Washing Machine Programme Guide
Ultima
7
kg
Contents
WASHING MACHINE
Wash Labels Explained, 2
GB
Washing Machine Description, 4
Ultima
Programmes and Option Modifiers, 5-11
Special features
Option modifiers
Programme table
Starting a wash programme
A typical wash load
Automatic features
Troubleshooting, 12-13
Problems and solutions
Safety Advice, 14
Disposal of old electrical appliances
Technical Details, 15
Service, 16
Before calling for assistance
Spare parts
Key Contacts
3
Washing Machine
Description
Ultima
GB
On/Off
light
ON/OFF Pause
button
Status indicator
lights
LCD display
START/CANCEL
button
Option
buttons
Detergent dispenser
drawer
Programme selector
buttons
Ultima control panel features
G
Option buttons: To select the options available (see Programme Table and Option Modifiers).
G
LCD display: Shows all information relating to your programme selections: wash temperature and spin speed,
chosen options, along with time remaining. It will also indicate if the door is locked (when ‘keyhole’ symbol lit,
the door cannot be opened) and the stage of the programme the machine has reached (wash, rinse or spin).
G
ON/OFF Pause button: To turn the washing machine on and off. If pressed when the machine is running the
programme will be paused, press again and the machine will restart.
G
G
ON/OFF light: Shows that the machine is in use or is on ready for you to select a programme.
START/CANCEL button: To start the selected programme - or to cancel a running programme, if incorrect
settings were selected.
G
Programme selector buttons: To select the programme you require. Press the button the required number of
times to select the programme you want (For more information please see ‘Starting a wash programme’
section, Programmes and Option Modifiers).
4
Programmes and
Option Modifiers
Special features
GB
G
Fast Wash:
The Fast Wash programmes are designed for lightly soiled loads delivering quick results for smaller loads,
using less energy. For loads with stains or increased soil levels which require deeper cleaning, use the standard
or intensive wash cycles.
G
Cool Wash: 30˚C
A low temperature wash which delivers cleaning results comparable to the intensive 40˚C cotton programme
but at a lower temperature for more colour sensitive garments and using less energy.
G
Handwash:
A gentle action programme for delicate items and items labelled as hand wash only.
Not for Wool or Silk garments (use the special programmes for those materials).
G
Handwash Wool Approved:
The wool wash cycle on Hotpoint machines has been tested and approved by the Woolmark company for
washing garments labelled as ‘hand wash’, provided that the ‘garments’ are washed in accordance to the
instructions issued by the manufacturer of this machine.
This cycle is selected by pressing the wool programme selector button and selecting the ‘Wash Enhance’
option modifier (see Programme Table and Option Modifiers).
We recommend using a wool wash liquid when using Wool programmes.
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Super Silent Wash:
Using the latest brush-less electric motors and damper technology the noise levels during the washing phase
are significantly lower than a conventional washing machine.
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LCD Display
Shows all information relating to your programme selections. Also indicating the stage of a programme in
progress.
If time delay is selected this shows the time remaining until the start of the wash programme in hours – counting
down each hour.
It also displays which option modifiers have been selected, the door lock status and the time to end of the
wash programme in hours and minutes, counting down each minute. Please note time can go up as well as
down depending on load absorbency, size and water temperature.
Did you know?…
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… when an option button is selected the corresponding indicator is illuminated on the LCD display.
… if the option selected is incompatible with the programme selected, the option indicator will flash
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and the option will not be enabled.
… if you set an option that is incompatible with an option selected previously, only the last option
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selected will be enabled
5
Programmes and
Option Modifiers
Option modifiers
GB
Selecting options and their function
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Wash Enhance:
Use this option to select a more intensive wash programme for the cotton 60˚C and cotton 40˚C for more heavily
soiled items. Additionally, use this option on the machine wash wool programme to select the special Handwash
wool programme for wool items that are not marked as machine washable. This cycle has been approved by
Woolmark for the Platinum Care award.
G
Reduced Creases:
Selecting this option will run the wash programme with a more gentle action and lower spin speed, in addition to
carrying out an additional rinse to ensure your laundry has fewer creases and will require less ironing.
G
Rinse Hold:
Selecting this option will pause the cycle in the final rinse with the fabric conditioner keeping the laundry fresh
until you are ready to complete the programme. The Rinse Hold option light will flash to indicate the cycle is
paused. The machine will stay in this state, tumbling the load occasionally until either the START/CANCEL button
is pressed or the Rinse Hold button is pressed again to continue the cycle.
G
Mini Load:
Use this option for smaller loads less than the capacity listed for the material and programme type (see
Programmes Table). This option reduces water consumption and washing time, saving energy when washing
smaller loads.
G
Time Delay:
Use this option to delay the programme start by up to 24 hours. The LCD display will show the delay chosen.
Each press of the button increases the Time Delay in increments of 1 hour. If you press the button again after 24
shows in the display the machine will reset the Time Delay and show ‘OFF’ in the display, pressing the button
after this will start the Time Delay selection from 1 hour.
Once the countdown reaches zero the programme will start.
G
Variable Temperature:
Use this option to reduce the wash temperature below the maximum for the programme you have chosen.
-
Each press of the button will reduce the wash temperature by either 5˚C or 10˚C.
The new wash temperature will be shown in the LCD display.
If you press again after ‘OFF’ has been displayed, the machine will revert to the original higher temperature.
G
Variable Spin Speed:
Use this option to reduce the spin speed below the maximum for the programme you have chosen.
-
Each press of the button will reduce the spin speed. The new spin speed will be shown in the LCD display.
If you press again after ‘OFF’ has been displayed, the machine will revert to the original higher spin
speed.
G
Extra Rinse:
Use this option for people with sensitive skin, to add a rinse to your selected wash programme. Press the ‘Rinse’
option button once and ‘Extra Rinse’ will illuminate on the LCD display. Press the ‘Rinse’ button again to cancel.
6
Programmes and
Option Modifiers
Option modifiers
GB
Selecting options and their function
G
Prewash:
Use Prewash to loosen heavy soil deposits on laundry. Selecting this option will run a short 30˚ wash cycle
before the selected main wash programme. Add detergent to both the prewash and main wash compartments
of the dispenser drawer.
To select press the Prewash option button and the option light will illuminate on the LCD display above the
button.
Press the button for again to cancel, the option light will go out.
G
How Dirty:
Use this option to modify your programme according to the degree of soiling on the laundry to be washed.
You can select either ‘Light’, ‘Normal’ or ‘Super’.
This option is set automatically to ‘Normal’, this will be illuminated on the LCD display.
-
Each press of the ‘How Dirty’ option button will scroll through the three options. The new selection will be
shown on the display.
G
Stored Programme:
Use this option to store your favourite programme. Only one programme can be stored.
-
To store a programme:
Load your machine and add detergent to the dispenser drawer. Select the programme and any
options required. Press the START/CANCEL button and the programme will start. Then press the
‘Stored’ option button twice and that programme will be stored for future use. ‘Saving Favourite’ will
illuminate on the LCD display for 2 seconds after the programme settings have been stored.
To retrieve and use a stored programme:
Load your machine and add detergent to the dispenser drawer. Press the ‘Stored’ option button, your
favourite programme settings will appear on the LCD display. Press the START/CANCEL button to start
the programme.
-
-
To change a stored programme:
Load your machine and add detergent to the dispenser drawer. Press the ‘Stored’ option button, your
favourite programme settings appear on the LCD display. Select the programme and option selections
for you new requirements, then press the START/CANCEL button to start the programme. Press the
‘Stored’ option button again and the new settings will replace the old. ‘Saving Favourite will illuminate
on the LCD display for 2 seconds after the programme settings have been stored.
G
Child Lock:
Select this option to disable all buttons so no programme and option selections can be altered.
Press the Child Lock option button and the option light will illuminate on the LCD display above the button.
Once Child Lock is selected it remains activated even when the machine is switched off. If power is interrupted
at any time pressing any button will reactivate the Child Lock feature. If Child Lock is activated and any
control buttons are pressed the option light will flash: no alterations to the settings will be allowed.
Press and hold the Child Lock option button for 2 seconds to cancel, the option light will go out.
7
Programmes and
Option Modifiers
Programme Table *Programme setting for test in accordance with IEC 60456 and EN 60456
Label Programme
Programme Type / Fabric
Description
Temp
(˚C)
M
Lo
(k
GB
Selector
Button
A
P
THREE Hygienic
TIMES White Cotton
For hard wearing heat resistant cotton and linen.
95
60
60
6
Superwash
ONCE Colourfast Cotton
An intensive cleaning programme for heavily soiled
hard wearing fabrics.
Everyday
TWICE Colourfast Cotton
For everyday cleaning needs for colourfast cotton
or linen fabrics.
D
E
F
6
4
TWICE Standard
An intensive cleaning, energy efficient cycle using
60
60
40
Colourfast Cotton (IEC 60456*) the maximum load capacity.
Fast Wash
ONCE Colourfast Cotton
A fast cycle for lightly soiled heat resistant cotton
& linen fabrics.
Everyday
ONCE Non Colourfast Cotton
For the everyday cleaning needs of cottons and other
hard wearing fabrics.
F
4
Intensive
ONCE Non Colourfast Cotton
A less energy efficient intensive 40˚C cycle for more
stubborn soiling.
40
40
40
Man-made fibres
A cycle designed to wash a variety of man-made fibres
ONCE Coloured Synthetics & Acrylics and fibre mixtures.
H
Cool Wash
TWICE Non Colourfast Cotton
Delivers the same performance as the intensive 40˚C
cycle but is more energy efficient at the expense of duration.
30
40
40
30
30
25
-
4
Machine Washable
ONCE Wool
For machine washable wool and wool mixtures.
4
Platinum Woolmark Approved
ONCE Handwash Wool
A special cycle for Hand Wash wool that will not shrink
your garments exclusively approved by Woolmark.
Machine Washable
ONCE Silk
For silk garments labelled as machine washable.
Fast Wash
A very short refresh programme for lightly soiled mixed
TWICE Mixed (not Wool/Silk/Handwash) fabrics.
M
Handwash
TWICE Delicates (not Wool/Silk)
A gentle cycle for delicate items labelled as Hand Wash
only.
R&S
R&S
FS
SS
Fast Rinse & Spin
ONCE Cotton
This partial programme completes two full rinses and then
a fast spin.
Slow Rinse & Spin
TWICE Mixed
This partial programme completes two full rinses and then
a slow spin.
-
THREE Fast Spin
TIMES Cotton
This partial programme completes the maximum speed
final spin.
-
FOUR
Slow Spin
TIMES Delicates
This partial programme completes the intermediate speed
final spin.
-
Press START/CANCEL
button
Pump Out
All
This draining programme ensures the appliance is emptied
of water.
-
8
Max
Approximate
Required
Additional
Option
Soil Level
Spin
Speed
Available
Options
Recommended
Detergent
GB
Load Programme
kg)
Time (h : min)
7
2 : 30
-
-
-
Normal
Heavy
Max
Max
Max
Pre Wash, Rinse Hold, Mini Load,
Extra Rinse, Time Delay, How Dirty
Ariel Bio Powder /
Tablets
6
6
2 : 20
1 : 30
Reduce Creases, Rinse Hold, Mini Load
Extra Rinse, Time Delay, How Dirty
Ariel Colour
Light to
Normal
Pre Wash, Wash Enhance, Reduce Creases, Ariel Colour
Rinse Hold, Mini Load, Extra Rinse, Time
Delay, How Dirty
7
5
6
2 : 00
1 : 00
1 : 15
Wash
Enhance
Normal to
Heavy
Max
Max
Max
Time Delay
Ariel Colour
Ariel Colour
-
-
Light
Rinse Hold, Extra Rinse, Time Delay
Light to
Normal
Pre Wash, Wash Enhance, Reduce Creases, Ariel Colour
Rinse Hold, Mini Load, Extra Rinse, Time
Delay, How Dirty
7
1 : 45
1 : 15
Wash
Enhance
Heavy
Max
800
Time Delay
Ariel Colour
Ariel Colour
3.5
-
Normal
Pre Wash, Reduce Creases, Rinse Hold,
Mini Load, Extra Rinse, Time Delay,
How Dirty
5
1 : 50
1 : 00
0 : 50
0 : 55
0 : 30
0 : 50
0 : 30
0 : 30
0 : 15
0 : 12
0 : 02
-
-
Normal to
Heavy
Max
850
600
800
800
400
Max
800
Max
800
-
Pre Wash, Rinse Hold, Mini Load,
Extra Rinse, Time Delay
Ariel Colour Liquid
3
Normal
Wash Enhance, Time Delay
Time Delay
Dreft
1
Wash
Enhance
Normal
Dreft
3
-
-
-
-
-
-
-
-
Normal
Pre Wash, Rinse Hold, Time Delay
Time Delay
Dreft
3
Light
Ariel Colour Liquid
4
Normal
Rinse Hold, Time Delay
Ariel Colour Liquid
7
-
-
-
-
-
Reduce Creases, Rinse Hold, Mini Load
Extra Rinse, Time Delay
-
-
-
-
-
3.5
7
Reduce Creases, Rinse Hold, Mini Load,
Extra Rinse, Time Delay
Time Delay
Time Delay
-
3.5
7
9
Programmes and
Option Modifiers
Starting a wash programme
GB
Operating the machine
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On-Off / Selecting a programme:
1.
2.
3.
4.
Switch the machine on by pressing the ON/OFF Pause button.
Load your laundry into the machine and shut the door.
Add the detergent and any fabric softener.
Select the programme you require:
- Press the button the required number of times (see Programme Table).
- The display will change on each press to show the temperature of the selected programme.
Select any options you require (see Option Modifiers).
Press the START/CANCEL button to start the programme.
5.
6.
G
To stop or change a programme:
1.
2.
3.
Press the START/CANCEL button.
The machine will start to empty.
When the machine has finished the ‘pump out’ programme you can select the new programme required.
- You may need to add detergent.
4.
Press the START/CANCEL button to start the new programme.
A typical wash load
Two examples of maximum wash loads for different types of fabric:
2
1
6
6
2
Bath Towels
Hand Towel
Shirts
Blouses
Sets of Pyjamas
4
Items of
Sports wear
Shirts
Blouses
Set of Pyjamas
Items of
COTTON
SYNTHETIC
4
4
1
12 Items of
Underwear
2
8
Underwear
= 7kg
= 3.5kg
T-Shirts
Did you know that with Hotpoint and Ariel you’ll get the best washing results?
Certain laundry products work better in some machines than others. At Hotpoint we know this is
true because we’ve done the research to prove it.
We used real everyday clothes and ran tests to find out which washing powder works best with
Hotpoint. The results proved that Hotpoint and Ariel produces the best washing results on all your
clothes.
Ariel can meet all your laundry needs. It’s available as a biological powder for everyday wash
loads. Colour powder to keep your clothes staying brighter for longer and a Non-Bio powder for
when you need brilliant cleaning but are concerned about sensitive skin.
10
Programmes and
Option Modifiers
Automatic features
GB
Unbalanced load detection
The machine has an inbuilt feature to prevent it from spinning too fast with an unbalanced load.
When an unbalanced load is detected, the machine will attempt to redistribute the load in order to
balance it evenly to achieve full spin speed.
If this is not possible and an unbalanced load remains the spin speed will be reduced, depending on the
amount of unbalance detected. This is to prevent the machine from damaging itself or its surroundings and to
prevent excessive noise from the machine.
If the spin result is unsatisfactory following a reduced spin speed attempt to rectify the unbalanced load, then on
completion of the programme the load can be redistributed evenly in the drum by hand. Select a spin cycle.
Note: Do not attempt to spin heavy or absorbent single items as the machine cannot distribute these evenly.
If you need to wash a single item you will need to add some other items as ballast to allow the machine to distribute
the load evenly throughout the drum.
No water detection
The machine will automatically detect if it cannot take in water and will notify you by flashing the ‘tap’ icon
and showing ‘H20’ on the LCD display.
If this occurs please check the appliance is plumbed in correctly (see Installation Guide) and the water supply is
turned on as described in the installation guide that accompanies this booklet.
11
Troubleshooting
If your machine seems not to be working, go through the following troubleshooting suggestions before you call your
Service Centre (see Service).
GB
Problem:
Possible causes / Solution:
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The machine won’t start?
Check the appliance is fully plugged into the socket and switched on.
Is the socket ok? Try another appliance in the socket to check.
Is the fuse in the plug ok? If not, replace it (see Care and Maintenance).
There has been a power failure.
G
G
G
G
The wash cycle won’t
start?
The appliance door is not shut properly.
The ON/OFF Pause button has not been pressed.
The START/CANCEL button has not been pressed.
The cold water supply tap is not turned on - the ‘tap’ icon flashes and ‘H20’
G
G
G
is displayed.
G
Have you selected Time Delay? (see Programmes and Option Modifiers).
Is Child Lock activated? (see Programmes and Option Modifiers).
G
G
The machine fails to fill
with water?
The START/CANCEL button has not been pressed.
Is a ‘tap’ icon flashing and ‘H20’ shown on the display?
G
This indicates the machine cannot take in water (see Installation), check:
-
-
-
-
-
The cold water inlet hose is connected to the tap.
The hose is not kinked.
The cold water supply tap is turned on.
There is not a water shortage.
The water pressure is sufficient.
G
The machine does not
drain or spin?
There has been an unbalanced load and the machine could not spin
(see ‘Automatic Features’, Programmes and Option Modifiers).
Has the drain hose been installed correctly (see Installation)?
Are the drain hose, standpipe or undersink connections blocked?
Has the ‘Rinse Hold’ option been selected? ‘Rinse Hold’ option light will
flash. To complete the paused programme press either the START/CANCEL
button or the ‘Rinse Hold’ button (see Programmes and Option Modifiers).
Have you used the Variable Spin option button and set the programmes
spin to ‘OFF’ (see Programmes and Option Modifiers)?
G
G
G
G
G
G
G
The machine makes a
noise or vibrates too much
during the spin cycle?
The transit fixings were not removed correctly (see Installation).
The washing machine is not level (see Installation).
The washing machine is closed in, between furniture cabinets and the
wall (see Installation).
G
Check all loose items, such as coins were removed from the laundry.
G
G
G
G
The cold water inlet hose is not connected correctly (see Installation).
Is your water pressure within limits (see Installation)?
The drain hose is not secured properly or is blocked (see Installation).
The detergent dispenser is obstructed, clean it (see Care and Maintenance).
The machine leaks?
12
Troubleshooting
Problem:
Possible causes / Solution:
GB
G
The display states “door”
The door is not fully closed, please close fully to start cycle.
G
The display shows F000
Where 000 is the number (please contact Hotpoint Service and quote the
number).
G
G
The laundry has not spun
dry.
Did you select a short spin programme?
Did you reduce the spin speed of the selected programme? (see
Programmes and Option Modifiers).
G
The time to end jumps.
Estimated programme times are dependant on temperature and pressure
of the incoming water supply, option(s) selected and the load being
washed. They may therefore change during fill stages to take into
account extra fill time or heating required.
G
G
The programme takes a
long time.
Check for low water pressure.
Programme times listed in the Programme Table are approximate.
Options selected can affect the programme times (see Programmes and
Option Modifiers).
G
I cannot read the information
on the LCD Display.
If the display is not showing the correct information:
-
Switch Off at the electric socket. Wait 5 seconds then switch back
on.
G
Steam is coming from the
dispenser drawer
This is not a fault, we have designed the machine to release steam from
the dispenser drawer during hot washes.
There is too much foam?
G
The detergent is not suitable for machine washing:
If you have used the wrong type of detergent, select a Rinse programme
to flush out your machine.
You used too much detergent (see Detergent and Laundry):
Refer to the manufacturer’s recommendations.
G
The detergent dispenser
will not close properly or is
collecting water?
G
G
Check the drawer is properly aligned.
Clean the dispenser drawer (see Care and Maintenance).
G
G
G
Check the cold water supply tap is turned on fully.
Check the water inlet hose is not kinked.
The water pressure is insufficient.
Not all the detergent has
been flushed away?
13
Safety Advice
G
This machine is designed for domestic use only.
GB
G
Before using your machine make sure that the two transit bolts and spacers have been removed
(see Installation Guide).
G
Any electrical work necessary to install this machine should be carried out by a qualified electrician.
G
Do not plug your machine into a socket when your hands are wet.
G
Do not try to modify this machine in any way.
G
Do not let children play with the machine or with its controls.
G
Do not lean on the door or use the door to lift or move the machine.
G
Do not wash garments that have previously been treated with solvents.
G
Do not connect the machine to a single outlet instantaneous water heater.
G
Do not connect the machine directly to a water-softening unit; use the recommended amount of detergent for the
water hardness in your area.
G
Do not overload or underload the machine. In addition to reducing the quality of the wash, this may also damage
your laundry and the machine.
G
Do not pull on the power supply cable to unplug the appliance from the electricity socket. Pull the plug out.
G
Do not touch the drain water as it could reach very high temperatures (over sink drainage).
G
Never force the machine door; this could damage the safety lock mechanism design to prevent any accidental
opening.
G
In the event of a malfunction, do not under any circumstances touch internal parts in order to attempt repairs.
G
Should it have to be moved, proceed with the help of two or three people and handle it with the utmost care.
Never try to do this alone, because the appliance is very heavy.
G
Before loading your laundry into the machine, make sure the drum is empty.
14
Technical Details
Technical details chart
GB
Model numbers
Dimensions
WT965, WT960, WT940
59.5 cm width
85 cm height
60 cm depth
Capacity
From 1 to 7 kg
Electric Connections Voltage 220/230V 50Hz
Max absorbed power 1700W
Spin Speed
up to 1600rpm - WT965, WT960
up to 1400rpm - WT940
Control programme
60˚C cotton
according to IEC60456 with Wash Enhance
run with a 7 kg load
This appliance is compliant with the following European Community
Directives:
- 72/23/EEC & 93/68/EEC (Low Voltage) and subsequent amendments.
- 89/336/EEC,92/31/EEC & 93/68/EEC (Electromagnetic Compatibility)
and subsequent amendments.
15
Service
195050594. 00
04/2005 - SIMLEX . Four Ashes, Wolverhampton
Before calling the Service Centre:
GB
G
Use the troubleshooting guide to see if you can solve the problem yourself (see Troubleshooting).
If not, turn off the machine and call the Service Centre closest to you.
G
You will be charged for a service engineers visit if a problem with your machine is caused by incorrect installation
or misuse.
Spare Parts
This is a complex machine. Repairing it yourself or having a non-authorised person try to repair it could cause harm
to one or more persons, could damage the machine and could invalidate the spare parts warranty.
Call an authorised technician if you experience problems while using the machine.
The spare parts have been designed exclusively for this appliance and not for other uses.
Key Contacts
After Sales Service
Over 1100 trained specialists, directly employed by us, ensure that you can have
complete confidence in both the appliances and services we offer.
Repair Service and Information Help Desk
UK: 08709 066 066
Monday to Friday, 8am to 7.30pm
Saturday, 8.30am to 5.30pm
Sunday, 9.30am to 3.30pm
Republic of Ireland: 1850 302 200
Note: Our operators will require the following information:
Model number
Serial number
Date of purchase
Model number and Serial number can be found on the inside of the door.
Extended Warranties
UK: 08709 088 088
Monday to Sunday, 8am to 8pm
Republic of Ireland: 1850 502 200
Genuine Parts and Accessories
UK: 08709 077 077
Monday to Friday, 8.30am to 5pm
Saturday, 8.30am to 12noon
Republic of Ireland: (01) 842 6836
Indesit Company UK Limited, Morley Way, Peterborough, PE2 9JB
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