Hotpoint Dishwasher HDA3400 User Manual

Hotpoint.com  
Safety Instructions . . . . . . . . . . 2, 3  
Owner’s Manual  
Operating Instructions  
HDA1000  
HDA1200  
HDA2000  
HDA3400  
HDA3700  
Care and Cleaning . . . . . . . . . . . . .9  
Control Panels . . . . . . . . . . . . . . . . .4  
Control Settings . . . . . . . . . . . . . . . 5  
Dial Cycles . . . . . . . . . . . . . . . . . . . .6  
Loading the Dishwasher Racks . . . .8  
Optional Accessories . . . . . . . . . . .10  
Using the Dishwasher . . . . . . . . . . .7  
Troubleshooting Tips . . . . . . 11, 12  
Consumer Support  
Consumer Support . . . . . Back Cover  
Product Registration . . . . . . . . 13, 14  
Warranty . . . . . . . . . . . . . . . . . . . . 15  
Write the model and serial numbers here:  
Model #__________________________  
Serial # __________________________  
You can find them on a label on the tub wall  
just inside the door.  
165D4700P264 39-5938 05-02 JR  
 
Hotpoint.com  
WARNING! RISK OF CHILD ENTRAPMENT  
PROPER DISPOSAL OF THE DISHWASHER  
Junked or abandoned dishwashers are  
dangerous… even if they will sit for “just  
a few days.” If you are getting rid of your old  
dishwasher, please follow the instructions  
below to help prevent accidents.  
Before You Throw Away Your Old Dishwasher:  
ITake off the door of the washing compartment  
or remove the door latch keeper (as shown).  
Door latch keeper  
WHEN USING YOUR DISHWASHER  
IUse only powder, tabs, liquid detergents or  
rinse agents recommended for use in a  
dishwasher and keep them out of the reach  
of children. Cascade®, Cascade Complete® and  
Electrasol® Automatic Dishwashing  
INon-Dishware Items: Do not wash items such  
as electronic air cleaner filters, furnace filters  
and paint brushes in your dishwasher. Damage  
to dishwasher and discoloration  
or staining of dishwasher may result.  
Detergents, and Jet-Dry® rinse agent have been  
approved for use in all GE dishwashers.  
IDo not touch the heating element during or  
immediately after use.  
ILocate sharp items so that they are not likely  
to damage the door seal.  
IDo not operate your dishwasher unless all  
enclosure panels are properly in place.  
ILoad sharp knives with the handles up to  
reduce the risk of cut-type injuries.  
IClose supervision is necessary if this appliance  
is used by or near children.  
IDo not wash plastic items unless marked  
dishwasher safe or the equivalent. For  
plastic items not so marked, check the  
manufacturer’s recommendations.  
ILoad light, plastic items so they will not  
become dislodged and drop to the bottom  
of the dishwasher—they might come into  
contact with the heating element and be  
damaged.  
READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY.  
SAVE THESE INSTRUCTIONS  
3
 
About the dishwasher control panel.  
You can locate your model number on the tub wall just inside the door. Throughout this manual, features  
and appearance may vary from your model.  
Model HDA1000  
HOT  
PREWASH  
OPTION  
HEATED  
DRY  
NORMAL WASH  
OFF  
ON  
OFF  
DRYING  
Model HDA1200  
HOT  
PREWASH  
OPTION  
HEATED  
DRY  
NORMAL WASH  
OFF  
ON  
OFF  
DRYING  
RINSE ONLY  
Model HDA2000  
HOT  
PREWASH  
OPTION  
HEAVY WASH  
HEATED  
DRY  
NORMAL WASH  
WATER SAVER  
OFF  
ON  
OFF  
DRYING  
(HEATED DRY OFF)  
RINSE ONLY  
Model HDA3400  
HOT  
PREWASH  
START  
WATER SAVER  
OPTION  
OFF  
POTS  
& PANS  
NORMAL  
WASH  
HI TEMP WASH  
HEATED DRY  
ON OFF  
ON  
OFF  
cycle  
selector  
energy saver  
options  
PLATE WARMER  
(HEATED DRY OFF)  
RINSE ONLY  
(HEATED DRY ON)  
Model HDA3700  
HOT PREWASH OPTION  
POTS & PANS  
START  
1
DELAY  
HOURS  
2
3
HEAVY/NORMAL  
START  
cycle  
selector  
energy saver  
options  
4
CYCLE  
ON  
5
WATER  
SAVER  
OFF  
PLATE  
WARMER  
POTS  
& PANS  
HEAVY  
WASH  
NORMAL  
WASH  
HOT  
HI TEMP HEATED  
RESET  
OPTIONS  
PREWASH  
WASH  
DRY  
(HEATED DRY ON)  
RINSE ONLY  
(HEATED DRY OFF)  
4
 
Hotpoint.com  
Control Settings  
Cycles  
POTS & PANS/ For heavily soiled dishes or cookware with dried-on or baked-on soils. Everyday dishes may be included.  
HEAVY WASH This cycle will not remove burned-on foods.  
NORMAL WASH For loads of everyday dishes, glasses and cookware with medium soils. NOTE: Many dishes have lighter soil than normal.  
Choosing a cycle other than NORMAL WASH will save energy and water.  
SHORT WASH For quickly washing loads of everyday dishes with medium soils that have not dried on, such as loads consisting  
mostly of glasses.  
WATER SAVER For dishes with light soils.  
RINSE ONLY For rinsing partial loads that will be washed later. Do not use detergent.  
PLATE WARMER For warming clean dishes and serving plates. This cycle will take approximately 30 minutes.  
HOT PREWASH Preheats wash water to the correct temperature. Adds 1.5 gal. and 30 min. RINSE to the start of the selected cycle.  
Energy Options  
HI TEMP Provides extra heat for best performance. It is used best with heavily-soiled dishes.  
WASH ON/  
HI TEMP WASH  
HI TEMP Turns HI TEMP WASH off.  
WASH OFF  
HEATED DRY/ Turns the heating element on for fast drying. This option will extend the time of your wash cycle.  
HEATED DRY ON Available on all wash cycles except RINSE ONLY. Adds approx. 32 minutes to the cycle.  
HEATED DRY OFF Turns HEATED DRY off. Dishes air dry naturally and energy is saved.  
Start  
Slowly turn the Dial to the START or ON position, or the selected cycle. Don’t turn it past the START,  
ON or cycle position, or you could accidentally miss a rinse.  
There is a time delay between start-up and water fill so you will not hear any wash action right away.  
I Latch the door to begin the cycle.  
Cycle Chart  
Model  
Cycle  
Water Usage (gal.)  
Cycle Time (min.)  
Hot PreWash Option  
Normal Wash  
Drying/Plate Warmer  
3.4  
8.4  
0.0  
26  
71  
30  
HDA1000  
Hot PreWash Option  
Normal Wash  
3.4  
8.4  
3.9  
0.0  
26  
71  
13  
30  
HDA1200  
HDA2000  
Rinse Only  
Drying/Plate Warmer  
Hot PreWash Option  
Heavy Wash  
3.4  
9.2  
6.5  
5.2  
3.9  
0.0  
26  
71  
62  
58  
13  
27  
Normal Wash  
Water Saver  
Rinse Only  
Drying/Plate Warmer  
Hot PreWash Option  
Heavy Wash  
3.4  
9.2  
6.3  
5.0  
2.5  
0.0  
26  
71  
71  
62  
13  
27  
Normal Wash*  
Water Saver*  
HDA3400  
HDA3700  
Rinse Only*  
Drying/Plate Warmer  
Hot PreWash Option  
Pots & Pans  
1.7  
9.0  
7.7  
6.3  
5.0  
2.5  
0.0  
31  
66  
62  
62  
58  
14  
29  
Heavy Wash  
Normal Wash*  
Water Saver*  
Rinse Only*  
Drying/Plate Warmer  
* Normal cycle needs to be selected.  
5
 
About the dial cycles.  
Rinse Only  
HOT PREWASH OPTION  
1
DELAY  
2
START  
For rinsing partial loads that will be washed later. Do not use detergent.  
HOURS  
3
4
5
SHORT WASH  
Make sure ENERGY SAVER / HEATED DRY OFF is selected.  
OFF  
1
PLATE WARMER  
(HEATED DRY ON)  
Be sure the door is unlatched.  
2
RINSE ONLY  
(HEATED DRY OFF)  
Slowly turn the Dial to RINSE ONLY.  
3
Latch the door to start the cycle.  
4
Delayed Start  
HOT PREWASH OPTION  
START  
1
The HOURS DELAY will allow you to delay the start time of any cycle not on the Dial automatically  
for up to 6 hours.  
DELAY  
2
HOURS  
3
4
5
SHORT WASH  
OFF  
Be sure the door is unlatched.  
PLATE WARMER  
(HEATED DRY ON)  
1
RINSE ONLY  
Select the wash cycle and option you want.  
(HEATED DRY OFF)  
2
Slowly turn the Dial to desired time. The DELAYED START light will come on.  
3
Latch the door to start the cycle.  
4
Plate Warmer  
HOT PREWASH OPTION  
START  
For warming clean dishes and serving plates. This cycle will take approximately 32 minutes.  
1
DELAY  
HOURS  
2
3
4
5
Load clean dishware to be warmed.  
SHORT WASH  
1
OFF  
PLATE WARMER  
Select HEATED DRY / HEATED DRY ON.  
(HEATED DRY ON)  
2
RINSE ONLY  
(HEATED DRY OFF)  
Be sure the door is unlatched.  
3
Slowly turn the Dial to PLATE WARMER.  
4
Latch the door to start the cycle.  
5
Heavy, Normal or Water Saver  
HOT  
PREWASH  
OPTION  
Be sure the door is unlatched.  
HEAVY WASH  
NORMAL WASH  
WATER SAVER  
1
OFF  
Slowly turn the Dial to the cycle you want. Don’t turn it past this position, or you could  
2 accidentally miss a rinse.  
DRYING  
(HEATED DRY OFF)  
RINSE ONLY  
Select any options.  
3
Latch the door to start the cycle.  
4
Short Wash  
HOT PREWASH OPTION  
START  
For quickly washing loads of everyday dishes with medium soils that have not dried on.  
1
DELAY  
HOURS  
2
3
4
5
Be sure the door is unlatched.  
SHORT WASH  
1
OFF  
PLATE WARMER  
Slowly turn the Dial to SHORT WASH.  
(HEATED DRY ON)  
2
RINSE ONLY  
(HEATED DRY OFF)  
Latch the door to start the cycle.  
3
6
 
Using the dishwasher.  
Hotpoint.com  
Check the Water Temperature  
The entering water must be at least 120°F. and  
not more than 150°F., for effective cleaning and to  
Turn on the hot water faucet nearest the  
dishwasher, place the thermometer in a glass and  
prevent dish damage. Check the water temperature let the water run continuously into the glass until  
with a candy or meat thermometer.  
the temperature stops rising.  
®
Use Jet-Dry Rinse Agent  
Jet-Dry® rinse agent removes spots and prevents new film build-up on your dishes, glasses, flatware,  
cookware and plastic.  
Filling the Dispenser  
Fill the rinse agent dispenser until it reaches the  
bottom of lip inside the opening. Replace cap.  
To check if rinse agent is needed, remove the cap  
and look into the dispenser.  
A full dispenser should last about one month.  
If rinse agent spills, wipe up the excess.  
Proper Use of Detergent  
Use only detergent specifically made for use in  
dishwashers. Cascade®, Cascade® Complete and  
Electrasol® Automatic Dishwashing Detergents have  
been approved for use in all GE dishwashers. Keep  
your detergent fresh and dry. Don’t put powder  
detergent into the dispenser until you’re ready to  
wash dishes.  
You’ll find two detergent dispensers on the inside  
door of your dishwasher. All wash cycles require  
detergent in the main cup. Wash cycles with two  
washes will also use the open cup. When using  
automatic dishwashing detergent tabs, simply place  
one tab in the main cup and close.  
Be sure the Dial is OFF before adding detergent.  
Otherwise, the detergent cup will not close and  
latch properly. Add detergent then close the  
main cup.  
The amount of detergent to use depends on  
whether your water is hard or soft. With hard water,  
you need extra detergent. With soft water, you  
need less detergent.  
Protect your dishes and dishwasher by contacting  
your water department and asking how hard your  
water is. Twelve or more grains is extremely hard  
water. A water softener is recommended. Without  
it, lime can build up in the water valve, which could  
stick while open and cause flooding. Too much  
detergent with soft water can cause a permanent  
cloudiness of glassware, called etching.  
Open cup  
Main cup  
NOTE: To open detergent cup after it has been  
closed, simply turn the detergent cup handle  
counterclockwise until it releases. A snapping  
sound may be heard.  
Forget to Add a Dish?  
A forgotten dish can be added any time before the main wash.  
Push the door latch to the left.  
1
Once the water calms, open the door. Steam may rise out of the dishwasher.  
2
Add forgotten dishes.  
3
Close the door and push the latch to the far right.  
4
7
 
Loading the dishwasher racks.  
For best dishwashing results, follow these loading guidelines. Features and appearance of racks and silverware baskets  
may vary from your model.  
Upper Rack  
Secure larger dishwasher-safe plastics over two  
fingers when possible.  
The upper rack is for glasses, cups and  
saucers. Cups and glasses fit best along  
the sides. This is also a secure place for  
dishwasher-safe plastics. The upper rack is  
good for all kinds of odd-shaped utensils.  
Saucepans, mixing bowls and other items  
should be placed face down.  
Make sure small plastic items are secure so they  
can’t fall onto the heating element.  
Wash Tower  
Keep the center area clear in the lower rack.  
Don’t block it or load tall things  
next to it.  
Also, be careful not to let a  
portion of an item such as a  
pot or dish handle extend  
through the bottom rack. This  
could block the wash arm and  
cause poor washing results.  
The wash tower rises through the center of  
the lower rack during the wash and rinse  
portions of the cycle.  
Lower Rack  
The lower rack is best used for plates,  
saucers, and cookware. Large items such as  
broiler pans and racks should go along the  
sides. Load platters, pots and bowls along  
the sides, in corners, or in the back. The  
soiled side of items should face the center  
of the rack.  
When loading the lower rack, do not load large  
platters or trays in the front right corner. They  
may prevent detergent from circulating during  
the wash cycle.  
Silverware Basket  
Put flatware in the removable basket with  
fork and knife handles up to protect your  
hands. Place spoons in the basket with  
handles down. Mix knives, forks and  
spoons so they don’t nest together.  
Distribute evenly. Small plastic items, such  
as measuring spoons and lids from small  
containers, should go in the bottom of the  
silverware basket with silverware on top.  
Don’t let any  
item extend  
through bottom.  
A security cell cover  
(on some models)  
can be lowered to  
either side to secure  
lightweight items  
from the effects of  
the vigorous wash action.  
8
 
Caring for the dishwasher.  
Hotpoint.com  
To clean the control panel use a lightly dampened cloth then dry thoroughly. To clean the exterior use a good  
appliance polish.  
Never use sharp object, scouring pads or harsh cleaners on any part of the dishwasher.  
Protect Against Freezing  
If your dishwasher is left in an unheated  
place during the winter, ask a service  
technician to:  
Drain water from the inlet line and  
3 water valve. (Use a pan to catch the  
water.)  
Cut off electrical power to the  
Reconnect the water inlet line to the  
1 dishwasher. Remove fuses or trip circuit 4 water valve.  
breaker.  
Remove the plastic sump cover in the  
Sump cover screws  
5 tub bottom and use a sponge to soak  
Turn off the water supply and  
2 disconnect the water inlet line from  
up water in the rubber boot.  
the water valve.  
Does Your Dishwasher Have an Air Gap?  
Two types of  
air gaps  
An air gap protects your dishwasher against  
water backing up into it if a drain clogs.  
The air gap is not a part of the dishwasher.  
It is not covered by your warranty. Not all  
plumbing codes require air gaps, so you  
may not have one.  
The air gap is easy to clean.  
Turn off the dishwasher and lift off the  
1 chrome cover.  
Unscrew the plastic cap and clean with  
2 a toothpick.  
Check the air gap any time your  
dishwasher isn’t draining well.  
9
 
About optional accessories.  
You can change the door and lower access panel  
appearance of your dishwasher by ordering one  
of these optional accessories:  
These accessories are available at extra cost  
(VISA, MasterCard, or Discover cards accepted)  
by calling 800.626.2002.  
I Color Panels  
Specify accessory number when ordering.  
I 1/4” Wood Panel Trim Kit  
I 3/4” Trimless Wood Panel Kit  
Descriptions of Optional Accessories  
Wood panel trim kitThis accessory contains  
trim and instructions for you to supply and install  
a 1/4thick decorative wood door and lower  
access panel.  
Trimless wood panel kitThis accessory contains  
parts and instructions for you to supply and install  
a 3/4thick decorative wood door and lower  
access panel.  
For models:  
HDA1000/HDA2000/HDA3400  
I GPF325A (Almond)  
I GPF325B (Black)  
For models:  
HDA1000/HDA2000/HDA3400  
I GPF375  
I GPF325C (Bisque)  
I GPF325W (White)  
HDA3700  
I GPF475  
HDA3700  
I GPF425A (Almond)  
I GPF425B (Black)  
I GPF425C (Bisque)  
I GPF425W (White)  
NOTE: TheGPF100 dishwasher door spring kit will be  
included with the trimless wood panel kit and must  
be installed with it.  
NOTE: TheGPF100 dishwasher door spring kit must  
also be ordered and installed when the door panel  
weighs four lbs. or more.  
About rack accessories.  
Baby Bottle Holder  
Part Number: WX69X200  
I Prevents movement of baby bottles during the  
You can order a package of 5 Baby Bottle Holders,  
at extra cost, by calling 800.626.2002, or through the  
Internet at GEAppliances.com (Visa, MasterCard or  
Discover cards accepted).  
dishwasher cycle  
I Snaps easily onto any dishwasher upper rack  
I Eliminates hand washing  
I Fits all baby bottles  
For best results, the Baby  
Bottle Holder should be  
installed on the upper  
rack of the dishwasher.  
10  
 
Before you call for service…  
Hotpoint.com  
Troubleshooting Tips  
Save time and money! Review the charts on the following pages,  
or visit Hotpoint.com. You may not need to call for service.  
Problem  
Possible Causes  
What To Do  
Dishwasher  
won’t run  
Fuse is blown, or the  
circuit breaker tripped  
Replace fuse or reset circuit breaker. Remove any other appliances  
from the circuit.  
Noise  
Some of the sounds  
you’ll hear are normal  
Soft food disposal shredding action.  
Drain valve opening to pump water out.  
Timer control as cycle progresses.  
Detergent cup opening.  
The motor stopping during the drying period.  
Utensils are not secure Make sure everything is secured in dishwasher.  
in the rack or something  
small has dropped into  
the rack  
Motor hums  
Dishwasher has not been used on a regular basis. If you do not use  
your dishwasher often, set it to fill and pump out once every week.  
This will help keep the seal moist and the garbage disposer clear.  
Water standing in  
the bottom of the tub  
This is normal  
A small amount of clean water around the outlet on the tub bottom  
at the back of the tub keeps the water seal lubricated.  
Water won’t pump  
out of the tub  
Drain is clogged  
If you have an air gap, clean it.  
Check to see if your kitchen sink is draining well. If not, you may need  
a plumber.  
If the dishwasher drains into a disposer, run disposer clear.  
Suds in the tub  
Correct detergent  
wasn’t used  
Use only automatic dishwasher detergents to avoid sudsing. Cascade®,  
Cascade® Complete and Electrasol® Automatic Dishwashing  
Detergents have been approved for use in all GE dishwashers.  
To remove suds from the tub, open the dishwasher and let suds  
evaporate. Add 1 gallon of cold water to the tub. Close and latch the  
dishwasher. Pump out water by slowly turning the Dial until a drain  
period is reached. Repeat if necessary.  
Rinse agent  
was spilled  
Always wipe up rinse agent spills immediately.  
Stained tub interior  
Detergent with  
colorant was used  
Some detergents contain colorant (pigment or dyes) that will discolor  
the tub interior with extended use. Check the detergent cup for signs  
of any discoloration. If cup is discolored, change to detergent without  
any colorant. Cascade®, Cascade® Complete and Electrasol®  
Automatic Dishwashing Detergents have been approved for use  
in all GE dishwashers.  
Some tomato-based  
foods can stain  
Use of the RINSE ONLY cycle (on some models) after adding the dish to  
the load can decrease the level of staining.  
Dishes don’t dry  
Low inlet water  
temperature  
Make sure inlet water temperature is correct.  
Rinse agent dispenser Check the rinse agent dispenser.  
is empty  
11  
 
Before you call for service…  
Problem  
Possible Causes  
What To Do  
Dishes and flatware  
not clean  
Inlet water temperature Raise the water heater temperature to 120°F.  
is below 120°F.  
Use the HOT PREWASH feature.  
Water pressure is  
temporarily low  
Turn on a faucet. Is water coming out more slowly than usual? If so,  
wait until pressure is normal before using your dishwasher.  
Air gap is clogged  
Clean the air gap.  
Improper rack loading Make sure large dishware does not block the detergent dispenser or the  
wash arm.  
Spots and filming  
on glasses and  
flatware  
Use Jet-Dry® rinse agent to remove spots and prevent new film  
Extremely hard water  
build-up.  
Low inlet water  
temperature  
To remove stubborn spots and pre-existing film from glassware:  
1 Remove all metal utensils from the dishwasher.  
2 Do not add detergent.  
Overloading the  
dishwasher  
3 Select the longest cycle.  
Improper loading  
4 Start the dishwasher and allow to run for 18 to 22 minutes.  
Old or damp powder  
detergent  
Dishwasher will now be in the main wash.  
5 Open the door and pour 2 cups (500 ml) of white vinegar into the  
Rinse agent dispenser  
empty  
bottom of the dishwasher.  
6 Close the door and allow to complete the cycle. If vinegar rinse  
Too little detergent  
doesn’t work: Repeat as above, except use 1/4 cup (60 ml) of citric  
acid crystals instead of vinegar.  
Cloudiness on  
glassware  
Combination of soft  
water and too much  
detergent  
This is called etching and is permanent. To prevent this from  
happening, use less detergent if you have soft water. Wash glassware in  
the shortest cycle that will get them clean.  
Water temperature  
entering the dishwasher  
exceeds 150°F.  
Lower the water heater temperature.  
Yellow or brown film  
on tub  
Tea or coffee stains  
Remove the stain by hand, using a solution of 1/2 cup bleach and  
3 cups warm water.  
WARNING  
Before cleaning interior, wait at least 20 minutes after a cycle for the  
heating element to cool down. Failure to do so can result in burns.  
An overall yellow or  
brown film can be  
caused by iron deposits  
in water  
A special filter in the water supply line is the only way to correct this  
problem. Contact a water softener company.  
White film on inside  
surfaces  
Hard water minerals  
To clean the interior, apply dishwasher detergent to a damp sponge.  
Wear rubber gloves. Do not use any type of cleanser other than  
dishwasher detergent because it may cause foaming or sudsing.  
Cascade®, Cascade® Complete and Electrasol® Dishwashing  
Detergents have been approved for use in all GE dishwashers.  
Detergent cup lid  
won’t latch  
Dial is not in the OFF  
position  
Turn the Dial to OFF and slide the door latch to the left.  
Detergent left in  
dispenser cups  
Dishes are blocking the Reposition the dishes.  
detergent cups  
Steam  
This is normal  
Steam comes through the vent by the door latch during drying and  
when water is being pumped out.  
Black or gray  
marks on dishes  
Aluminum utensils have Remove marks with a mild, abrasive cleaner.  
rubbed against dishes  
12  
 
GE Service Protection Plus  
GE, a name recognized worldwide for quality and dependability, offers you  
Service Protection Plus —comprehensive protection on all your appliances—  
No Matter What Brand!  
Benefits Include:  
Backed by GE  
All brands covered  
Unlimited service calls  
All parts and labor costs included  
No out-of-pocket expenses  
No hidden deductibles  
One 800 number to call  
We’ll Cover Any Appliance.  
Anywhere. Anytime.*  
You will be completely satisfied with our service protection or you may request your money back  
on the remaining value of your contract. No questions asked. It’s that simple.  
Protect your refrigerator, dishwasher, washer and dryer, range, TV, VCR and much more—any brand!  
Plus there’s no extra charge for emergency service and low monthly financing is available. Even icemaker  
coverage and food spoilage protection is offered. You can rest easy, knowing that all your valuable  
household products are protected against expensive repairs.  
Place your confidence in GE and call us in the U.S. toll-free at 800.626.2224  
for more information.  
*All brands covered, up to 20 years old, in the continental U.S.  
Cut here  
Please place in envelope and mail to:  
General Electric Company  
Warranty Registration Department  
P.O. Box 32150  
Louisville, KY 40232-2150  
13  
 
Consumer Product Ownership Registration  
Dear Customer:  
Thank you for purchasing our product and thank you for placing your confidence in us.  
We are proud to have you as a customer!  
Follow these three steps to protect your new appliance investment:  
Complete and mail  
your Consumer  
After mailing the  
registration below,  
Read your Owner’s  
Manual carefully.  
It will help you  
operate your new  
appliance properly.  
Product Ownership  
Registration today.  
Have the peace of  
mind of knowing we  
can contact you in  
the unlikely event of  
a safety modification.  
store this document  
in a safe place. It  
contains information  
you will need should  
you require service.  
Our service number is  
1
800.GE.CARES  
2 3  
(800.432.2737).  
Model Number  
Serial Number  
Important: If you did not get a registration card with your  
product, detach and return the form below to  
ensure that your product is registered, or register  
online at Hotpoint.com.  
Cut here  
Consumer Product Ownership Registration  
Model Number  
Serial Number  
Mr. I Ms. I  
Mrs. I  
Miss I  
First  
Name  
Last  
Name  
Street  
Address  
Apt. #  
City  
E-mail Address*  
Zip  
Code  
State  
Date Placed  
In Use  
Month  
Phone  
Number  
_
_
Day  
Year  
* Please provide your e-mail address to receive, via e-mail, discounts, special offers and other important  
communications from GE Appliances (GEA).  
I Check here if you do not want to receive communications from GEA’s carefully selected partners.  
General Electric Company  
Louisville, Kentucky  
GEAppliances.com  
14  
 
Hotpoint Dishwasher Warranty.  
All warranty service provided by our Factory Service Centers,  
Staple your receipt here.  
Proof of the original purchase  
date is needed to obtain service  
under the warranty.  
or an authorized Customer Care® technician. To schedule service,  
on-line, 24 hours a day, visit us at GEAppliances.com, or call  
800.GE.CARES (800.432.2737).  
For The Period Of:  
GE Will Replace:  
One Year  
From the date of the  
original purchase  
Any part of the dishwasher which fails due to a defect in materials or workmanship. During  
this full one-year warranty, GE will also provide, free of charge, all labor and in-home service  
to replace the defective part.  
Second Year (Only  
Any part of the Water Distribution System which fails due to a defect in materials or  
for models HDA2000,  
workmanship. Associated inlet and drain plumbing parts are not covered by this warranty.  
HDA3400, and HDA3700) During this second-year limited warranty, you will be responsible for any labor or in-home  
From the date of the  
original purchase  
service costs.  
Ten Years (Only  
The PermaTuf ® tub or door liner, if it fails to contain water due to a defect in materials or  
workmanship. During this full warranty, GE will also provide, free of charge, all labor and  
for models HDA2000,  
HDA3400 and HDA3700) in-home service to replace the defective part.  
From the date of the  
original purchase  
What Is Not Covered:  
IService trips to your home to teach you how to use the  
product.  
IDamage to the product caused by accident, fire, floods or  
acts of God.  
IImproper installation.  
IIncidental or consequential damage caused by possible  
defects with this appliance.  
IFailure of the product if it is abused, misused, or used for  
other than the intended purpose or used commercially.  
ICleaning or servicing of the air gap device in the drain  
line.  
IReplacement of house fuses or resetting of circuit  
breakers.  
This warranty is extended to the original purchaser and any succeeding owner for products purchased for home  
use within the USA. In Alaska, the warranty excludes the cost of shipping or service calls to your home.  
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives  
you specific legal rights, and you may also have other rights which vary from state to state. To know what your  
legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.  
Warrantor: General Electric Company. Louisville, KY 40225  
15  
 
Consumer Support.  
Hotpoint Website  
Hotpoint.com  
Hotpoint.com  
Have a question or need assistance with your appliance? Try the Hotpoint Website 24 hours a day,  
any day of the year! You can also shop for more great Hotpoint products and take advantage of  
all of our on-line support services designed for your convenience.  
Schedule Service  
Expert Hotpoint repair service is only one step away from your door. Get on-line and schedule your service  
at your convenience 24 hours any day of the year! Or call 800.GE.CARES (800.432.2737) during normal  
business hours.  
Real Life Design Studio  
GEAppliances.com  
GE supports the Universal Design concept—products, services and environments that can be used by  
people of all ages, sizes and capabilities. We recognize the need to design for a wide range of physical and  
mental abilities and impairments. For details of GE’s Universal Design applications, including kitchen  
design ideas for people with disabilities, check out our Website today. For the hearing impaired, please  
call 800.TDD.GEAC (800.833.4322).  
Extended Warranties  
GEAppliances.com  
Purchase a Hotpoint extended warranty and learn about special discounts that are available while your  
warranty is still in effect. You can purchase it on-line anytime, or call 800.626.2224 during normal business  
hours. Hotpoint Consumer Home Services will still be there after your warranty expires.  
Parts and Accessories  
Hotpoint.com  
Individuals qualified to service their own appliances can have parts or accessories sent directly to their  
homes (VISA, MasterCard and Discover cards are accepted). Order on-line today, 24 hours every day or  
by phone at 800.626.2002 during normal business hours.  
Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally  
should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause  
unsafe operation.  
Contact Us  
Hotpoint.com  
If you are not satisfied with the service you receive from Hotpoint, contact us on our Website with all the  
details including your phone number, or write to: General Manager, Customer Relations  
Hotpoint, Appliance Park  
Louisville, KY 40225  
Register Your Appliance  
Hotpoint.com  
Register your new appliance on-line—at your convenience! Timely product registration will allow for  
enhanced communication and prompt service under the terms of your warranty, should the need arise.  
You may also mail in the pre-printed registration card included in the packing material, or detach and  
use the form in this Owner’s Manual.  
Printed in the United States  
Printed on Recycled Paper  
 

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