Instruction booklet
WASHER-DRYER
Contents
GB
Installation, 2-3-4-5
Unpacking and levelling
GB
Connecting the cold water and electricity supplies
Technical data
English, 1
Description of the machine, 6-7
Control panel
Running a wash cycle,8
Programmes and options, 9-10
Table of Programmes
Wash options
Drying
Detergents and laundry, 11
Detergent
AQUALTIS
Preparing the laundry
Washing advice
Load-balancing system
AQGMD 129
Precautions and tips, 12
General safety
Disposal
Opening the door manually
Care and maintenance, 13
Turning off the water and electricity supplies
Cleaning the machine
Cleaning the detergent dispenser
Drum maintenance
Cleaning the pump
Checking the water inlet hose
Troubleshooting, 14
Assistance, 15
1
Drainage Connection
• the supply voltage is included within the values i
ndicated on the Technical details table
(on the page 5);
GB
Connect the drain hose,
without kinking it, to a
draining duct or a stand
pipe situated between
65 and 100 cm from the
floor;
• the socket is compatible with the washing
machine's plug. If this is not the case, replace
the socket or the plug.
65 - 100 cm
Your appliance is now supplied with a 13 amp fused
plug it can be plugged into a 13 amp socket for
immediate use. Before using the appliance please
read the instructions below.
The drain hose may be
connected to an under-
sink trap. Before
WARNING - THIS APPLIANCE MUST BE EARTHED.
THE FOLLOWING OPERATIONS SHOULD BE CARRIED
OUT BY A QUALIFIED ELECTRICIAN.
connecting the drain
hose from the machine
ensure that any blanks
or removable ends have
been taken off the
spigot.
Replacing the fuse:
When replacing a faulty fuse, a 13 amp ASTA
approved fuse to BS 1362 should always be used,
and the fuse cover re-fitted. If the fuse cover is
lost, the plug must not be used until a replacement
is obtained.
Replacement fuse covers:
If it is placed over the
edge of a basin or sink
be sure the free end of
the hose should not be
underwater.
If a replacement fuse cover is fitted, it must be of
the correct colour as indicated by the coloured
marking or the colour that is embossed in words on
the base of the plug. Replacements can be obtained
directly from your nearest Service Depot.
Removing the plug:
If your appliance has a non-rewireable moulded plug
and you should wish to re-route the mains cable
through partitions, units etc., please ensure that
either:
! We advise against the use of hose extensions; in
case of absolute need, the extension must have
the same diameter as the original hose and must
not exceed 150 cm in length.
the plug is replaced by a fused 13 ampere re-
wearable plug bearing the BSI mark of approval.
or:
the mains cable is wired directly into a 13 amp cable
outlet, controlled by a switch, (in compliance with
BS 5733) which is accessible without moving the
appliance.
Ensure that if the drain hose is pushed into a
standpipe, that the end does not go down more
than 15cms (6 inches). If the hose is pushed down
too far, this may cause the machine to self -
syphon ie. continuously empty as it is filling.
Disposing of the plug:
Ensure that before disposing of the plug itself, you
make the pins unusable so that it cannot be
accidentally inserted into a socket.
Electric connection
Before plugging the appliance into the mains
socket, make sure that:
Instructions for connecting cable to an alternative
plug:
• the socket is earthed and in compliance with
the applicable law;
Important: the wires in the mains lead are coloured
in accordance with the following code:
Green & Yellow Earth
• the socket is able to sustain the appliance's
maximum power load indicated in the Technical
details table (on the page 5);
B l u e
B r o w n
Neutral
L i v e
3
As the colours of the wires in the lead may not
correspond with the coloured markings identifyng
the terminals in your plug, proceed as follows:
Connect Green & Yellow wire to terminal marked E
GB
or
or coloured Green or Green & Yellow.
Connect Brown wire to terminal marked L or
coloured Red.
Connect Blue wire to terminal marked N or coloured
Black.
If a 13 amp plug (BS 1363) is used it must be fitted
with a 13 amp fuse, either in the plug or adaptor or
at the distribution board.
If you are in any doubt the electrical supply to your
machine, consult a qualified electrician before use.
How to connect an alternative plug:
The wires in this mains lead are coloured in
accordance with the following code:
BLUE
BROWN
GREEN & YELLOW
NEUTRAL (N)
LIVE (L)
EARTH (E)
Disposing of the appliance:
When disposing of the appliance please remove the
plug by cutting the mains cable as close as possible
to the plug body and dispose of it as described
above.
GREEN &
YELLOW
13 ampere fuse
BROWN
CROSS-BAR
CORD GRIP
BLUE
! The washing machine should not be installed in an
outdoor environment, not even when the area is
sheltered, because it may be very dangerous to
leave it exposed to rain and thunderstorms.
! When the washing machine is installed, the mains
socket must be within easy reach.
! Do not use extensions or multiple sockets.
! The power supply cable must never be bent or
dangerously compressed.
! The power supply cable must only be replaced by
an authorised serviceman.
Warning! The company denies all liability if and when
these norms are not respected.
4
GB
Technical data
Model
AQGMD 129
width 59.5 cm
height 85 cm
depth 64.5 cm
Dimensions
Capacity
from 1to 8 kg for wash programme
from 1 to 6 kg for the drying programme
Electrical
connections
please refer to the technical data plate
fixed to the machine
maximum pressure 1 MPa (10 bar)
minimum pressure 0.05 MPa (0.5 bar)
drum capacity 62 litres
Water
connections
Spin speed
up to 1200 rotations per minute
Wash: COTTON WHITES programme;
temperature 60°C;
Energy rated
programmes
according to
regulation
using a load of 8 kg.
Drying: first drying cycle performed
with a 2 kg load, by selecting the drying
level "IRON";
EN 50229
Second drying cycle performed with a
6 kg load, selecting the maximum drying
level "CUPBOARD".
This appliance conforms to the following
EC Directives:
- 89/336/EEC dated 03/05/89
(Electromagnetic Compatibility) and
subsequent modifications
- 2002/96/EC
- 2006/95/EC (Low Voltage)
5
Description of the machine
C O NTRO L
PA N E L
GB
DOOR
DOOR
HANDLE
TOE-KICK
ADJUSTABLE FEET
DOOR
DETERGENT
DISPENSER
This is inside the
Always use the handle
to open the door (see
figure).
machine and may be
accessed by opening the
door.
For information relating
to detergents, please
refer to the chapter
entitled “Detergents
and laundry”.
1. pre-wash
compartment: use
powder detergent.
2. main wash
1
2
compartment: use
powder or liquid
detergent. If you intend
to use liquid detergent,
we recommend that it is
poured into the
compartment immediately before the wash cycle is
started.
compartment for additives: for fabric softener
or other liquid washing additives. Do not exceed the
maximum level indicated by the grille, and dilute
concentrated fabric softeners.
6
Control panel
TEMPERATURE
button
WAS H
C Y C L E
PHASE
icons
GB
PROGRAMME
knob and MEMO
buttons
START/PAUSE
button with indicator
light
SPIN SPEED
button
CHILD LOCK
button and indicator
light
E C O
indicator
light
O N - O F F/ CA N C E L
button with indicator light
OPTION
buttons
INFO
button
D O O R
L O C K
indicator light
DELAY TIMER
button
DISPLAY
ON-OFF/CANCEL button with indicator light
press the button briefly to switch the machine on
or off. The green indicator light shows that the
:
WASH CYCLE PHASE icons: these light up to
provide an indication of the progress of the wash
cycle (Wash
The text
- Rinse
- Spin
- Drying ).
lights up when the cycle has finished.
machine is switched on. To switch the washer-dryer
off during a wash cycle, press and hold the button
for approximately 2 seconds; pressing the button
quickly or accidentally will not switch the machine
off.
START/PAUSE button with indicator light: when
the green indicator light flashes slowly, press the
button to start the wash cycle. When the cycle has
started, the indicator light is illuminated in a fixed
manner. To pause the wash cycle, press the button
again; the indicator light will turn orange and begin
If the machine is switched off during a wash cycle,
the programme will be cancelled.
PROGRAMME knob: this can be rotated in both
directions. To set a more suitable programme,
please refer to the “Table of Programmes”.
The knob is locked into position during the wash
cycle.
to flash again. If the “Door Locked”
indicator
light is off, the porthole door may be opened. To
restart the wash cycle from the point at which it
was interrupted, press the button again.
DOOR LOCKED indicator light: this indicates
that the porthole door is locked. To open the door,
pause the wash cycle (see following page).
MEMO buttons: press and hold one of the buttons
to store a cycle with your own set preferences in
the memory of the machine. To recall a previously-
stored cycle, press the corresponding button.
CHILD LOCK
button and indicator light: this is
used to enable or disable the “Child lock” function, by
pressing the button for approximately 2 seconds. When
the indicator light is illuminated, the control panel is
locked. This avoids accidental changes being made to
the wash cycles, especially where children are at home.
TEMPERATURE button: press to decrease the
temperature: the value will be shown on the display.
SPIN CYCLE button: press to reduce the r.p.m.
value or to exclude the spin cycle completely: the
value will be shown on the display.
ECO indicator light: the
icon lights up when the
electricity saving reaches at least 10% (this can be
achieved by adjusting the wash cycle settings).
DELAYED START
button: press to set a
delayed start time for the selected programme.
The delay time will be shown on the display.
! When the machine is first switched on, you will be asked to
choose a language (Select Language appears on the display):
press the INFO button repeatedly until the required language
appears on the display. After 5 seconds the language
selection will be stored in the memory of the machine. If the
wrong language is selected by mistake, press and hold the
INFO and DELAYED START buttons simultaneously; this will
return the language selection menu to the display.
OPTION buttons: the name of the option will be shown
on the display when the corresponding button is
pressed. When the relevant indicator light illuminates,
this shows that the option has been selected.
INFO button: press the button to display information
relating to the selected wash cycle and options.
7
Running a wash cycle
NOTE: the first time you use the washer-dryer,
add detergent and run an empty 90°C cotton wash
cycle without the pre-wash phase.
Modifying the cycle settings.
GB
• Press the button to activate the option; the name
of the option will then appear on the display and
the corresponding indicator light will illuminate.
• Press the button again to deactivate the
option; the name of the option will then appear
on the display followed by the text OFF, and the
corresponding indicator light will switch off.
1. SWITCH THE MACHINE ON. Press the
button. All the indicator lights will illuminate for 1
second and the text OK will appear on the display;
the indicator light corresponding to the
button will then remain lit in a constant manner
and the START/PAUSE indicator light will flash.
! If the selected option is not compatible with the
set programme, the indicator light will flash and
the option will not be activated.
2. LOAD THE LAUNDRY. Open the porthole door.
Load the laundry, making sure you do not exceed
the maximum load value indicated by the display
and in the programme table on the following page.
! If the selected option is not compatible with
another option that has been selected previously,
the indicator light corresponding to the first option
selected will flash and only the second option will be
activated; the indicator light corresponding to the
active option will remain lit in a constant manner.
3. MEASURE OUT THE DETERGENT. Pull out the
detergent dispenser drawer and pour the
detergent into the relevant compartments as
described in "Description of the machine".
For advice as to the type of detergent to use for
! The options may affect the recommended load
value and/or the duration of the cycle.
each cycle, press the
button.
7. START THE PROGRAMME. Press the START/
PAUSE button. The corresponding indicator light
remains lit in a fixed manner and the porthole
door locks (the DOOR LOCKED indicator light
illuminates). During the wash cycle, the display
will show which stage is currently in progress and
the icon corresponding to each stage will illumi-
nate. To change a programme while a cycle is in
progress, pause the washer-dryer by pressing
the START/PAUSE button; then select the desired
cycle and press the START/PAUSE button again.
To open the door while a cycle is in progress
press the START/PAUSE button; if the DOOR
4. CLOSE THE PORTHOLE DOOR.
5. SELECT THE PROGRAMME. Turn the
PROGRAMME KNOB left or right, until the
required programme has been selected; the
name of the programme will appear on the
display. A temperature and spin speed is set for
each programme; these may be adjusted. The
recommended drum load level and the cycle
duration will also appear on the display.
6. PERSONALISE THE WASH CYCLE. Use the
relevant buttons on the control panel:
LOCK
indicator light switches off it is
Modify the temperature and/or the spin
speed. The machine automatically selects the
temperature and the maximum spin speed for the
programme set and these values may not be
possible to open the door. Press the START/
PAUSE button again to resatrt the programme
from the point at which it was interrupted.
increased. By pressing the
rature can be progressively reduced or even set
to cold wash “OFF”. By pressing the button, the
spin speed can be progressively reduced or even
eliminated altogether “OFF”. If the buttons are
pressed again the maximum values are restored.
button, the tempe-
8. PROGRAMME END. The text END lights up to
indicate that the programme has ended. The
porthole door may be opened immediately. If the
START/PAUSE button flashes, press the button
to end the cycle. open the door, unload the
laundry and switch off the machine.
! Exception: if the COTTON WHITES programme is
selected, the temperature can be increased up
to a value of 90°C.
! If you wish to cancel a cycle that has already
begun, press and hold the button. The cycle will
be stopped and the machine will switch off.
Setting a delayed start.
To set a delayed start for the selected
programme, press the corresponding button
repeatedly until the required delay period has
been reached. When this option has been
activated, the
symbol appears on the display.
To remove the delayed start option, press the
button until the display shows the text OFF; the
symbol will disappear.
8
Programmes and options
Table of Programmes
GB
Max.
Max.
tempera-
ture (°C)
Detergent
spin
speed
(r.p.m.)
Maximum Cycle
load (kg) duration
Icon Programme description
Drying
Fabric
softener
Washing
Everyday programmes
60°
(Max 90°)
COTTON WHITES
1200
8
l
l
l
COTTON WHITES: Heavily soiled whites and delicate colours.
COTTON COLOURFAST
40°
40°
40°
1200
1200
800
8
8
4
l
l
l
l
l
l
l
l
l
SYNTHETICS DELICATE
FASTWASH: Refreshes lightly soiled garments quickly (not
recommended for wool, silk or clothes that should be
washed by hand).
30°
800
3.5
l
l
l
Vigorous programmes
COTTON PREWASH: Removes stubborn stains.
(Add detergent to the relevant compartment).
90°
60°
1200
800
8
4
l
l
l
l
l
l
SYNTHETICS NON-DELICATES
Special programmes
SHIRTS
40°
30°
40°
60°
600
0
2
2
2
8
l
-
l
l
l
l
l
l
l
l
SILK: Washes silk and garments and lingerie.
WOOL: Washes wool, cashmere, etc.
BED&BATH: Washes bathroom laundry and bedlinen.
Drying programmes
800
1200
l
l
Drying cycle for cottons
Drying cycle for synthetics
Drying cycle for wool
-
-
-
-
-
-
-
-
-
-
-
-
6
4
l
l
l
1,5
Partial programmes
Rinse cottons
-
-
-
1200
1200
0
-
-
-
8
8
8
l
l
-
l
-
Fast Spin cottons
Pump out
-
The information contained in the table is purely indicative.
Extra Rinse
Wash options
This programme increases the efficiency of the
rinse phase and ensures that a greater amount of
detergent is removed. It is particularly
recommended for skin types that are sensitive to
detergents. We recommend this programme is used
when the washer-dryer is full or when a large
amount of detergent has been used.
Super Wash
This option guarantees a high-performance wash,
thanks to the use of a greater quantity of water
during the initial phase of the cycle and a longer
overall duration of the programme.
! It is not compatible with the Fastwash, Silk, Wool,
“Partial programmes” and “Drying programmes”.
! This option is not compatible with the Fastwash,
Fast Spin cottons, Pump out and “Drying
programmes”.
Reduce creases
If this option is selected, the wash and spin phases will be
adjusted accordingly so that fabric creasing is reduced.
At the end of the cycle the drum of the washer-dryer will
spin slowly; the “Reduce creases” and START/PAUSE
indicator lights will flash. To end the cycle, press the
START/PAUSE button or the “Reduce creases” button.
When using the Silk programme, the machine will end
the cycle while the laundry is soaking and the “Reduce
creases” and START/PAUSE indicator lights will flash.
To drain the water so that the laundry can be removed,
press the START/PAUSE button or the “Reduce
creases” button.
! This option is not compatible with the Fastwash,
Wool, Fast Spin cottons, Pump out and “Drying
programmes”.
9
Drying
GB
Table of drying times (guideline values)
Fabric type
Cotton
Load type
Max. load (kg)
Cupbprad
180
Hanger
170
Iron
160
160
145
Clothing of different sizes, Terry towels
Sheets, Shirts, Pyjamas, socks, etc.
Knitwear, Pullovers, etc.
6
4
Synthetics
Wool
180
170
1,5
165
155
Set the drying cycle
Press the button to set the desired drying type. Two options are available:
A - Based on the damp level of the dry clothes:
Iron: slightly damp clothes, easy to iron.
Hanger: ry clothes to put away.
Cupboard: very dry clothes, recommended for towelling and bathrobes.
B - Based on time: 40’ - 90’ - 180’ (max. 5 kg).
To remove the drying cycle, press the button until the display shows the text OFF.
If your laundry load to wash and dry is exceptionally in excess of the maximum load foreseen (see table of
drying times), perform the wash cycle, and when the programme is complete, divide up the garments and put
part of them back in the drum. Now follow the instructions provided for a “Dry only” cycle. Repeat this proce-
dure for the remainder of the load.
N.B.: a cooling-down period is always added to the end of each drying cycle.
Dry only
Turn the PROGRAMME knob to one of the drying settings (
select the desired drying type using the DRYING button
-
-
) depending on the type of fabric, then
.
10
Detergents and laundry
Detergent
Curtains: these should be folded and placed inside
the bag provided. Use the "Silk" programme.
GB
The type and quantity of detergent used depends on
the type of fabric (cotton, wool, silk...), its colour, the
temperature of the wash, the level of soiling and the
hardness of the water in the area.
Wool: Hotpoint is the only washer-dryer to have
obtained the prestigious Woolmark Platinum Care
mark of recognition (M.0508) from The Woolmark
Company, which certifies the machine washing of all
woollen garments, even those whose label states
Measuring out the detergent carefully will avoid
accidental spills and help to protect the environment:
although they may be biodegradable, detergents
contain elements that alter the balance of nature.
“hand wash only”
. The “Wool” programme
therefore offers you complete peace of mind when
washing all woollen garments, with great perfor-
mance guaranteed every time.
We recommend:
Bathroom laundry and bedlinen: this washer-
dryer can be used to wash any domestic laundry in a
single cycle called “BED&BATH” that optimises the
use of fabric softener while saving both time and
electricity. We recommend that you use a powder
detergent.
• the use of powder detergents for white cotton
garments and for pre-wash phases;
• the use of liquid detergents for delicate cotton
garments and for all programmes which run at a
low temperature;
• the use of liquid detergents for wool and silk.
Stubborn stains: stubborn stains should be
treated with solid soap before the garment is
washed (use the Cotton programme with pre-wash
phase).
! Do not use detergents when washing garments by
hand, because they create too much foam.
The detergent must be measured out into the
relevant compartment, or into the detergent
dosing ball which will be placed directly into the
drum of the machine. In this case the Cotton cycle
with pre-wash phase may not be selected.
Load-balancing system
Before every spin cycle, to avoid excessive
vibrations and to distribute the load in a uniform
manner, the drum rotates continuously at a speed
which is slightly faster than the normal washing
speed. If, after several attempts, the load is still
not evenly distributed, the machine spins at a lower
speed than the set frequency.
Preparing the laundry
! Unfold all items of laundry before placing them in
the machine.
• Divide the laundry according to type of material
(the symbol on the garment label) and colour,
making sure that whites are separated from
coloured garments.
If the load is excessively unbalanced, the washer-
dryer continues at distribution speed only instead
of the full spin speed.
In order to achieve better load distribution and
balance, we recommend that large and small
garments are mixed when placing the laundry in the
machine.
• Empty all pockets and check for loose buttons.
• Do not exceed the values indicated in the “Table
of Programmes”, which refer to the weight of the
laundry items when they are dry.
How much does your laundry weigh?
1 sheet
400 - 500 g
150 - 200 g
400 - 500 g
900 - 1200 g
150 - 250 g
400 - 500 g
150 - 200 g
1 pillowcase
1 tablecloth
1 bathrobe
1 towel
1 pair of jeans
1 shirt
Washing advice
Shirts: use a suitable programme to wash shirts
made from different fabrics and in different
colours. This will guarantee that these garments
are looked after properly.
Silk: use the relevant programme designed for all
silk garments. We recommend the use of a special
detergent for delicate garments.
11
Precautions and tips
! This machine was designed and manufactured in
compliance with cuurent international safety
standards. The following advice is provided for
safety reasons and should be read carefully.
remind the owner of their obligations regarding
separated waste collection.
GB
For more information relating to the correct
disposal of household appliances, owners should
contact their local authorities or appliance dealer.
General safety
Opening the door manually
• This appliance was designed for domestic use inside
the home and is not intended for commercial or
industrial use.
If it is not possible to open the porthole door due to
a powercut and you wish to hang out the laundry,
proceed as follows:
• The washer-dryer must be used by adults only, in
accordance with the instructions provided in this
booklet.
1. Remove the plug from the
electricity socket;
• Do not touch the machine when barefoot or with wet
or damp hands or feet.
2. Make sure that the water
level inside the machine is
lower than the door opening;
• When unplugging the appliance, always pull the plug
from the mains socket; do not pull on the cable.
• Do not touch the drained water as it may reach
extremely high temperatures.
if this is not the case
remove excess water using
the water outlet hose,
collecting it in a bucket as
shown in the figure;
• Never force the porthole door: doing so may damage
the safety lock mechanism designed to prevent the
door being opened accidentally.
• If the appliance breaks down, under no circumatances
must you attempt to carry out the repairs yourself.
• Keep children well away from the machine while it is in
operation.
3. Remove the covering
panel on the front of the
washer-dryer using a
screwdriver (see figure);
• If the machine must be moved, work in a group of two
or three people and handle it very carefully. Never
attempt to move the appliance without the help of
another person, because it is extremely heavy.
• Make sure that the drum is empty before loading
laundry into the appliance.
• During the drying phase, the door tends to get
quite hot.
4. Using the tab shown in
the figure, pull outwards
until the plastic brace
comes away; pull it
• Do not use the appliance to dry clothes that have
been washed with flammable solvents (e.g.
trichlorethylene).
downwards until you
hear a “click”, which
indicates that the door
is unlocked;
• Do not use the appliance to dry foam rubber or
similar elastomers.
• Make sure that the water tap is turned on during
the drying cycles.
Disposal
5. Open the door; if this
is still not possible,
repeat the process;
• When disposing of the packaging material: observe
local legislation so that the packaging may be reused.
• The European Directive 2002/96/EC relating to
Waste Electrical and Electronic Equipment
states that household appliances should not be
disposed of using the normal solid urban waste
cycle. Exhausted appliances should be collected
separately in order to optimise the cost of re-
using and recycling the materials inside the
machine, while preventing potential damage to
the atmosphere and to public health. The
6. Replace the kick strip, making sure that the
hooks are positioned in the right slots before
pushing the panel towards the machine.
crossed-out dustbin is marked on all products to
12
Care and maintenance
To access the pre-chamber:
Turning off the water and electricity
supplies
GB
1. Remove the kick strip
on the front of the
machine using a
• Turn off the water tap after every wash. This
limits wear and tear on the machine’s water
supply and prevents leaks.
screwdriver (see figure);
• Disconnect the appliance from the electricity
supply before cleaning it and before performing
any maintenance work on it.
Cleaning the machine
2. Position a container
collecting the drained
water (approximately 1.5
l) correctly (see figure);
3. Unscrew the cover,
turning it in an
The exterior of the appliance and all rubber parts
may be cleaned using a cloth soaked in warm soapy
water. Do not use solvents or abrasive products.
anticlockwise direction
(see figure);
Cleaning the detergent dispenser
drawer
To remove the drawer,
press the lever (1) and
pull it outwards (2) (see
figure).
4. Clean the inside thoroughly;
5. Screw the cover back on;
Wash the drawer under
running water; this
should be done regularly.
6. Replace the kick strip, making sure that the
hooks are positioned in the right slots before
pushing the panel towards the machine.
Checking the water inlet hose
Drum maintenance
Check the water inlet hose at least once a year. If
there are any cracks, replace it immediately: the
high water pressure used by the wash cycles could
cause a cracked hose to split open.
• Always leave the porthole door ajar to prevent
unpleasant odours from forming.
Cleaning the pump
The washer-dryer is fitted with a self-cleaning
pump which does not require regular maintenance.
However, it may be that small objects (coins,
buttons, etc.) fall into the pre-chamber that
protects the pump (the pump is located in the lower
part of this pre-chamber).
! Make sure that the wash cycle has finished and
remove the plug from the socket.
13
Troubleshooting
From time to time your machine may not operate as it should. Before calling for Assistance (see “Assistance”),
make sure that the problem cannot be resolved easily using the following list.
GB
Malfunction:
Possible causes / Solutions:
• The plug has not been inserted into the electrical socket, or it has not
been inserted far enough to make contact.
• There is no power in the house.
The washer-dryer
will not switch on.
• The porthole door has not been shut properly.
• The START/PAUSE button has not been pressed.
• The water tap has not been turned on.
The wash cycle
does not begin.
• The water inlet hose is not connected to the tap.
• The hose is kinked.
• The water tap has not been turned on.
• There is no water in the house.
The washer-dryer fails to fill
with water.
• The water pressure is insufficient.
• The START/PAUSE button has not been pressed.
The machine continuously fills
and drains water.
• The end of the outlet hose has not been fitted at a height between 65
and 100 cm from the floor (see “Installation”).
• The free end of the hose is underwater (see “Installation”).
• If If the dwelling is on one of the upper floors of a building, there may
be problems relating to water drainage, causing the washer-dryer to
load and drain water continuously. Special anti-draining valves are
available in shops and help to avoid this inconvenience.
• The water drainage systemis not fitted with a breather pipe.
The washer-dryer does not
drain or spin.
• The programme does not include a draining phase: some programmes
require manual draining (see “Programmes and options”).
• The “Easy Iron” option is enabled: to complete the programme, press
the START/PAUSE button (see “Programmes and options”).
• The outlet hose is bent (see “Installation”).
• The drainage duct is clogged.
• The drum was not unlocked properly when the appliance was installed (see “Installation”).
• The washer-dryer is not level (see “Installation”).
• The washer-dryer is trapped between cabinets and a wall (see “Installation”).
• The load is not balanced properly (see “Description of the machine”).
The washer-dryer vibrates
too much during the spin cycle.
• The water inlet hose is not screwed on to the tap correctly (see “Installation”).
• The detergent dispenser drawer is blocked (for instructions on how to
clean it, see “Care and maintenance”).
The washer-dryer leaks.
• The outlet hose has not been secured properly (see “Installation”).
• Switch off the machine and unplug the appliance; wait for
approximately 1 minute then switch it on again.
If the problem persists, contact Assistance.
The icons corresponding to
the “Phase in progress” flash
rapidly at the same time as
the ON/OFF indicator light.
• The detergent is not designed for machine washing (the packaging should state that
the product is “for washing by machine”, “for washing by hand or machine” or similar).
• Too much detergent was used.
There is too much foam.
• Follow the manual unlocking procedure (see “Precautions and tips”).
The washer-dryer door remains locked.
The washer-dryer does not dry.
• The appliance is not plugged into the socket, or not enough to make contact.
• There has been a power failure.
• The appliance door is not shut properly.
• A delayed start has been set.
• The DRYING cycle is on the OFF setting.
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Assistance
Guarantee
12 Months Parts and Labour Guarantee
GB
Your appliance has the benefit of our manufacturer’s guarantee, which covers the cost of
breakdown repairs for twelve months from the date of purchase.
This gives you the reassurance that if, within that time, your appliance is proven to be defective
because of either workmanship or materials, we will, at our discretion, either repair or replace the
appliance at no cost to you.
This guarantee is subject to the following conditions:
-
The appliance has been installed and operated correctly and in accordance with our
operating and maintenance instructions.
-
-
-
The appliance is used only on the electricity or gas supply printed on the rating plate.
The appliance has been used for normal domestic purposes only.
The appliance has not been altered, serviced, maintained, dismantled, or otherwise
interfered with by any person not authorised by us.
-
-
-
Any repair work must be undertaken by us or our appointed agent.
Any parts removed during repair work or any appliance that is replaced become our property.
The appliance is used in the United Kingdom or Republic of Ireland.
The guarantee does not cover:
-
Damage resulting from transportation, improper use, neglect or interference or as a result
of improper installation.
-
-
Replacement of any consumable item or accessory . These include but are not limited to: plugs,
cables, batteries, light bulbs, fluorescent tubes and starters, covers and filters.
Replacement of any removable parts made of glass or plastic.
THIS GUARANTEE WILL NOT APPLY IF THE APPLIANCE HAS BEEN USED IN COMMERCIAL
OR NON-DOMESTIC PREMISES.
5 Year Parts Guarantee
Hotpoint also offers you a free 5 year parts guarantee. This additional guarantee is conditional on
you registering your appliance with us and the parts being fitted by one of our authorised engineers.
There will be a charge for our engineer's time. To activate the extra parts warranty on your
appliance, simply call our registration line on 0870 6092094 (ROI 01 230 0800).
Extended Guarantees
We offer a selection of repair protection plans that enable you to fully cover yourself against the expense
of repair bills for the life of your policy. To find the ideal plan for you please call our advice line on
08709 088 088 (ROI 01 230 0233).
Free Helpdesk Service
We have a dedicated team who can provide free advice and assistance with your appliance if you
experience any technical difficulties within the first 90 days of ownership. Simply call our Hotpoint
Service Hotline on 08709 066 066 (ROI 0818 313 413) for telephone assistance, or, where
necessary, to arrange for an engineer to call. If we cannot resolve the technical problem we will
replace your machine or, if you prefer, give you your money back.
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195067280.01
01/2008
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Xerox Business Services
After Sales Service
No one is better placed to care for your Hotpoint appliance during the course of its
working life than us - the manufacturer.
GB
Essential Contact Information
Hotpoint Service
We are the largest service team in Europe offering you access to 400 skilled telephone advisors and
1100 fully qualified engineers on call to ensure you receive fast, reliable, local service.
UK: 08709 066 066
Republic of Ireland: 0818 313 413
Please note: Our advisors will require the following information:
Model number:
Serial number:
Parts and Accessories
We supply a full range of genuine replacement parts as well as accessory products that protect and
hygienically clean your appliance to keep it looking good and functioning efficiently throughout its life.
UK: 08709 077 077
Republic of Ireland: 0818 313 413
Appliance Registration
We want to give you additional benefits of Hotpoint ownership. To activate your free 5 year parts
guarantee you must register your appliance with us.
UK: 0870 6092094
Republic of Ireland: 01 230 0800
Indesit Company UK Ltd. Morley Way, Peterborough, PE2 9JB
Indesit Company Unit 49 Airways Industrial Estate,Dublin 17
Recycling & Disposal Information
As part of Hotpoint's continued commitment to helping the environment, Hotpoint reserves the right
to use quality, recycled components to keep down customer costs and minimise material wastage.
Please dispose of packaging and old appliances carefully. To minimise the risk of injury to children,
remove the door, plug and cut the mains cable off flush with the appliance. Dispose of these parts
separately to ensure that the appliance can no longer be plugged into a mains socket, and the door
cannot be locked shut.
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