Instructions for Installation and Use
Top Loading
Washing machine
Model WT 400
Installation
! Keep this instruction manual in a safe place for
future reference. Should the appliance be sold,
transferred or moved, make sure the instruction
manual accompanies the washing machine to
inform the new owner as to its operation and
features.
Levelling your appliance correctly will provide it with GB
stability and avoid any vibrations, noise and shifting
during operation. If it is placed on a fitted or loose
carpet, adjust the feet in such a way as to allow
enough room for ventilation beneath the washing
machine.
! Keep this instruction manual in a safe place for
future reference. Should the appliance be sold,
transferred or moved, make sure the instruction
manual accompanies the washing machine to inform
the new owner as to its operation and features.
! Read these instructions carefully: they contain
vital information on installation, use and safety.
Unpacking and levelling
! Read these instructions carefully: they contain
vital information on installation, use and safety.
Unpacking
1. Unpack the washing
machine.
Electric and water connections
2. Check whether the
washing machine has
been damaged during
transport. If this is
the case, do not
Connecting the water inlet hose
1. Connect the supply
pipe to the water mains
using a gas 3/4
attachment, fitting the
rubber gaskets and the
filters supplied with the
appliance and ensuring
that they are firmly
install it and contact
your retailer.
3. Remove the four
protective screws
and the rubber
tightened to the taps.
washer with the
respective spacer,
situated on the rear
The water supply pipe
marked WHITE must be
connected to the cold
water tap; the pipe marked RED must be connec-
ted to the hot water tap.
of the appliance (see figure).
Before making the connections, allow the water to
run freely until it is perfectly clear.
4. Seal the gaps using the plastic plugs provided.
5. Keep all the parts: you will need them again if
the washing machine needs to be moved to
another location.
2. Connect the other angled end of the water inlet
hoses to the washing machine, screwing them onto
the appliance's cold and hot water inlets, situated on
the top right-hand side and in the low part of the
rear of the appliance (see figure aside).
Warning: should the screws be re-used, make sure
you fasten the shorter ones at the top.
Cold Water Adaptor.
If you have no hot water
supply or your water
pressure is low... you can
use a Y cold fill adaptor
(see above figure).
Warning. Do not
connect appliance to a
single outlet
instantaneous water
heater.
! Packaging materials are not children's toys.
Levelling
1. Install the washing
machine on a flat
sturdy floor, without
resting it up against
walls, furniture
cabinets or other.
2. If the floor is not
3. Make sure there are
no kinks or bends in the
hose.
perfectly level, com-
pensate for any
unevenness by
! The water pressure at the tap must be within the
values indicated in the Technical details table (on
the next page).
tightening or loosening
the adjustable front feet (see figure); the angle of
inclination, measured according to the worktop,
must not exceed 2°.
! If the water inlet hose is not long enough, contact
a specialist store or an authorised serviceman.
3
Installation
GB
WARNING.
Connecting the drain
hose
THIS APPLIANCE MUST BE EARTHED.
THE FOLLOWING OPERATIONS SHOULD BE
CARRIED OUT BY A QUALIFIED ELECTRICIAN.
Connect the drain
hose, without bending
it, to a draining duct or
a wall drain situated
between 65 and 100 cm
from the floor;
Replacing the fuse:
65 - 100 cm
When replacing a faulty fuse, a 13 amp ASTA
approved fuse to BS 1362 should always be used,
and the fuse cover re-fitted. If the fuse cover is
lost, the plug must not be used until a replacement
is obtained.
Replacement fuse covers:
If a replacement fuse cover is fitted, it must be of
the correct colour as indicated by the coloured
marking or the colour that is embossed in words on
the base of the plug. Replacements can be obtained
directly from your nearest Service Depot.
alternatively, place it
over the edge of a
basin, sink or tub,
fastening the duct
supplied to the tap
(see figure). The free
Removing the plug:
If your appliance has a non-rewireable moulded plug
and you should wish to re-route the mains cable
through partitions, units etc., please ensure that
either:
end of the hose should not be underwater.
the plug is replaced by a fused 13 ampere re-
wearable plug bearing the BSI mark of approval.
or:
! We advise against the use of hose extensions; in
case of absolute need, the extension must have
the same diameter as the original hose and must
not exceed 150 cm in length.
the mains cable is wired directly into a 13 amp
cable outlet, controlled by a switch, (in compliance
with BS 5733) which is accessible without moving
the appliance.
Electric connection
Disposing of the plug:
Ensure that before disposing of the plug itself, you
make the pins unusable so that it cannot be
accidentally inserted into a socket.
Before plugging the appliance into the mains
socket, make sure that:
• the socket is earthed and in compliance with
the applicable law;
Instructions for connecting cable to an alternative plug:
Important: the wires in the mains lead are coloured
in accordance with the following code:
• the socket is able to sustain the appliance's
maximum power load indicated in the Technical
details table (see page 5);
Green
Blue
Brown
&
YellowEarth
Neutral
Live
• the supply voltage is included within the values
indicated on the Technical details table
(see page 5);
As the colours of the wires in the lead may not
correspond with the coloured markings identifyng
the terminals in your plug, proceed as follows:
• the socket is compatible with the washing
machine's plug. If this is not the case, replace
the socket or the plug.
-Connect Green & Yellow wire to terminal marked E
or
or coloured Green or Green & Yellow.
-Connect Brown wire to terminal marked L or
coloured Red.
Your appliance is now supplied with a 13 amp fused
plug it can be plugged into a 13 amp socket for
immediate use. Before using the appliance please
read the instructions below.
-Connect Blue wire to terminal marked N or
coloured Black.
4
If a 13 amp plug (BS 1363) is used it must be fitted
with a 13 amp fuse, either in the plug or adaptor or
at the distribution board.
The first wash cycle
GB
Once the appliance has been installed, and before
you use it for the first time, run a wash cycle with
detergent and no laundry, setting the 90°C
programme without a pre-wash cycle.
If you are in any doubt the electrical supply to your
machine, consult a qualified electrician before use.
How to connect an alternative plug:
The wires in this mains lead are coloured in
accordance with the following code:
BLUE
BROWN
GREEN & YELLOW
NEUTRAL (N)
LIVE (L)
EARTH (E)
Disposing of the appliance:
When disposing of the appliance please remove
the plug by cutting the mains cable as close as
possible to the plug body and dispose of it as
described above.
GREEN &
YELLOW
Technical details
13 ampere fuse
BROWN
Model
CROSS-BAR
BLUE
WT 400
CORD GRIP
40 cm wide
85 cm high
60 cm deep
Dimensions
Capacity
from 1 to 5 kg
Electric
voltage 230/240 Volts 50 Hz
! The washing machine should not be installed in an
outdoor environment, not even when the area is
sheltered, because it may be very dangerous to
leave it exposed to rain and thunderstorms.
connections
maximum absorbed power 2050 W
maximum pressure 1 MPa (10 bar)
minimum pressure 0.05 MPa (0.5 bar)
drum capacity 42 litres
Water
connections
! When the washing machine is installed, the mains
socket must be within easy reach.
Spin speed
up to 1000 rpm
Control
programmes
according to
IEC456 directive
programme 3; temperature 60°C;
run with a load of 5 kg.
! Do not use extensions or multiple sockets.
! The power supply cable must never be bent or
dangerously compressed.
This appliance is compliant with the
following European Community
Directives:
! The power supply cable must only be replaced by
an authorised serviceman.
- 73/23/CEE of 19/02/73 (Low
Voltage) and subsequent amendments
- 89/336/CEE of 03/05/89
Warning! The company denies all liability if and
when these norms are not respected.
(Electromagnetic Compatibility) and
subsequent amendments
5
Washing machine description
Control panel
GB
VARIABLE
SPIN SPEED
Knob
VARIABLE
TEMPERATURE
Knob
ON/OFF
button
DOOR LOCKED
LED
LEDs
START/RESET
button
FUNCTION
buttons
WASH
PROGRAMME
Knob
Detergent dispenser: to add detergent and
fabric softener (see page 10).
ON/OFF button: to turn the washing machine on
and off.
LEDS: to find out which wash cycle phase is under way.
If the Time Delay function has been set, the time
left until the programme starts will be indicated
(see page 7).
START/RESET button: to start the programmes
or cancel any incorrect settings.
DOOR LOCKED Led: to find out whether the
washing machine is on and if the appliance door
can be opened (see page 6).
FUNCTION buttons: to select the functions
available. The button corresponding to the
function selected will remain on.
WASH PROGRAMME knob: to select the wash
programmes (see page 8). The retractable control
knob: press the centre of the knob for it to pop
out. The knob stays still during the cycle.
VARIABLE SPIN SPEED knob: to set the spin speed
or exclude the spin cycle completely (see page 9).
VARIABLE TEMPERATURE knob: to set the tem-
perature or the cold wash cycle (see page 9).
LID DOOR LOCKED led:
If this LED is on, the appliance lid door is locked to prevent it from being opened accidentally; to avoid any
damages, wait for the LED to flash before you open the appliance door.
! The rapid flashing of the LID DOOR LOCKED Led together with the flashing of at least one other LED
indicates there is an abnormality. Call for Technical Assistance.
6
Leds
Cycle phase under way:
During the wash cycle, the LEDs gradually illumi-
nate on to indicate the cycle phase under way:
GB
The LEDS provide important information.
This is what they can tell you:
Delay set:
Prewash
Wash
If the Time Delay start function has been enabled
(see page. 9), once you have started the
programme, the LED corresponding to the delay
set will begin to flash:
Rinse
Prewash
2hr
Spin
Wash
4hr
Rinse
6hr
Note: during draining, the LED corresponding to
the Spin cycle phase will be turned on.
Spin
9hr
Function buttons
As time passes, the remaining delay will be
displayed, and the corresponding LED will flash:
The FUNCTION BUTTONS also act like LEDS.
When a function is selected, the corresponding
button is illuminated.
Prewash
2hr
If the function selected is incompatible with the
programme set, the button will flash and the
function will not be enabled.
Wash
4hr
Rinse
6hr
If you set a function that is incompatible with
another function you selected previously, only the
last one selected will be enabled.
Spin
9hr
Once the set delay is complete, the flashing LED
will turn off and the programme set will start.
How to open and to close the drum
A) Opening (Fig. 1).
Lift the external lid and open it completely.
B) Then open the drum using both hands as
shown in Fig. 2:
- press the button indicated by the arrow in Fig. 2
lightly downwards, with one hand firmly resting on
the doors to prevent them from suddenly opening
and hurting your fingers;
- therefore follow the appliance doors along as these
unhook and open easily.
Fig. 1
Fig. 2
C) Loading the washing machine. (Fig. 3).
D) Shutting (Fig. 4).
- close the drum fully by first shutting the front
door followed by the rear one;
- then ensure the hooks on the front door are
perfectly housed within the seat of the rear door;
- after the hooks have clicked into position, press
both doors lightly downwards to make sure they
do not come loose;
- finally shut the external lid.
Fig. 4
Fig. 3
7
Starting and Programmes
4. Set the wash temperature (see page 9).
5. Set the spin speed (see page 9).
6. Start he programme by pressing the START/RESET
button. To cancel it, keep the START/RESET button
pressed for at least 2 seconds.
7. When the programme is finished, the ON-OFF
LID DOOR LOCKED Led will flash to indicate that
the appliance door can be opened. Take out your
laundry and leave the appliance door ajar to
allow the drum to dry thoroughly. Turn the
Briefly: starting a programme
GB
1. Switch the washing machine on by pressing
button . All the LEDS will light up for a few
seconds and the ON-OFF LID DOOR LOCKED Led
will begin to flash.
2. Load your laundry into the washing machine, add
the detergent and any fabric softener (see page 10)
and shut the appliance door.
3. Set the WASH PROGRAMME knob to the
programme required.
washing machine off by pressing button
.
Programme table
Cycle
length
(minutes)
Detergent
Program- Wash
mes temperat.
Fabric
softener
Type of fabric and degree of soil
Description of wash cycle
Pre-
wash
Wash
Cottons
Prewash-Extremely soiled
whites (sheets, tablecloths, etc.)
Prewash, wash cycle, rinse cycles,
intermediate and final spin cycles
A
B
C
D
E
90°C
90°C
60°C
40°C
30°C
140
132
•
•
•
•
•
•
•
•
•
•
•
Extremely soiled whites
(sheets, tablecloths, etc.)
Wash cycle, rinse cycles,
intermediate and final spin cycles
Heavily soiled whites and fast
colours
Wash cycle, rinse cycles,
intermediate and final spin cycles
1 1
82
73
4
Slightly soiled whites and delicate
colours (shirts, jumpers, etc.)
Wash cycle, rinse cycles,
intermediate and final spin cycles
Wash cycle, rinse cycles,
intermediate and final spin cycles
Coloureds, Slightly soiled
delicate colours
Synthetics
Wash cycle, rinse cycles, anti-crease
or delicate spin cycle
White Nylon, Heavily soiled fast
colours (baby linen, etc.)
F
G
H
J
82
78
68
30
60°C
50°C
40°C
30°C
•
•
•
•
•
•
•
•
Wash cycle, rinse cycles, anti-crease
or delicate spin cycle
Minimum iron, Heavily soiled
fast colours (baby linen, etc.)
Delicate colours (all types of
slightly soiled garments)
Wash cycle, rinse cycles, anti-crease
or delicate spin cycle
Wash cycle, rinse cycles and delicate
spin cycle
Daily wash, Delicate colours (all
types of slightlysoiled garments)
Delicates
Wash cycle, rinse cycles and delicate
spin cycle
K
L
48
40°C
30°C
Hand Wash, Wool
•
•
•
•
Wash cycle, rinse cycles, anti-crease
or draining cycle
Silks, Very delicate fabrics
(curtains, silk, viscose, etc.)
5
5
PARTIAL PROGRAMMES
Rinses
Rinses
Rinse cycles and spin cycle
Rinse cycles, anti-crease or draining
Draining and heavy duty spin cycle
Draining and delicate spin cycle
Draining
•
•
Light
Rinses
Light Rinses
Fast Spin
Fast Spin
Slow Spin
Slow Spin
Draining
Notes.
-For programmes F and L, we advise against exceeding a wash load of 3.5 kg.
-For the anti-crease function: see “Reduce Creases”, opposite page. The information contained in the table is
purely indicative.
Special programme.
Daily 30' (programme “J” for Synthetics) is designed to wash lightly soiled garments in a short amount of time: it
only lasts 30 minutes and allows you to save on both time and energy. By setting this programme (“J” at 30°C), you
can wash different fabrics together (except for woollen and silk items), with a maximum load of 3 kg.
We recommend the use of liquid detergent.
8
Personalisations
Setting the temperature (Variable Temperature )
Turn the VARIABLE TEMPERATURE knob to set the wash temperature (see Programme table on page 8).
The temperature can be lowered, or even set to a cold wash (No Heat).
GB
Setting the spin speed (Variable Spin)
Turn the VARIABLE SPIN SPEED knob to set the spin speed for the programme selected.
The maximum spin speeds for each programme are as follows:
Programmes
Cotton
Maximum spin speed
1000 rpm
800 rpm
Synthetics
Wool
Silks
600 rpm
no
The spin speed can be lowered, or the spin cycle can be excluded altogether by selecting “No Spin”.
The washing machine will automatically prevent you from selecting a spin speed higher than the maximum
speed for each programme.
Functions
To enable a function:
1. press the button corresponding to the desired function, according to the table below;
2. the function is enabled when the corresponding button is illuminated.
Note: The rapid flashing of the button indicates that the corresponding function cannot be selected for the
programme set.
Enabled
with
Function
Effect
Comments
programmes:
Time Delay
Delays the start Press the button repeatedly until the LED corresponding to
of the wash by
up to 9 hours.
the desired delay is turned on.
The fifth time the button is pressed, the function will be
disabled.
All
N.B.: Once you have pressed the Start/Reset button, the delay
can only be decreased if you wish to modify it.
Super Wash Allows for an
impeccable wash,
visibly whiter
A, B, C, D,
E, F, G, H
than a standard
Class A wash.
Reduce
Creases
This option
reduces the
amount of
creasing on
fabrics, making
them easier to
iron.
If you set this option, programmes F, G, H, L and Delicate Rinse
will be suspended, leaving the laundry to soak (Anti-crease)
and icon
- to conclude the cycle, press the START/RESET button;
- to run the draining cycle alone, set the knob to the relative
symbol and press the START/RESET button.
All
programmes
excepts for
A, B, J, K
and Rinse
cycles
will flash:
Extra Rinse Increases the
Recommended when the appliance has a full load or with large
A, B, C, D, E,
F, G, H and
Rinse
efficiency of the quantities of detergent.
rinse.
cycles.
9
Detergents and laundry
Preparing your laundry
Detergent dispenser
• Divide your laundry according to:
- the type of fabric/the symbol on the label.
- the colours: separate coloured garments
from whites.
Good washing results also depend on the correct
dose of detergent: adding too much detergent
won't necessarily make for a more efficient wash,
and may in fact cause build up on the interior of
your appliance and
• Empty all pockets and check for loose buttons.
• Do not exceed the weight limits stated below,
which refer to the weight when dry:
Sturdy fabrics: max 5 kg
even pollute the
environment.
Synthetic fabrics: max 2.5 kg
Delicate fabrics: max 2 kg
Wool: max 1 kg
Open up the
detergent dispenser
and pour in the
How much does your laundry weigh?
detergent and fabric
softener, as follows:
1 sheet 400-500 g
1 pillow case 150-200 g
1 tablecloth 400-500 g
1 bathrobe 900-1,200 g
1 towel 150-250 g
compartment 1: Detergent for pre-wash
(powder)
compartment 2: Detergent for the wash cycle
(powder or liquid)
Special items
Liquid detergent should only be poured in
immediately prior to the wash cycle start.
Curtains: fold curtains and place them in a pillow
case or mesh bag. Wash them separately without
exceeding half the appliance load. Use programme
“L” which excludes the spin cycle automatically.
Quilted coats and windbreakers: if they are
padded with goose or duck down, they can be
machine-washed. Turn the garments inside out
and load a maximum of 2-3 kg, repeating the rinse
cycle once or twice and using the delicate spin
cycle.
! Do not use hand wash detergent because it may
form too much foam
compartment 3: Additives (fabric softeners, etc.)
When pouring the softener in compartment 3,
avoid exceeding the "max" level indicated.
The softener is added automatically into the
machine during the last wash. At the end of the
wash programme, some water will be left in
compartment 3. This is used for the inlet of
denser fabric softeners into the machine, i.e. to
dilute the more concentrated softeners. Should
more than a normal amount of water remain in
compartment 3, this means the emptying device is
blocked. For cleaning instructions, see page 12.
The fabric softener should not overflow from the grid.
Trainers: remove any mud. They can be washed
together with jeans and other tough garments,
but not with whites.
Wool: for best results, use a specific detergent,
taking care not to exceed a load of 1 kg.
Woolmark Platinum Care
compartment 4: Bleach
As gentle as a hand wash.
Hotpoint sets a new standard of superior
performance that has been endorsed by
The Woolmark Company with the prestigious
Woolmark Platinum Care brand.
Bleach cycle
Bleach is NOT required when using UK washing
detergents.
ONLY USE washing machine laundry bleach in
compartment 4.
When pouring in the bleach, be careful not to
exceed the "max" level indicated on compartment 4
(see figure).
You can run the bleach cycle for cotton
programmes. When used alone, pour the bleach
into compartment 4 and set the Rinse programme.
Look for the Woolmark Platinum Care logo on the
washing machine to ensure you can safely and
effectively wash wool garments labelled as "hand
wash" (M.0303):
Set programme “K” for all "Hand wash"
garments, using the appropriate
detergent.
Most UK washing detergents do not require
laundry bleach adding to the wash cycle.
10
Precautions and advice
! The washing machine was designed and built in
Saving energy and respecting the
environment
GB
compliance with the applicable international safety
regulations. The following information is provided for
your safety and should consequently be read carefully.
Environmentally-friendly technology
Thanks to the latest Hotpoint technology, your
washing machine only needs less than half the
amount of water to get the best results: an
objective reached to respect the environment.
General safety
• This appliance has been designed for non-
professional, household use and its functions
must not be changed.
Saving on detergent, water,
energy and time
• This washing machine should only be used by
adults and in accordance with the instructions
provided in this manual.
• To avoid wasting resources, the washing
machine should be used with a full load. A full
load instead of two half loads allows you to save
up to 50% on energy.
• Never touch the washing machine when
barefoot or with wet or damp hands or feet.
• The pre-wash cycle is only necessary on
extremely soiled garments. Avoiding it will save
on detergent, time, water and between 5 and
15% energy.
• Do not pull on the power supply cable to unplug
the appliance from the electricity socket. Pull
the plug out yourself.
• Treating stains with a stain remover or leaving
them to soak before washing will cut down the
need to wash them at high temperatures. A
programme at 60°C instead of 90°C or one at
40°C instead of 60°C will save up to 50% on
energy.
• Do not touch the drain water as it could reach
very high temperatures.
• Never force the washing machine door: this
could damage the safety lock mechanism
designed to prevent any accidental openings.
• Use the correct quantity of detergent
depending on the water hardness, how soiled
the garments are and the amount of laundry
you have, to avoid wastage and to protect the
environment: despite being biodegradable,
detergents do contain ingredients that alter
the natural balance of the environment. In
addition, avoid using fabric softener as much as
possible.
• In the event of a malfunction, do not under any
circumstances touch internal parts in order to
attempt repairs.
• Always keep children well away from the
appliance while in operation.
• Should it have to be moved, proceed with the
help of two or three people and handle it with
the utmost care. Never try to do this alone,
because the appliance is very heavy.
• If you use your washing machine from late in the
afternoon until the early hours of the morning,
you will help reduce the electricity board's peak
load. The Time Delay Start function (see page 9)
helps to organise your wash cycles accordingly.
• Before loading your laundry into the washing
machine, make sure the drum is empty.
Disposal
• If your laundry has to be dried in a tumble dryer,
select a high spin speed. Having the least water
possible in your laundry will save you time and
energy in the drying process.
• Disposing of the packaging material:
observe local regulations, so the packaging can
be re-used.
• Disposing of an old washing machine:
before scrapping your appliance, cut the power
supply cable and remove the appliance door.
11
Care and maintenance
! Make sure the wash cycle has ended and
unplug the appliance.
Cutting off the water or electricity
supply
GB
•
Turn off the water tap after every wash. This
will limit the wear of your appliance's water
system and also prevent leaks.
To recover any objects that have fallen into the
pre-chamber:
1. remove the plinth
at the bottom on the
front side of the
• Unplug your appliance when cleaning it and
during all maintenance operations.
washing machine by
pulling from the side
with your hands (see
figure);
Cleaning your appliance
The exterior and rubber parts of your appliance
can be cleaned with a soft cloth soaked in
lukewarm soapy water. Do not use solvents or
abrasives.
2. unscrew the lid
rotating it anticlock-
wise (see figure): a
little water may
trickle out. This is
perfectly normal;
Cleaning the detergent dispenser
Remove the dispenser by raising it and pulling it
out (see figure).
Wash it under running water; this operation should
be repeated frequently.
3. clean the interior
thoroughly;
4. screw the lid back
on;
5. reposition the
panel, making sure
the hooks are
Caring for your appliance door and
drum
• Always leave the appliance door ajar to prevent
unpleasant odours from forming.
securely in place
before you push it
onto the appliance.
Cleaning the pump
Checking the water inlet hose
Check the water inlet hose at least once a year. If
you see any cracks, replace it immediately: during
the wash cycles, water pressure is very strong
and a cracked hose could easily split open.
The washing machine is fitted with a self-cleaning
pump that does not require any maintenance.
Sometimes, small items (such as coins or buttons)
may fall into the pre-chamber that protects the
pump, situated in the lower part of the same.
! Never use hoses that have already been used.
How to clean the detergent dispenser
Reassembly:
Disassembly:
Cleaning:
Do not forget to reinsert
the pair of siphons into the
special housings and then
to replace the dispenser
into its seat, clicking it into
place (fig. 4, 2 and 1).
Press lightly on the large
button on the front of the
detergent dispenser and
pull it upwards (fig. 1).
Then clean the dispenser under a tap (fig. 3) using an
old toothbrush and, once the pair of siphons inserted
in the top of compartments 1 and 2 (fig. 4) have been
pulled out, check whether the same are not clogged
and then rinse them.
Fig. 2
Fig. 4
Fig. 1
Fig. 3
12
Troubleshooting
Your washing machine could fail to work. Before calling for Assistance (see page 14-16), make sure the
problem can't easily be solved by consulting the following list.
GB
Possible causes/Solution:
Problem
• The appliance is not plugged into the socket, or not enough to
make contact.
• There has been a power failure.
The washing machine won't start.
• The appliance door is not shut properly.
• The
The wash cycle won't start.
button has not been pressed.
• The START/RESET button has not been pressed.
• The water tap is not turned on.
• A delayed start has been set (using the Time Delay, see page 9).
• The water inlet hose is not connected to the tap.
• The hose is bent.
The washing machine fails to load
water.
• The water tap is not turned on.
• There is a water shortage.
• The water pressure is insufficient.
• The START/RESET button has not been pressed.
• The drain hose is not fitted between 65 and 100 cm from the
floor (see page 4).
The washing machine continuously
loads and unloads water.
• The free end of the hose is underwater (see page 4).
• The wall drainage system doesn't have a breather pipe.
If the problem persists even after these checks, turn off the water tap,
switch the appliance off and call for Assistance. If the dwelling is on one of
the upper floors of a building, there may be drain trap problems causing the
washing machine to load and unload water continuously. In order to avoid such
an inconvenience, special anti-drain trap valves are available in shops.
• The programme does not foresee the draining: some
programmes require enabling the draining manually (see page 8).
• The Reduce Creases function is enabled: to complete
the programme, press the START/RESET button (see page 9).
• The drain hose is bent (see page 4).
The washing machine does not
drain or spin.
• The drain duct is clogged.
• The drum was not unblocked correctly during installation (see page 3).
• The washing machine is not level (see page 3).
• The washing machine is closed in between furniture cabinets and
the wall (see page 3).
The washing machine vibrates too
much during the spin cycle.
• The water inlet hose is not screwed on correctly (see page 3).
• The detergent dispenser is obstructed (to clean it, see page 12).
• The drain hose is not secured properly (see page 4).
The washing machine leaks.
• Call for Assistance because this means there is an abnormality.
The DOOR LOCKED Led flashes
rapidly at the same time as at
least one other LED.
• The detergent is not suitable for machine washing (it should bear
the definition "for washing machines" or "hand and machine
wash", or the like).
There is too much foam.
• You used too much detergent.
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After Sales Service
"No company is better positioned to offer an after sales service on a
Hotpoint appliance than us - the manufacturer"
GB
As part of our commitment to you, all Hotpoint appliances have the added benefit of a fully inclusive
parts and labour guarantee for the first 12 months. In addition to this you also have the advantage of
free
replacement parts for the first 5 years when fitted by a Hotpoint
engineer. When the 12 months parts and labour guarantee expires we offer the following after
sales service options:
Repair Service and Information Help Desk
UK: 08709 066066
Republic of Ireland: 1850 302 200
Note: Our operators will require the Model number and the Serial number of your appliance
Available 364 days a year with a fast, effective and value for money service. We have the largest
white goods repair service in the UK with over 1200 of our own fully trained engineers. All repairs
include a parts and labour guarantee for 12 months from the date of the repair.
If you require any information or have any questions about your appliance, our operators are on
hand with help and advice.
All this ensures that you will receive the best available after sales service possible.
Extended Warranties
UK: 08709 088 088
Republic of Ireland: 1850 502 200
Whether you have just one or a number of Hotpoint appliances in your kitchen, we offer two
service cover plans to give you total peace of mind.
- Repair Protection Plan - FREE service repairs for a single Hotpoint appliance
during the period of cover.
- Kitchen Cover
- FREE service repairs for all your Hotpoint appliances less
than 8 years old.
Genuine Parts and AccessoriesUK: 08709 077 077
Republic of Ireland: (01) 842 6836
A wide range of genuine parts and accessories are available from our hotline or through our web
site.
Genuine parts and accessories, extended warranties and service repairs are all
available on our web-site at:
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Guarantee
GB
"Satisfaction guaranteed or your money back"
We give you a unique 'satisfaction guaranteed' promise - valid for 90 days - after you have
purchased your Hotpoint appliance. If there is a technical problem simply call Hotpoint Repair
arrange for an engineer to call. If the technical problem is not resolved under this guarantee,
we will replace your machine or, if you prefer, give you your money back.
All Hotpoint appliances carry a fully inclusive 12 month parts and labour guarantee as well as free
replacement parts for the first 5 years (except microwaves, selected integrated appliances and
cooker hoods, which have a one year guarantee) provided that they are fitted by a Hotpoint engineer.
Guarantee terms and conditions
Your guarantee is only applicable in the United Kingdom or Republic of Ireland and is subject to the
following provisions that your appliance:
-
-
Has been installed and used correctly in accordance with this instruction booklet.
Has been used solely for domestic purposes and is located on domestic premises (ie. not
for commercial or trade use).
-
-
Has been properly connected to a suitable electrical supply voltage as stated on the
appliance rating plate.
Has not been subject to misuse, accident, modified or repaired by anyone other than one
of our own service engineers.
For pre purchase information on any other Hotpoint product call: 08701 50 60 70
Recycling & Disposal Information
As part of Hotpoint's continued commitment to helping the environment, Hotpoint reserves the right
to use quality recycled components to keep down customer costs and minimise material wastage.
Please dispose of packaging and old appliances carefully.
To minimise risk of injury to children, remove the door, plug and cut mains cable off flush with the
appliance. Dispose of these parts separately to ensure that the appliance can no longer be plugged
into a mains socket, and the door cannot be locked shut.
15
1
Key Contacts
After Sales Service
Over 1200 trained specialists, directly employed by us, ensure that you can have complete
confidence in both the appliances and services we offer.
Repair Service and Information Desk
UK: 08709 066 066
(Open 8 to 8 Mon - Fri, 8 to 6 Sat, 10 to 4 Sun & Bank Holidays)
Republic of Ireland: 1850 302 200
Note: Our operators will require the following information:
Model number:
Serial number:
Extended Warranties
UK: 08709 088 088
(Open 8 to 8 Mon - Sun)
Republic of Ireland: 1850 502 200
Genuine Parts and Accessories
UK: 08709 077 077
(Open 8-30 to 5-30 Mon - Fri & 9 to 12 Sat)
Republic of Ireland: (01) 842 6836
Merloni Elettrodomestici UK Ltd. Morley Way, Peterborough, PE2 9JB.
October 2004
195.047.173.00
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