wait
several minutes for all of the Plug and Play events to complete.
When the software installation is complete, you will see a Status Monitor
icon in the System Tray.
8
To verify that the software is properly installed, double-click on the
HP Director icon on the desktop. If the HP Director shows five icons, the
software has been properly installed.
to uninstall from a Macintosh computer
1
2
Disconnect your HP PSC from your computer.
Double-click on Applications:HP All-in-One Software folder.
26
hp psc 1100/1200 series
additional setup information
3
4
5
Double-click on HP Uninstaller.
Follow the directions that appear on the screen.
After the program finishes removing the software, disconnect your
HP PSC, and restart your computer.
6
To reinstall the software, insert the HP PSC 1100/1200 Series CD-ROM
into your computer’s CD-ROM drive.
Note: When re-installing the software, follow the instructions on the Setup
Poster. Do not connect the HP PSC to your computer until after you have
completed the software installation.
7
On the desktop, open the CD-ROM, double-click on hp all-in-one installer,
and follow the instructions that appear.
additional troubleshooting help
You may want to refer to the readme file for more information on possible
installation problems. On Windows, you can access the readme file from the
Start button on the taskbar; select Programs, Hewlett-Packard, hp psc
1200 series or hp psc 1100 series, View the Readme File. On Macintosh, you
can access the readme file by double-clicking on the icon located in the top-level
folder of the HP PSC software CD-ROM.
The readme file provides more information, including
•
Using the Re-install utility after a failed installation to return your PC to a
state that will allow the HP PSC to be re-installed.
•
Using the Re-install utility on Windows 98 to recover from a Composite
USB System Driver missing error.
This error may occur if the hardware is installed prior to installing the
software. After running the Re-install utility, reboot your PC, and install the
HP PSC software before connecting the HP PSC to your computer.
You can also find more information on this website
reference guide
27
chapter 7
28
hp psc 1100/1200 series
technical information
8
physical specifications
•
•
•
•
Height: 6.68 in. (16.97 cm)
Width: 16.76 in. (42.57 cm)
Depth: 10.20 in. (25.91 cm)
Weight: 9.50 lb. (4.31 kg)
power specifications
•
•
•
•
Power consumption: 75W maximum
Source (Input Voltage): 100 to 240 VAC, grounded
Input Frequency: 50 to 60 Hz
Current: 1A maximum
regulatory notices
The following sections are statements from various regulatory agencies.
regulatory model identification number
For regulatory identification purposes, your product is assigned a Regulatory Model
Number. The Regulatory Model Number for your product is SDGOA-0201. This
regulatory number should not be confused with the marketing name (psc 1100/psc 1200)
or product numbers (Q1647A/Q1660A).
FCC statement
The United States Federal Communications Commission (in 47 CFR 15.105) has specified
that the following notice be brought to the attention of users of this product.
Declaration of Conformity: This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including interference that may
cause undesired operation. Class B limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses,
and can radiate radio frequency energy, and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there
is not guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
•
•
•
Reorient the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for help.
Product Regulations Manager, Hewlett-Packard Company, San Diego, (858) 655-4100.
29
chapter 8
The user may find the following booklet prepared by the Federal Communications
Commission helpful: How to Identify and Resolve Radio-TV Interference Problems. This
booklet is available from the U.S. Government Printing Office, Washington DC, 20402.
Stock No. 004-000-00345-4.
Caution! Pursuant to Part 15.21 of the FCC Rules, any changes or
modifications to this equipment not expressly approved by the Hewlett-
Packard Company, may cause harmful interference and void the FCC
authorization to operate this equipment.
doc statement / déclaration de conformité (Canada)
Le présent appareil numérique n'émet pas de bruit radioélectrique dépassant les limites
applicables aux appareils numériques de la classe B prescrites dans le Règlement sur le
brouillage radioélectrique édicté par le ministère des Communications du Canada.
This digital apparatus does not exceed the Class B limits for radio noise emissions from
digital apparatus set out in the Radio Interference Regulations of the Canadian
Department of Communications.
geräuschemission
LpA < 70 dB
am Arbeitsplatz
im Normalbetrieb
nach DIN 45635 T. 19
notice to Korean customers
30
hp psc 1100/1200 series
get hp psc support
9
This section explains the service information provided by Hewlett-Packard.
If you are unable to find the answer you need in the printed or onscreen documentation
supplied with your product, you can contact one of the HP support services listed in the
following pages. Some support services are available only in the U.S. and Canada, while
others are available in many countries/regions worldwide. If a support service number is
not listed for your country/region, contact your nearest authorized HP dealer for help.
get support and other information from the internet
If you have Internet access, you can get more information from the HP website at:
The website offers technical support, drivers, supplies, and ordering information.
hp customer support
Software programs from other companies may be included with your HP PSC. If you
experience problems with any of those programs, you will receive the best technical
assistance by calling the experts at that company.
If you need to contact HP Customer Support, do the following before you call.
1
Make sure that:
a. Your unit is plugged in and turned on.
b. The specified print cartridges are installed correctly.
c. The recommended paper is properly loaded in the input tray.
2
Reset your unit:
a. Turn off the unit using the On button located on the unit’s front panel.
b. Unplug the power cord from the back of the unit.
c. Plug the power cord back into the unit.
d. Turn on the unit using the On button.
3
4
For more information, see the HP website at:
If you are still experiencing problems and need to speak with an HP Customer
Support Representative:
–
Have your serial number and service ID ready. To view your serial number and
service ID, print a self-test report, which contains this information. To print a self-
test report, press and hold the Cancel button, then press the Color copy button.
Be prepared to describe your problem in detail.
–
5
Call HP Customer Support. Be near your unit when you call.
call in the U.S. during warranty
Call (208) 323-2551. This service is free during the warranty period; however, your
standard long-distance phone charges still apply. A fee may apply outside the warranty
period.
U.S. phone support is available in both English and Spanish languages 24 hours a day,
7 days a week (days and hours of support may change without notice).
31
chapter 9
call hp japan customer care center
call elsewhere in the world
The numbers listed below are current as of the printing date of this guide. For a list of
current international HP Support Service numbers, visit this address and choose your own
country/region or language:
For Korea, you can also visit this address:
You can call the HP support center in the following countries/regions. If your country/
region is not listed, contact your local dealer or nearest HP Sales and Support Office to
find out how to obtain services.
Support service is free during the warranty period; however, your standard long-distance
phone charges will apply. In some cases, a flat fee per single incident will also apply.
For phone support in Europe, please check for the details and conditions of phone support
in your country/region by consulting the following website:
Alternatively, you can ask your dealer or call HP at the phone number indicated in this
booklet.
As part of our constant efforts to improve our phone support service, we advise you to
check our website on a regular basis for new information regarding service features and
delivery.
country/region
Algeria1
hp technical support
+213 (0) 61564 543
0810-555-5520
country/region
Malaysia
hp technical support
1-800-805405
01-800-472-6684
5258-9922
Argentina
Australia
Mexico
+61 3 8877 8000
1902 910 910
Mexico (Mexico City)
Austria
+43 (0) 810 00 6080
800 728
Morocco1
Netherlands
New Zealand
Norway
Oman
+212 22404 747
+31 (0) 20 606 8751
0800 441 147
Bahrain (Dubai)
Belgium (Dutch)
Belgium (French)
Brazil (Grande Sao Paulo)
+32 (0) 2 626 8806
+32 (0) 2 626 8807
(11) 3747 7799
+47 22 11 6299
+971 4 883 8454
+971 4 883 8454
001-800-7112884
0-800-10111
Brazil (Demais Localidades) 0800 157751
Palestine
Panama
Canada during warranty
(905) 206 4663
1-877-621-4722
Canada post-warranty
(per-call charge)
Peru
32
hp psc 1100/1200 series
get hp psc support
hp technical support
country/region
hp technical support
country/region
Caribbean & Central
America
1-800-711-2884
Philippines
632-867-3551
Chile
800-360-999
Poland
+48 22 865 98 00
+351 21 3176333
1-877-2320-589
China
86 10 6868 7980
9-800-114-726
Portugal
Puerto Rico
Qatar
Colombia
Costa Rica
Czech Republic
0-800-011-0524
+420 (0) 261307310
+971 4 883 8454
Romania
+40 1 315 44 42 or local
01 3154442
Denmark
Ecuador
+45 39 29 4099
1800-711-2884
Russian Federation,
Moscow
+7 095 797 3520
Russian Federation,
St. Petersburg
+7 812 346 7997
Europe (English)
Egypt
+44 (0) 207 512 5202
02 532 5222
Saudi Arabia
Singapore
+800 897 14440
65 6272 5300
Finland
+358 (0) 203 47 288
0892 69 60 22
Slovakia
+421 (0) 2 682 08080
086 000 1030
France (0.34 Euro/min.)
South Africa (inside RSA)
South Africa, (outside RSA)
Spain
Germany (0.12 Euro/min.) +49 (0) 180 52 58 143
+27-11 258 9301
+34 902 321 123
+46 (0)8 619 2170
+41 (0) 84 880 1111
Greece
+30 1060 73 603
+85 (2) 3002 8555
1800-995-5105
Hong Kong (SAR)
Guatemala
Hungary
Sweden
Switzerland 2
Taiwan
+36 (0) 1 382 1111
+886-2-2717-0055
0800 010 055
India
1-600-112267
91 11 6826035
Thailand
+66 (2) 661 4000
Indonesia
Ireland
Israel
62-21-350-3408
Tunisia1
+216 1891 222
+353 (0) 1 662 5525
+972 (0) 9 8304848
+39 (0) 226410350
Turkey
+90 216 579 7171
+7 (380-44) 490-3520
+971 4 883 8454
Ukraine
Italy
United Arab Emirates
United Kingdom
Japan
0570 000 511
+81 3 3335 9800
+44 (0) 207 512 52 02
Jordan
+971 4 883 8454
Venezuela
0800-47468368 or
800-477-7777
Korea (Seoul)
Korea (outside Seoul)
Kuwait
+82 (2) 3270 0700
080 999 0700
Venezuela (Caracas)
Vietnam
(502) 207-8488
84 (0) 8 823 4530
+971 4 883 8p454
+971 4 883 8454
+971 4 883 8454
Yemen
Lebanon
1 This Call Center supports French speaking customers from the following countries/regions: Morocco, Tunisia,
and Algeria.
2 This Call Center supports German, French and Italian speaking customers in Switzerland.
reference guide
33
chapter 9
call in Australia post-warranty
If your product is not under warranty, you can call 03 8877 8000. A per-incident, out-of-
warranty support fee of $27.50 (inc. GST) will be charged to your credit card. You can
also call 1902 910 910 ($27.50 charged to your phone account) from 9:00 A.M. to
5:00 P.M. Monday through Friday. (Charges and support hours are subject to change
without notice.)
prepare your unit for shipment
If after contacting HP Customer Support or returning to the point of purchase, you are
requested to send your unit in for service, please follow the power off and rebox steps
below to avoid further damage to the HP product.
Note: When transporting your HP PSC, make sure that the pens have been
removed, the HP PSC has been properly shut down by pressing the power button,
and you have allowed time for the carriage to return to the service station and for
the scanner to return to its parked position.
1
2
Turn on the unit.
Disregard steps 1 through 5, if your unit will not turn on and the print carriage is in
step 6.
Open the print-carriage access door.
The print carriage moves to the center of the unit.
Caution! Remove both print cartridges. Failure to do so may damage your
unit.
See replace the print cartridges on page 23 for information on removing the print
cartridges.
3
Place the print cartridges in an airtight bag so they will not dry out, and put them
aside (do not send them with the unit, unless instructed to by the HP customer
support call agent).
4
5
6
7
Close the print cartridge access door.
Wait for the print cartridge to park (stop moving). This may take a few seconds.
Turn off the unit.
If available, pack the unit for shipment using the original packing materials or the
packaging materials that come with your exchange unit.
If you do not have the original packaging materials, please use other adequate
packaging materials. Shipping damage caused by improper packaging and/or
improper transportation is not covered under the warranty.
34
hp psc 1100/1200 series
get hp psc support
8
9
Place the return shipping label on the outside of the box.
Include the following items in the box:
–
–
–
A brief description of symptoms for service personnel (samples of print quality
problems are helpful).
A copy of the sales slip or other proof of purchase to establish the warranty
coverage period.
Your name, address, and a phone number where you can be reached during
the day.
hp distribution center
To order HP PSC software, a copy of the printed Reference Guide, a setup poster, or other
customer-replaceable parts, do one of the following:
•
•
In the U.S. or Canada, call (208) 323 2551.
In Latin America, call the appropriate number for your country/region (see call
elsewhere in the world on page 32).
•
Visit this website:
reference guide
35
chapter 9
36
hp psc 1100/1200 series
warranty information
10
HP PSC 1100/1200 Series
Duration of Limited Warranty (hardware and labor): 1 Year
Duration of Limited Warranty (CD media): 90 Days
Duration of Limited Warranty (print cartridges): Until the HP ink is depleted or the “end of
warranty” date printed on the cartridge has been reached, whichever occurs first.
Note: The services described in the express service and warranty upgrades sections
below may not be available in all locations.
warranty service
express service
To obtain HP express repair service, the customer must contact an HP service office or an
HP Customer Support Center for basic troubleshooting first. See hp customer support on
page 31 for steps to take before calling Customer Support.
If a customer unit needs a minor part replacement and these parts can normally be
replaced by the customer, the customer-replaceable components may be serviced through
expedited part shipment. In this event, HP will prepay shipping charges, duty and taxes;
provide telephone assistance on replacement of the component; and pay shipping
charges, duty, and taxes for any part that HP asks to be returned.
The HP Customer Support Center may direct customers to designated authorized service
providers who are certified by HP to service the HP product.
warranty upgrades
Upgrade your standard factory warranty to a total of three years with the
HP SUPPORTPACK. Service coverage begins on product purchase date and the pack must
be purchased within the first 180 days of product purchase. This program offers phone
Friday and 9:00 A.M. to 4:00 P.M. (MST) on Saturdays. If during your technical support
call it is determined that you need a replacement product, then HP will ship you this
product next business day free of charge. Available in U.S. only.
For more information, please call 1-888-999-4747 or visit the following HP website:
Outside the U.S., please call your local HP Customer Support office. See call elsewhere
in the world on page 32 for a list of international Customer Support numbers.
returning your hp psc for service
Before returning your HP PSC for service, you must call HP Customer Support. See
hp customer support on page 31 for steps to take before calling Customer Support.
37
chapter 10
hewlett-packard limited global warranty statement
extent of limited warranty
Hewlett-Packard (“HP”) warrants to the end-user customer (“Customer”) that each HP PSC
product (“Product”), including related software, accessories, media, and supplies, shall
be free from defects in material and workmanship for the duration, which begins on the
date of purchase by the Customer.
For each software Product, HP’s limited warranty applies only to a failure to execute
programming instructions. HP does not warrant that the operation of any Product shall be
uninterrupted or error free.
HP’s limited warranty covers only those defects which arise as a result of normal use of a
Product, and does not cover any other problems, including those which arise as a result
of (a) improper maintenance or modification, (b) software, accessories, media, or
supplies not provided or supported by HP, or (c) operation outside the Product’s
specifications.
For any hardware Product, the use of a non-HP print cartridge or a refilled print cartridge
does not affect either the warranty to the Customer or any HP support contract with the
Customer. However, if Product failure or damage is attributable to the use of a non-HP or
refilled print cartridge, HP shall charge its standard labor and materials charges to service
the Product for the failure or damage.
If HP receives, during the applicable warranty period, notice of a defect in any Product,
HP shall either repair or replace the defective Product, at HP’s option. Where labor
charges are not covered by HP’s limited warranty, repairs shall be at HP’s standard
charges for labor.
If HP is unable to repair or replace, as applicable, a defective Product which is covered
by HP’s warranty, HP shall, within a reasonable time after being notified of the defect,
refund the purchase price for the Product.
HP shall have no obligation to repair, replace, or refund until the Customer returns the
defective Product to HP.
Any replacement product may be either new or like-new, provided that it has functionality
at least equal to that of the Product being replaced.
HP products, including each Product, may contain remanufactured parts, components, or
materials equivalent to new in performance.
HP's limited warranty for each Product is valid in any country/region or locality where HP
has a support presence for the Product and where HP has marketed the Product. The level
of warranty service may vary according to local standards. HP shall have no obligation
to alter the form, fit, or function of the Product in order to make it operate in a country/
region or locality for which the Product was never intended to operate.
limitations of warranty
TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY
SUPPLIERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER
EXPRESS OR IMPLIED, WITH RESPECT TO THE COVERED HP PRODUCTS, AND
SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR
PURPOSE.
limitations of liability
To the extent allowed by local law, the remedies provided in this Limited Warranty
Statement are the Customer’s sole and exclusive remedies.
TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS
SPECIFICALLY SET FORTH IN THIS LIMITED WARRANTY STATEMENT, IN NO EVENT
SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT, SPECIAL,
38
hp psc 1100/1200 series
warranty information
INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT,
TORT, OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES.
local law
This Limited Warranty Statement gives the Customer specific legal rights. The Customer
may also have other rights which vary from state to state in the United States, from
province to province in Canada, and from country/region to country/region elsewhere
in the world.
To the extent this Limited Warranty Statement is inconsistent with local law, this Statement
shall be deemed modified to be consistent with such local law. Under such local law,
certain disclaimers and limitations of this Statement may not apply to the Customer. For
example, some states in the United States, as well as some governments outside the United
States (including provinces in Canada), may:
Preclude the disclaimers and limitations in this Statement from limiting the statutory rights
of a consumer (e.g. the United Kingdom);
Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations;
or
Grant the Customer additional warranty rights, specify the duration of implied warranties
which the manufacturer cannot disclaim, or not allow limitations on the duration of implied
warranties.
FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND, THE TERMS
IN THIS LIMITED WARRANTY STATEMENT, EXCEPT TO THE EXTENT LAWFULLY
PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY, AND ARE IN ADDITION TO,
THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THE COVERED
HP PRODUCTS TO SUCH CUSTOMERS.
reference guide
39
chapter 10
40
hp psc 1100/1200 series
index
Numerics
4-by-6 inch photo paper
load, 13
F
M
maintenance
align print cartridges, 24
clean the exterior, 21
clean the glass, 21
replace print cartridges, 23
self-test report, 22
scan from, 19
status lights, 6
front-panel display, 3, 6
A
align print cartridges, 24
B
buttons
clean, 21
load, 12
cancel, 3
copies (1-9), 3, 16
front panel, 3, 6
set, 16
C
cancel
button, 3
copy, 17
O
scan, 20
help, 1
order print cartridges, 44
cartridges
HP distribution center, 35
replace, 23
clean
P
the exterior, 21
the glass, 21
the lid backing, 21
copy
paper
tips on loading, 12
change default size for
change the type, 13
load, 9
buttons, 3, 6
fit to page, 16
make copies, 15
photo, 16
HP PSC software, 4
I
recommended, 9
tips on loading, 12
change for copy, 13
quality, 15
set number of copies, 16
special copy jobs, 16
speed, 15
stop, 17
customer care center
HP Japan, 32
customer support, 31
call from outside U.S., 32
calling in the U.S., 31
contacting, 31
web site, 31
load, 12
load
change the paper type, 13
hagaki cards, 12
original on the glass, 9
paper, 9
photo paper, 13
postcards, 11, 12
set the paper size, 13
tips, 12
load, 11, 12
power specifications, 29
prepare your HP PSC for
shipment, 34
print
D
declaration of conformity, 43
director review, 4
E
envelopes, 11
self-test report, 22
print cartridges
enlarge a copy, 16
envelopes
load, 11
41
index
align, 24
replace, 23
support services, 31
buttons, 3, 6
Q
from front panel, 19
quality
copy, 15
telephone numbers, 31
tips on loading, 12
troubleshooting, remove and
reinstall software, 26
load, 12
additional information, 25
your HP PSC, 34
introduction, 4
remove and reinstall, 26
sounds
quick start, 6
review the HP Director, 4
use with a computer, 4
R
reduce a copy, 16
regulatory notices, 29
reinstall software, 26
remove software, 26
replace
before you begin, 6
front panel features, 3, 6
normal, 24
specifications
power, 29
speed
W
print cartridges, 23
reports
self-test, 22
returning your HP PSC for
service, 37
warranty, 31
service, 37
statement, 38
upgrades, 37
copy, 15
stop
copy, 17
42
hp psc 1200 series
declaration of conformity
According to ISO/IEC Guide 22 and EN 45014
Manufacturer’s Name and Address:
Hewlett-Packard Company, 16399 West Bernardo Drive, San Diego, CA 92127-1899, USA
declares that the product
Product Name:
hp psc 1100 series (Q1647A)
hp psc 1200 series (Q1660A)
Model Number(s):
psc 1110 (Q1652A), psc 1118 (Q1656A - China only)
psc 1200 (Q1661A, Q1658A), psc 1205 (Q1665A, Q1659A), psc 1210 (Q1662A), psc
1210xi (Q1663A), psc 1210v (Q1664A), psc 1210 (Q1666A, Q1667A - Japan only), psc
1218 (Q1657A - China only)
Regulatory Model Number: SDGOA-0201
conforms to the following Product Specifications:
Safety:
EMC:
IEC60950:1991 +A1+A2+A3+A4
EN 60950:1992+A1+A2+A3+A4+A11
UL1950/CSA 22.2 No. 950, 3rd Edn: 1995
GB4943:2001
CISPR 22:1997/ EN55022:1998 Class B
CISPR 24:1997/EN55024:1998
IEC 61000-3-2:1995 / EN61000-3-2:1995
IEC 61000-3-3:1994 / EN61000-3-3:1995
GB 9254-1998
Supplementary Information
The Product herewith complies with the requirements of the Low Voltage Directive 73/23/EEC, and the EMC Directive 89/
336/EEC carries the CE marking accordingly.
European Contact for regulatory topics only: Your local Hewlett-Packard Sales and Service Office or
Hewlett-Packard GmbH.
Department HQ-TRE, Herrenberger Strasse 140, D-71034 Böblingen, Germany (FAX + 49-7031-14-3143)
order media
To order media such as HP Premium Inkjet Paper, HP Premium Inkjet Transparency
Film, HP Iron-On T-shirt Transfer paper, or HP Greeting Cards, go to
For orders in countries other than the U.S. and Canada, select other countries, then
click Yes to leave hpshopping.com. From this website, you can access
hpshopping.com for your specific language or region.
order print cartridges
The following table lists the print cartridges that you can use with the HP PSC
1100/1200 Series, and the corresponding reorder numbers.
print cartridges
hp reorder number *
HP black print cartridge
#56, 19 ml black print cartridge
HP tri-color print cartridge
HP tri-color print cartridge
#57, 17 ml color print cartridge
#28, 8 ml color print cartridge
* Except HP PSC 1118/1218 Series. Please refer to the graphic instructions on the inside of the
print cartridge access door for compatible cartridge numbers for your product.
The HP 28 tri-color inkjet print cartridge and the HP 57 tri-color inkjet print
cartridge are designed to work with your HP PSC. The HP 28 tri-color print
cartridge is priced lower and has less ink than the HP 57 print cartridge and is
designed for customers who print less frequently. The HP 57 tri-color inkjet print
cartridge is designed for customers who will print frequently, especially photos.
Visit the hp psc information center
It has everything you need to get the most value from your HP PSC.
•
•
•
•
Technical Support
Supplies and Ordering Information
Project Tips
Ways to Enhance Your Product
www.hp.com/support
© 2003 Hewlett-Packard Company
Printed in the U.S.A., Mexico, Germany, Singapore, or China.
*Q1647-90192*
*Q1647-90192*
Q1647-90192
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