Instructions for use
WASHING MACHINE
Contents
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Installation, 2-3-4-5
Unpacking and levelling
Electric and water connections
The first wash cycle
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English, 1
Technical details
Washing machine description, 6-7
Control pane
Display
Starting and Programmes, 8
Briefly: how to start a programme
Programme table
Personalisations, 9
Setting the spin cycle
Setting the temperature
Setting the delay Timer
Functions
HVF 344
Detergents and laundry, 10
Detergent dispenser
Preparing your laundry
Special items
Woolmark Platinum Care
Precautions and advice, 11
General safety
Disposal
Saving energy and respecting the environment
Care and maintenance, 12
Cutting off the water or electricity supply
Cleaning your appliance
Cleaning the detergent dispenser
Caring for your appliance door and drum
Cleaning the pump
Checking the water inlet hose
Troubleshooting, 13
Assistance, 14
1
Connecting the drain hose
Connect the drain
Your appliance is now supplied with a 13 amp fused
plug it can be plugged into a 13 amp socket for
immediate use. Before using the appliance please
read the instructions below.
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hose, without bending
it, to a draining duct or
a wall drain situated
between 65 and 100 cm
from the floor;
WARNING - THIS APPLIANCE MUST BE EARTHED.
THE FOLLOWING OPERATIONS SHOULD BE
CARRIED OUT BY A QUALIFIED ELECTRICIAN.
65 - 100 cm
Replacing the fuse:
When replacing a faulty fuse, a 13 amp ASTA
approved fuse to BS 1362 should always be used,
and the fuse cover re-fitted. If the fuse cover is
lost, the plug must not be used until a
replacement is obtained.
alternatively, place it
over the edge of a
basin, sink or tub,
Replacement fuse covers:
If a replacement fuse cover is fitted, it must be of
the correct colour as indicated by the coloured
marking or the colour that is embossed in words
on the base of the plug. Replacements can be
obtained directly from your nearest Service
Depot.
fastening the duct
supplied to the tap
(see figure). The free
end of the hose should
not be underwater.
Removing the plug:
If your appliance has a non-rewireable moulded
plug and you should wish to re-route the mains
cable through partitions, units etc., please ensure
that either:
! We advise against the use of hose extensions; in
case of absolute need, the extension must have
the same diameter as the original hose and must
not exceed 150 cm in length.
the plug is replaced by a fused 13 ampere re-
wearable plug bearing the BSI mark of approval.
or:
Electric connection
the mains cable is wired directly into a 13 amp
cable outlet, controlled by a switch, (in compliance
with BS 5733) which is accessible without moving
the appliance.
Before plugging the appliance into the mains
socket, make sure that:
• the socket is earthed and in compliance with
the applicable law;
Disposing of the plug:
Ensure that before disposing of the plug itself,
you make the pins unusable so that it cannot be
accidentally inserted into a socket.
• the socket is able to sustain the appliance's
maximum power load indicated in the Technical
details table (on the page 5);
Instructions for connecting cable to an alternative
plug:
• the supply voltage is included within the values
indicated on the Technical details table
(on the page 5);
Important: the wires in the mains lead are
coloured in accordance with the following code:
Green & Yellow Earth
• the socket is compatible with the washing
machine's plug. If this is not the case, replace
the socket or the plug.
B l u e
B r o w n
Neutral
L i v e
3
The first wash cycle
As the colours of the wires in the lead may not
correspond with the coloured markings identifyng
the terminals in your plug, proceed as follows:
Connect Green & Yellow wire to terminal marked E
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Once the appliance has been installed, and before
you use it for the first time, run a wash cycle with
detergent and no laundry, setting the A
or
or coloured Green or Green & Yellow.
programme without a pre-wash cycle.
Connect Brown wire to terminal marked L or
coloured Red.
Connect Blue wire to terminal marked N or
coloured Black.
If a 13 amp plug (BS 1363) is used it must be fitted
with a 13 amp fuse, either in the plug or adaptor or
at the distribution board.
If you are in any doubt the electrical supply to your
machine, consult a qualified electrician before use.
How to connect an alternative plug:
The wires in this mains lead are coloured in
accordance with the following code:
BLUE
BROWN
GREEN & YELLOW
NEUTRAL (N)
LIVE (L)
EARTH (E)
Disposing of the appliance:
When disposing of the appliance please remove
the plug by cutting the mains cable as close as
possible to the plug body and dispose of it as
described above.
GREEN &
YELLOW
13 ampere fuse
BROWN
CROSS-BAR
CORD GRIP
BLUE
! The washing machine should not be installed in an
outdoor environment, not even when the area is
sheltered, because it may be very dangerous to
leave it exposed to rain and thunderstorms.
! When the washing machine is installed, the mains
socket must be within easy reach.
! Do not use extensions or multiple sockets.
! The power supply cable must never be bent or
dangerously compressed.
! The power supply cable must only be replaced by
an authorised serviceman.
Warning! The company denies all liability if and
when these norms are not respected.
4
Technical details
Model
HVF 344
59.5 cm wide
85 cm high
Dimensions
Capacity
52.5 cm deep
from 1 to 6 kg
Electric
please refer to the technical data
plate fixed to the machine
connections
maximum pressure 1 MPa (10 bar)
minimum pressure 0.05 MPa (0.5 bar)
drum capacity 46 litres
Water
connections
Spin speed
up to 1400 rpm
Control
programmes
according to
EN 60456
directive
programme C; temperature 60°C;
run with a load of 6 kg.
This appliance is compliant with the
following European Community
Directives:
- 73/23/CEE of 19/02/73
(Low Voltage) and subsequent
amendments
- 89/336/CEE of 03/05/89
(Electromagnetic Compatibility) and
subsequent amendments
- 2002/96/CE
5
Washing machine description
Control panel
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FUNCTION
buttons
START/STOP
button
Display
Control knob
Detergent dispenser
SPIN
VARIATION
CHILD
LOCK
TEMPERATURE
VARIATION
DELAY
TIMER
START/RESET
button
Detergent dispenser to add detergent and
fabric softener (see page 10).
CHILD LOCK key. To lock all the keys on the wash-
ing machine during operation or during Stand-by
mode.
FUNCTION buttons to select the functions
available. The button corresponding to the
function selected will remain on.
Display to programme the washing machine and
follow the wash cycle progress (see opposite page).
SPIN VARIATION button to adjust the spin
speed or exclude it altogether (see page 9).
START/STOP button to turn the washing
machine on and off (see page 8).
TEMPERATURE VARIATION button to adjust
the wash temperature (see page 9).
START/RESET button to start the programmes
or cancel any incorrect settings (see page 8).
DELAY TIMER button to delay the start of the
set programme for a maximum period of 24 hours
(see page 9).
Control knob to select the wash programmes.
The retractable control knob: press the centre of
the knob for it to pop out. The knob stays still
during the cycle.
Note: to avoid excessive vibrations, before every spin cycle the machine distributes the load in a uniform
manner by continuously rotating the drum at a speed which is slightly faster than the normal washing speed.
When, despite repeated attempts, the load is still not evenly distributed, the machine spins at a lower speed
than the set frequency.
If the load is excessively unbalanced, the machine attempts to distribute it instead of spinning.
The balancing attempts may extend the total duration of the cycle, up to a maximum of 10 minutes.
6
Display
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In addition to being a practical tool to programme your appliance (see page 9), the display provides useful
information concerning the wash cycle and status.
Once you have pressed the START/RESET button to
start the programme, the display will indicate the
amount of time left until the end of the wash cycle.
If a delayed start has been set (using the Delay
Timer, see page 9), the delay time will be indicated on
the display.
The following information is displayed during the
wash cycle:
Cycle phase under way:
Pre-wash
Wash cycle
Rinse
Spin cycle
Customised functions and options:
To select functions and options, see below and on
page 9.
Buzzer:
Your washing machine comes with a buzzer, which will
inform you of the various functions being carried
out, or of any malfunctions: incompatibility, option/
programme keys, start, end of cycle, reset.
Child lock:
For your safety and that of your children, you can block all the keys during the machine's operation or
during waiting position (delayed start - Stand-by) by pressing the function key for 2 seconds.
To disable this function, hold the same button down for 4 seconds.
Door lock:
If the symbol is on, the washing machine door is locked to prevent it from being opened accidentally. To
avoid any damages, wait for the symbol to switch itself off before you open the appliance door.
This model is fitted with a device that allows you to open the appliance door during some of the programme
phases. This is possible when the symbol is not on.
At the end of the programme, the word END is displayed.
! In the event of an anomaly, an error code will appear, such as: F-01, (see page 13).
7
Starting and Programmes
4. Add the detergent and any fabric softener
(see page 10).
5. Select any function (see page 9).
6. Start he programme by pressing the START/
RESET button.
Briefly: starting a programme
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1. Turn the washing machine on by pressing button
.
All the icons will light up for a few seconds and
then go off.
2. Load your laundry into the washing machine and
shut the appliance door.
To cancel it, keep the START/RESET button
pressed for at least 2 seconds.
3. Set the knob to the desired programme. The
estimated duration of the selected programme
is displayed. The temperature and spin speed
are automatically set according to the
programme (to change them, see page 9).
7. When the programme has ended, the word END is
displayed. Take out your laundry and leave the
appliance door ajar to allow the drum to dry
thoroughly.
8. Turn the washing machine off by pressing button
.
Programme table
Cycle
length
(minutes)
Detergent
Program- Wash
mes
Fabric
softener
Type of fabric and degree of soil
Description of wash cycle
temp.
Pre-
wash
Wash
Cottons
Extremely soiled whites
(sheets, tablecloths, etc.)
Pre-wash, wash cycle, rinse cycles,
intermediate and final spin cycles
A
B
C
D
E
160
143
115
85
Max
Max
•
•
•
•
•
•
•
•
•
•
•
Extremely soiled whites
(sheets, tablecloths, etc.)
Wash cycle, rinse cycles, intermediate
and final spin cycles
Heavily soiled whites and fast
colours
Wash cycle, rinse cycles, intermediate
and final spin cycles
60°C
40°C
30°C
Heavily soiled whites and fast
colours
Wash cycle, rinse cycles, intermediate
and final spin cycles
Slightly soiled whites and delicate
colours (shirts, jumpers, etc.)
Wash cycle, rinse cycles, intermediate
and final spin cycles
77
Synthetics
Heavily soiled fast colours
(baby linen, etc.)
Wash cycle, rinse cycles, anti-crease
or delicate spin cycle
F
G
H
J
92
86
76
30
60°C
50°C
40°C
30°C
•
•
•
•
•
•
•
•
Heavily soiled fast colours
(baby linen, etc.)
Wash cycle, rinse cycles, anti-crease
or delicate spin cycle
Delicate colours (all types of
slightly soiled garments)
Wash cycle, rinse cycles, anti-crease
or delicate spin cycle
Delicate colours (all types of
slightly soiled garments)
Wash cycle, rinse cycles and delicate
spin cycle
Wool
Wash cycle, rinse cycles and delicate
spin cycle
Wool
K
L
42
52
40°C
30°C
•
•
•
•
Very delicate fabrics
(curtains, silk, viscose, etc.)
Wash cycle, rinse cycles, anti-crease
or draining cycle
PARTIAL PROGRAMMES
Rinses & Fast Spin
Rinses & Slow Spin
Fast Spin
M
N
P
Rinse cycles and spin cycle
Rinse cycles, anti-crease or draining
Draining and heavy duty spin cycle
Draining and delicate spin cycle
Draining
•
•
Slow Spin
Q
R
Pump Out
N o t e s
For the anti-crease function: see Easy iron, opposite page.The information contained in the table is purely indicative.
Special programme
Delicates (programme J for Synthetics) is designed to wash lightly soiled garments in a short amount of time: it
only lasts 30 minutes and allows you to save on both time and energy. By setting this programme (J at 30°C), you
can wash different fabrics together (except for woollen and silk items), with a maximum load of 3 kg.
We recommend the use of liquid detergent.
8
Personalisations
Setting the spin cycle
If, when the appliance is switched on, the KNOB is positioned on
a programme with a spin cycle, a fixed appears. Press
button and the maximum spin speed allowed for the
programme set will be displayed, and the icon flashes.
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Press it again and the values lower until they reach OFF, which
indicates that the spin cycle has been excluded (press it again
to go back to the maximum value); stop on the desired speed,
after approximately 2 seconds the setting is accepted: the
symbol remains fixed. The spin cycle setting is enabled with
all the programmes except for L and the Pump out cycle.
Option buttons
Setting the temperature
If, when the appliance is switched on, the KNOB is positioned on a programme for which the temperature
needs to be regulated, a fixed
programme set will be displayed and the
appears. Press button
and the maximum temperature allowed for the
icon flashes. Press it again and the temperature lowers until it
reaches OFF, which indicates a cold wash cycle (press it again to go back to the maximum value); stop on the
desired value, after approximately 2 seconds the setting is accepted: the symbol
The temperature adjustment is enabled with all wash programmes.
remains fixed.
Setting the delay Timer
Press the button
and you will see the word OFF on the display, while the relative symbol flashes.
Press the button again and "1h" appears, that is, a delay of one hour (this can reach up to 24h); stop on the
"desired" delay; after approximately 2 seconds the setting is accepted, following which, the time for the set
programme appears on the display and the symbol
remains on.
If you now press the START/RESET button, the set "delay" appears; this decreases every hour until the start
of the cycle. In this phase, the "delay" can only be modified by decreasing it.
The Delay Timer regulation is enabled with all programmes.
Child Lock (see page 7).
Functions
To enable a function:
1. press the button corresponding to the desired function, according to the table below;
2. the function is enabled when the corresponding button is illuminated.
Note: The rapid flashing of the button indicates that the corresponding function cannot be selected for the
programme set.
If you set a function that is incompatible with another function you selected previously, only the last one
selected will be enabled.
Enabled with
programmes:
Function
Effect
Comments
Allows for an
impeccable wash,
visibly whiter
than a standard
Class A wash.
A, B, C, D,
E, F, G, H
This function is incompatible with the QUICK WASH function.
Super
Wash
This option
reduces the
amount of
creasing on
fabrics, making
them easier to
iron.
When this function is set, programmes F, G, H, L, N will end with
the laundry left to soak (Anti-crease) and the Rinse cycle
phase LED will flash.
- to conclude the cycle, press the START button;
- to run the draining cycle alone, set the knob to the relative
programme (R) and press the START button.
All
programmes
except for
A, B, J, K, R
Easy Iron
Cuts the
duration of the
wash cycle by
30%.
A, B, C, D,
E, F, G, H
This function is incompatible with the SUPER WASH function.
Quick
Wash
9
Detergents and laundry
Detergent dispenser
Special items
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Good washing results also depend on the correct
dose of detergent: adding too much detergent
won't necessarily make for a more efficient wash,
and may in fact cause build up on the interior of
your appliance and even pollute the environment.
Curtains: fold curtains and place them in a pillow
case or mesh bag. Wash them separately without
exceeding half the appliance load. Use programme
L which excludes the spin cycle automatically.
Quilted coats and windbreakers: if they are
padded with goose or duck down, they can be
machine-washed. Turn the garments inside out
and load a maximum of 2-3 kg, repeating the rinse
cycle once or twice and using the delicate spin
cycle.
Open up the detergent
dispenser and pour in
the detergent and
fabric softener, as
follows.
Trainers: remove any mud. They can be washed
together with jeans and other tough garments,
but not with whites.
1
2
3
Wool: for best results, use a specific detergent,
taking care not to exceed a load of 1,5 kg.
Woolmark Platinum Care
compartment 1: Detergent for pre-wash
(powder)
As gentle as a hand wash.
Hotpoint sets a new standard of superior
performance that has been endorsed by
The Woolmark Company with the prestigious
Woolmark Platinum Care brand. Look for the
Woolmark Platinum Care logo on the washing
machine to ensure you can safely and effectively
wash wool garments labelled as "hand wash"
(M.0303):
compartment 2: Detergent for the wash
cycle (powder or liquid)
Liquid detergent should only be poured in
immediately prior to the wash cycle start.
compartment 3: Additives (fabric softeners, etc.)
The fabric softener should not overflow from the grid.
! Do not use hand wash detergent because it may
form too much foam.
Set programme K for all "Hand wash"
(max 1,5 kg) garments, using the appropriate
detergent.
Preparing your laundry
• Divide your laundry according to:
- the type of fabric/the symbol on the label.
- the colours: separate coloured garments
from whites.
• Empty all pockets and check for loose buttons.
• Do not exceed the weight limits stated below,
which refer to the weight when dry:
Sturdy fabrics: max 6 kg
Synthetic fabrics: max 2.5 kg
Delicate fabrics: max 2 kg
Wool: max 1,5 kg
How much does your laundry weigh?
1 sheet 400-500 g
1 pillow case 150-200 g
1 tablecloth 400-500 g
1 bathrobe 900-1,200 g
1 towel 150-250 g
10
Precautions and advice
! The washing machine was designed and built in
compliance with the applicable international
safety regulations. The following information is
provided for your safety and should consequently
be read carefully.
recovery and recycling of the materials they
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contain and reduce the impact on human health
and the environment. The crossed out "wheeled
bin” symbol on the product reminds you of your
obligation, that when you dispose of the
appliance it must be separately collected.
Consumers should contact their local authority
or retailer for information concerning the
correct disposal of their old appliance.
General safety
• This appliance has been designed for non-
professional, household use and its functions
must not be changed.
Saving energy and respecting the
environment
• This washing machine should only be used by
adults and in accordance with the instructions
provided in this manual.
Environmentally-friendly technology
If you only see a little water through your
appliance door, this is because thanks to the
latest Hotpoint technology, your washing machine
only needs less than half the amount of water to
get the best results: an objective reached to
respect the environment.
• Never touch the washing machine when
barefoot or with wet or damp hands or feet.
• Do not pull on the power supply cable to unplug
the appliance from the electricity socket. Pull
the plug out yourself.
Saving on detergent, water, energy and time
• To avoid wasting resources, the washing
machine should be used with a full load. A full
load instead of two half loads allows you to save
up to 50% on energy.
• Do not open the detergent dispenser while the
appliance is in operation.
• Do not touch the drain water as it could reach
very high temperatures.
• Never force the washing machine door: this
could damage the safety lock mechanism
designed to prevent any accidental openings.
• The pre-wash cycle is only necessary on
extremely soiled garments. Avoiding it will save
on detergent, time, water and between 5 and
15% energy.
• In the event of a malfunction, do not under any
circumstances touch internal parts in order to
attempt repairs.
• Treating stains with a stain remover or leaving
them to soak before washing will cut down the
need to wash them at high temperatures. A
programme at 60°C instead of 90°C or one at
40°C instead of 60°C will save up to 50% on
energy.
• Always keep children well away from the
appliance while in operation.
• The appliance door tends to get quite hot during
the wash cycle.
• Use the correct quantity of detergent
depending on the water hardness, how soiled
the garments are and the amount of laundry
you have, to avoid wastage and to protect the
environment: despite being biodegradable,
detergents do contain ingredients that alter
the natural balance of the environment. In
addition, avoid using fabric softener as much as
possible.
• Should it have to be moved, proceed with the
help of two or three people and handle it with
the utmost care. Never try to do this alone,
because the appliance is very heavy.
• Before loading your laundry into the washing
machine, make sure the drum is empty.
Disposal
• If you use your washing machine from late in the
afternoon until the early hours of the morning,
you will help reduce the electricity board's peak
load. The Delay Timer option (see page 9) helps
to organise your wash cycles accordingly.
• Disposing of the packaging material:
observe local regulations, so the packaging can
be re-used.
• The European Directive 2002/96/EC on Waste
Electrical and Electronic Equipment, requires
that old household electrical appliances must
not be disposed of in the normal unsorted
municipal waste stream. Old appliances must be
collected separately in order to optimise the
• If your laundry has to be dried in a tumble dryer,
select a high spin speed. Having the least water
possible in your laundry will save you time and
energy in the drying process.
11
Care and maintenance
Cutting off the water or electricity
supply
Cleaning the pump
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The washing machine is fitted with a self-cleaning
pump that does not require any maintenance.
Sometimes, small items (such as coins or buttons)
may fall into the pre-chamber that protects the
pump, situated in the lower part of the same.
•
Turn off the water tap after every wash. This
will limit the wear of your appliance's water
system and also prevent leaks.
•
Unplug your appliance when cleaning it and
during all maintenance operations.
! Make sure the wash cycle has ended and unplug
the appliance.
Cleaning your appliance
To access the pre-chamber:
The exterior and rubber parts of your appliance can
be cleaned with a soft cloth soaked in lukewarm
soapy water. Do not use solvents or abrasives.
1. using a screwdriver,
remove the cover panel
on the lower front of
the washing machine
(see figure);
Cleaning the detergent dispenser
Remove the dispenser
1
by raising it and pulling
it out (see figure).
Wash it under running
water; this operation
should be repeated
frequently.
2. unscrew the lid
rotating it anti-
clockwise (see figure):
a little water may
trickle out. This is
perfectly normal;
2
Caring for your appliance door and
drum
•
Always leave the appliance door ajar to prevent
unpleasant odours from forming.
3. clean the interior thoroughly;
4. screw the lid back on;
5. reposition the panel, making sure the hooks are
securely in place before you push it onto the
appliance.
Checking the water inlet hose
Check the water inlet hose at least once a year. If
you see any cracks, replace it immediately: during
the wash cycles, water pressure is very strong
and a cracked hose could easily split open.
! Never use hoses that have already been used.
12
Troubleshooting
Your washing machine could fail to work. Before calling for Assistance (see page 14), make sure the problem
can't easily be solved by consulting the following list.
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Possible causes/Solution:
Problem
• The appliance is not plugged into the socket, or not enough to
make contact.
• There has been a power failure.
The washing machine won't
s t a r t .
• The appliance door is not shut properly (the word DOOR is displayed).
• The
The wash cycle won't start.
button has not been pressed.
• The START/RESET button has not been pressed.
• The water tap is not turned on.
• A delayed start has been set (using the Delay Timer, see page 9).
• The water inlet hose is not connected to the tap.
• The hose is bent.
The washing machine fails to
load water (The wording H2O
is displayed).
• The water tap is not turned on.
• There is a water shortage.
• The water pressure is insufficient.
• The START/RESET button has not been pressed.
• The drain hose is not fitted between 65 and 100 cm from the floor
(see page 3).
The washing machine
continuously loads and
unloads water.
• The free end of the hose is underwater (see page 3).
• The wall drainage system doesn't have a breather pipe.
If the problem persists even after these checks, turn off the water tap,
switch the appliance off and call for Assistance. If the dwelling is on one of
the upper floors of a building, there may be drain trap problems causing the
washing machine to load and unload water continuously. In order to avoid
such an inconvenience, special anti-drain trap valves are available in shops.
• The programme does not foresee the draining: some programmes
require enabling the draining manually (see page 8).
• The “Easy iron” funcion is enabled: to complete the programme,
press the START/RESET button (see page 9).
The washing machine does not
drain or spin.
• The drain hose is bent (see page 3).
• The drain duct is clogged.
• The drum was not unblocked correctly during installation (see page 2).
• The washing machine is not level (see page 2).
• The washing machine is closed in between furniture cabinets and
the wall (see page 2).
The washing machine vibrates
too much during the spin
c y c l e .
• The water inlet hose is not screwed on correctly (see page 2).
• The detergent dispenser is obstructed (to clean it, see page 12).
• The drain hose is not secured properly (see page 3).
The washing machine leaks.
• Switch off the machine and unplug the appliance; wait for
approximately 1 minute then switch it on again.
If the problem persists, contact Assistance.
In the event of an anomaly, an
error code will appear, such
as: F-01.
• The detergent is not suitable for machine washing (it should bear the
definition "for washing machines" or "hand and machine wash", or the like).
• You used too much detergent.
There is too much foam.
13
Assistance
Guarantee
12 Months Parts and Labour Guarantee
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Your appliance has the benefit of our manufacturer’s guarantee, which covers the cost of
breakdown repairs for twelve months from the date of purchase.
This gives you the reassurance that if, within that time, your appliance is proven to be defective
because of either workmanship or materials, we will, at our discretion, either repair or replace the
appliance at no cost to you.
This guarantee is subject to the following conditions:
-
The appliance has been installed and operated correctly and in accordance with our
operating and maintenance instructions.
-
-
-
The appliance is used only on the electricity or gas supply printed on the rating plate.
The appliance has been used for normal domestic purposes only.
The appliance has not been altered, serviced, maintained, dismantled, or otherwise
interfered with by any person not authorised by us.
-
-
-
Any repair work must be undertaken by us or our appointed agent.
Any parts removed during repair work or any appliance that is replaced become our property.
The appliance is used in the United Kingdom or Republic of Ireland.
The guarantee does not cover:
-
Damage resulting from transportation, improper use, neglect or interference or as a result
of improper installation.
-
-
Replacement of any consumable item or accessory . These include but are not limited to: plugs,
cables, batteries, light bulbs, fluorescent tubes and starters, covers and filters.
Replacement of any removable parts made of glass or plastic.
THIS GUARANTEE WILL NOT APPLY IF THE APPLIANCE HAS BEEN USED IN COMMERCIAL
OR NON-DOMESTIC PREMISES.
5 Year Parts Guarantee
Hotpoint also offers you a free 5 year parts guarantee. This additional guarantee is conditional on
you registering your appliance with us and the parts being fitted by one of our authorised engineers.
There will be a charge for our engineer's time. To activate the extra parts warranty on your
appliance, simply call our registration line on 0870 6092094 (ROI 01 230 0800).
Extended Guarantees
We offer a selection of repair protection plans that enable you to fully cover yourself against the expense
of repair bills for the life of your policy. To find the ideal plan for you please call our advice line on
08709 088 088 (ROI 01 230 0233).
Free Helpdesk Service
We have a dedicated team who can provide free advice and assistance with your appliance if you
experience any technical difficulties within the first 90 days of ownership. Simply call our Hotpoint
Service Hotline on 08709 066 066 (ROI 0818 313 413) for telephone assistance, or, where
necessary, to arrange for an engineer to call. If we cannot resolve the technical problem we will
replace your machine or, if you prefer, give you your money back.
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After Sales Service
No one is better placed to care for your Hotpoint appliance during the course of its
working life than us - the manufacturer.
Essential Contact Information
Hotpoint Service
We are the largest service team in Europe offering you access to 400 skilled telephone advisors and
1100 fully qualified engineers on call to ensure you receive fast, reliable, local service.
UK: 08709 066 066
Republic of Ireland: 0818 313 413
Please note: Our advisors will require the following information:
Model number:
Serial number:
Parts and Accessories
We supply a full range of genuine replacement parts as well as accessory products that protect and
hygienically clean your appliance to keep it looking good and functioning efficiently throughout its life.
UK: 08709 077 077
Republic of Ireland: 0818 313 413
Appliance Registration
We want to give you additional benefits of Hotpoint ownership. To activate your free 5 year parts
guarantee you must register your appliance with us.
UK: 0870 6092094
Republic of Ireland: 01 230 0800
Indesit Company UK Ltd. Morley Way, Peterborough, PE2 9JB
Indesit Company Unit 49 Airways Industrial Estate,Dublin 17
Recycling & Disposal Information
As part of Hotpoint's continued commitment to helping the environment, Hotpoint reserves the right
to use quality, recycled components to keep down customer costs and minimise material wastage.
Please dispose of packaging and old appliances carefully. To minimise the risk of injury to children,
remove the door, plug and cut the mains cable off flush with the appliance. Dispose of these parts
separately to ensure that the appliance can no longer be plugged into a mains socket, and the door
cannot be locked shut.
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